CMS as a Service
CMS as a service enables you to build private cloud hosted platforms that can be extended and configured to your needs. The service combines the trusted Skyscape hosting platform and market-leading EPiServer CMS.
Features
- Assured secure hosting platform with PSN
- Full function content management system
- Cloud-based Search option
- Mobile responsive CMS editing
- Google Analytics plug-in
- Social package option including blogs, forums
- Connectors for popular systems including Salesforce and Sharepoint
- Built-in personalisation
- WYSIWYG editing
- Add-on store
Benefits
- Platform supports secure web delivery
- Easy editing from any device
- Communicate key operational information to staff
- Test different content on audience to find the most effective
- Personalise the user experience
- Connect your users through communities and social groups
- Easily add new features to your CMS
- Connect systems to your CMS for greater efficiency
- Monitor your audience behaviour
- Enterprise level search facility
Pricing
£20,000 a virtual machine
- Minimum contract period: Year
- Excluding VAT
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jonathan.astin@cds.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 8
Service ID
8 0 1 1 9 4 0 3 0 2 8 2 6 4 8
Contact
CDS
Jonathan Astin
Telephone: 07904 570073
Email: jonathan.astin@cds.co.uk
Support
- Support service type
-
- Service desk
- Phone
- Support accessible to any third-party suppliers
- No
- Support availability
- 9 to 5 standard, extension up to 24x7 available upon request
- Standard support response times
- Between 15 mins and 1 day, depending upon priority
- Incident escalation process available
- Yes
Open standards
- Open standards supported and documented
- Yes
Onboarding and offboarding
- Service onboarding process included
- No
- Service offboarding process included
- No
Analytics
- Real-time management information available
- Yes
Cloud features
- Elastic cloud approach supported
- No
- Guaranteed resources defined
- Yes
- Persistent storage supported
- Yes
Provisioning
- Self-service provisioning supported
- No
- Service provisioning time
- 1 to 2 days
- Service deprovisioning time
- 1 day
Open source
- Open-source software used and supported
- No
API access
- API access available and supported
- Yes
- API type
- RESTful
Networks and connectivity
- Networks the service is directly connected to
- Internet
Access
- Supported web browsers
-
- Internet Explorer 10+
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Offline working and syncing supported
- No
- Supported devices
-
- PC
- Mac
- Smartphone
- Tablet
Certifications
- Vendor certification(s)
-
- ISO27001
- ISO20000 (IT Service Management)
- ISO9001
- EPiServer CMS is a Microsoft Gold Partner
- CDS is EPiServer Premium Partner
Data storage
- Datacentres adhere to the EU code of conduct for energy-efficient datacentres
- Yes
- User-defined data location
- No
- Datacentre tier
- TIA-942 Tier 3
- Backup, disaster recovery and resilience plan in place
- Yes
- Data extraction/removal plan in place
- Yes
Data-in-transit protection
- Data protection between user device and service
- Data protection within service
- Data protection between services
Asset protection and resilience
- Datacentre location
- Data management location
- Legal jurisdiction of service provider
- UK
- Datacentre protection
- Yes
- Data-at-rest protection
- Secure data deletion
- Other secure erasure process
- Storage media disposal
- CPA Foundation-assured product
- Secure equipment disposal
- Yes
- Redundant equipment accounts revoked
- Yes
- Service availability
- 99.5%
Separation between consumers
- Cloud deployment model
- Private cloud
- Type of consumer
- No other consumer
- Services separation
- Yes
- Services management separation
- Yes
Governance
- Governance framework
- Yes
Configuration and change management
- Configuration and change management tracking
- Yes
- Change impact assessment
- Yes
Vulnerability management
- Vulnerability assessment
- Yes
- Vulnerability monitoring
- Yes
- Vulnerability mitigation prioritisation
- Yes
- Vulnerability tracking
- Yes
- Vulnerability mitigation timescales
- Yes
Event monitoring
- Event monitoring
- Yes
Incident management
- Incident management processes
- Yes
- Consumer reporting of security incidents
- Yes
- Security incident definition published
- Yes
Personnel security
- Personnel security checks
Secure development
- Secure development
- Yes
- Secure design, coding, testing and deployment
- Yes
- Software configuration management
- Yes
Supply-chain security
- Visibility of data shared with third-party suppliers
- Yes
- Third-party supplier security requirements
- Yes
- Third-party supplier risk assessment
- Yes
- Third-party supplier compliance monitoring
- Yes
- Hardware and software verification
- Yes
Authentication of consumers
- User authentication and access management
- Yes
- User access control through support channels
- Yes
Separation and access control within management interfaces
- User access control within management interfaces
- Yes
- Administrator permissions
- Yes
- Management interface protection
- Yes
Identity and authentication
- Identity and authentication controls
External interface protection
- Onboarding guidance provided
- Yes
- Interconnection method provided
Secure service administration
- Service management model
Audit information provision to consumers
- Audit information provided
- Data made available by negotiation
Secure use of the service by the customer
- Device access method
- Service configuration guidance
- Yes
- Training
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jonathan.astin@cds.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.