Vysiion Ltd

Vysiion Managed Device as a Service

Vysiion's Managed Device as a Service provides a scaleable and customised cloud-based solution for managing multiple devices across an organisation, including tablets, PCs, laptops and mobiles, across iOS, Android and Windows and using Microsoft Intune, Azure and Microsoft O365. Meets NCSC recommendations for accessing OFFICIAL / OFFICIAL-SENSITIVE classified data.

Features

  • Utility based support pricing
  • Integration with Microsoft Azure and O365
  • Proactive device monitoring using industry recognised toolsets, including Microsoft InTune
  • Preventative / corrective maintenance
  • Cyber security protection and NCSC / CESG alignment
  • Software and Firmware updates, Endpoint protection and drive encryption
  • ITIL aligned services including Asset & Configuration Management
  • Microsoft Enterprise Mobility + Security (EMS) cloud-based device management solution
  • Security, governance and compliance
  • User self enrollment

Benefits

  • Provides peace of mind for all devices
  • Supports BYOD policies
  • Cost efficiencies - reduces total cost of ownership
  • Proactively maintains devices to reduce business risk
  • UK based Service Desk and Data Centres
  • Facilitates agile, flexible, modern ways of working

Pricing

£25.58 per user per month

Service documents

G-Cloud 11

803219623607967

Vysiion Ltd

Caroline Andrewes

01249 446500

cloudsales@vysiion.co.uk

Planning

Planning
Planning service Yes
How the planning service works Vysiion will work with organisations to understand their device estate and present the benefits of using Microsoft Intune to proactively support and monitor the endpoints. Various workshops and meetings will take place to support the customer to onboard this service.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works Vysiion will provide documentation and support to super users and administrators to enable the organisation to undertake some of the monitoring activity themselves.
Training is tied to specific services Yes
Services the training service works with
  • Microsoft Azure AD
  • Microsoft Intune

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works Vysiion supports the Microsoft Intune, Azure cloud and O356 application services through our comprehensive service desk and technical engineering teams.

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Bespoke SLAs to suit customer requirements.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels Vysiion's service levels are based on a per device per month model from £25.58 per month with more information available in Vysiion's pricing document.
The support levels include activites such as asset and configuration management, monitoring, software and firmware upgrades, endpoint protection and drive encryption, utilising the cloud services of Microsoft Intune.
Our dedicated cloud support engineers will monitor the Azure cloud environments and O365 service as well as the devices themselves with Intune.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £25.58 per user per month
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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