Solidsoft Reply Ltd

Microsoft BizTalk Health Check

Many organisations already have BizTalk, we provide a health check service to assess the current solution, identify the causes of any problems, providing guidance and help on addressing them.

This is often the first step when planning a migration to the Cloud or upgrading on-premise installations.

Features

  • Provide clear guidance on getting the best from BizTalk installation
  • Vulnerabilities in infrastructure and operational processes exposed
  • Best practise validation and up to date approach's identified
  • Delivered by experienced and qualified senior BizTalk consultants
  • Health check includes SQL server and Windows Server recommendations
  • Clear recommendations and associated effort required provided
  • Simplification of processes also recommended where necessary
  • A written report will provide insights and recommendations
  • Experience of over 300 BizTalk installations over 20 years
  • From BizTalk 2000 to BizTalk 2020

Benefits

  • Reduce downtime and improve operational efficiency
  • Provides clear Pre-upgrade checks
  • Delivers input for planning for now and the future
  • Clear advice given for moving integration to cloud
  • Upgrade planning and advice provided
  • Hybrid cloud advice provided
  • Maximise through put of integration layer

Pricing

£800 to £960 a person a day

Service documents

Framework

G-Cloud 12

Service ID

7 9 9 7 9 4 9 0 8 3 0 7 0 8 2

Contact

Solidsoft Reply Ltd

Mark Usher

+44 1256 375700

m.usher@reply.eu

Planning

Planning service
Yes
How the planning service works
Many organisations already have BizTalk, we provide a health check service to assess the current solution, identify the causes of any problems, providing guidance and help on addressing them. This is often the first step when planning a migration to the Cloud or upgrading on-premise installations.

The extent of the health check is planned and agreed prior to the work commencing.

Standard recommendations can be provided.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft BizTalk Server
  • Microsoft Azure Integration Services
  • Microsaoft Azure Cloud hosted BizTalk Server
  • Microsoft On-premises integration
  • Microsoft Hybrid Integration Platform

Training

Training service provided
Yes
How the training service works
We provide training and knowledge transfer around the solution we have delivered as part of the engagement.
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft Azure PaaS
  • Microsoft Azure IaaS
  • Microsoft Azure Cloud

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
How the setup or migration service works
This is offered as a separate service. Microsoft Azure Cloud Assessment.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Solidsoft Reply development is managed under ISO 9001 using a pharmaceutical industry strength Quality Management System used for a number of Government projects. This allows us to provide the buyer with full quality assurance of the solution. Performance testing is integral to this quality approach and can easily be demonstrated to the buyer.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
GBEST

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Explained in Section: Cloud Solution Provider (CSP)

Service scope

Service constraints
Nil

User support

Email or online ticketing support
Email or online ticketing
Support response times
If required by project.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Service Coverage
Service Desk (Core Hours) 9am – 5pm 5 days per week, Monday to Friday (excluding English Public Holidays)
Out of Hours Support 8am - 9am, 5pm - 8pm 5 days per week, Monday to Friday (excluding English Public Holidays)
Optional Public Holiday Coverage Should this option be chosen, Solidsoft Reply
will provide 24-hour support for all English public holidays that fall within the term of the agreement.
Optional 24 x 7 Managed Service Should this option be chosen, Solidsoft Reply will provide 24-hour support for High/Medium/Low Priority Incidents as determined in the agreement.
Optional Technical Design Authority consultant can be offered within the terms of the Managed Service agreement.
Managed Service Pricing is determined by the individual customer requirement based on the options detailed above.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft Azure - Cloud Solution Provider (CSP)

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£800 to £960 a person a day
Discount for educational organisations
No

Service documents

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