Bramble Hub Limited

Bramble Hub Latilla - C4i Motor

C4i Motor provides total visibility to fleet managers and insurers. Performance can be analysed, good drivers identified, risky driving patterns examined and claims trends evaluated. Dashboard reports provide valuable insights for enhanced decision making. Our clients can anticipate and avoid potential problems, leverage data, increase productivity and reduce costs.

Features

  • Telematics Raw Data Uploads
  • Claims Raw Data Uploads
  • Data Cleansing using Automated Business Rules
  • On-line View of Cleansed Telematics Data
  • On-line View of Cleansed Claims Data
  • Fleet and Driver Categorization
  • Target Claim Frequency and Severity Parameter Configuration
  • Target Claims Cost Parameter Configuration
  • Suite of On-line Reports
  • Suite of Dashboard Reports

Benefits

  • Raw Telematics and Claims Data is transformed into manageable information
  • Trends can be identified and benchmarks can be defined
  • Opportunities for improvement can be highlighted
  • Targeted versus actual driving practices can be compared on-line
  • Claims data can be analyzed alongside telematics data
  • Fleet performance can be managed, measured and monitored on-line
  • Manual processes can be automated thereby reducing risks
  • Improved automation can lead to lower costs
  • Information is available from you pc, smartphone or tablet
  • Increased competitive advantage

Pricing

£165000.00 per licence

Service documents

G-Cloud 9

795479939477802

Bramble Hub Limited

Roland Cunningham

+44 (0) 2077350030

contact@bramblehub.co.uk

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to C4i Motor is the newest addition to the C4i Product Suite. It can be used as a standalone service or in conjunction with C4i Enterprise which is a powerful management tool that captures, controls, classifies and communicates information to help manage and minimize operational risk.
Cloud deployment model Public cloud
Service constraints None
System requirements
  • OS: Windows Server 2012 R2 64 bit
  • RAM: Minimum 8 GB
  • Hard Disk: Minimum: 40 GB
  • Processor: Intel® 2.40 GHz 64-bit processors, Minimum: 1.4 GHz

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Standard Level: Technical support with access to a technical support manager during standard business hours. 5 days of on-line training. Initial response time is less than 8 hours. Monthly Cost = N/A - Included in Annual Maintenance Fee.
Professional Level: Unlimited 24 hour technical support Monday to Friday with access to a technical support manager. Limited advisory services. 10 days of training/on-site assistance. Initial response time is less than 2 hours. Monthly Cost = $500
Premium Level: Unlimited technical support 24/7 with access to a technical support manager. Customer-specific advisory services. 15 days of training/on-site assistance. Initial response time is less than 1 hour. Monthly Cost = $1,000.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started On-line and/or on-site training is available. Also, a detailed User Guide provides step-by-step information on how to use C4i Motor. Updated versions of the User Guide are made available with each release.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Data is extracted by clicking on the Download icon in C4i Motor then clicking on the Excel or PDF button to extract the data (subject to the user's access permissions).
End-of-contract process At the end of the contract period it will no longer be possible to login, access data or run reports (unless the contract period is extended).

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10+
  • Firefox
  • Chrome
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service There are no functional differences between the mobile and desktop service.
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing Testing has been performed to ensure that C4i Motor can be accessed via assistive tools such as screen readers.
API No
Customisation available No

Scaling

Scaling
Independence of resources This guarantee depends on the action being performed. It is possible to set parameters to determine the number of users and their access levels in order to safeguard against degredations in service.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with another standard
  • Other
Other data at rest protection approach C4i Motor, which is accessed using the HTTPS protocol, uses application level security to protect data at rest based on the role and user based security model. Although the data is not encrypted, our MS Azure cloud host has the capability to do so when needed.
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Data can be exported to Excel or PDF using the Export icons in C4i Motor.
Data export formats Other
Other data export formats
  • Microsoft Excel
  • PDF
Data import formats Other
Other data import formats Microsoft Excel

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Legacy SSL and TLS (under version 1.2)
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability C4i Motor uses Microsoft Azure which guarantees 99.9% availability using 2 instances (one for regular use, another as the backup).
Approach to resilience Available on request.
Outage reporting Clients are alerted via emails.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Each user is assigned a User Profile which dictates which parts of the system he/she can access. Each user is assigned a login and password to gain access to the appropriate parts of C4i Motor.
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security accreditations No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance accreditation Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
Information security policies and processes C4i Motor uses Microsoft Azure which uses state-of-the-art technology and processes to provide consistent and reliable access, security and privacy for our users. We chose Microsoft Azure because of its built-in capabilities for compliance with a wide range of regulations and privacy mandates. The Microsoft Information Security Policy aligns with ISO 27002 which provides a suggested set of controls for the Information Management Security System. Processes include ongoing threat modeling, code review and security tests. In addition to the Microsoft Azure internal processing controls C4i Motor also uses a series of input and output reconciliations and edit checks.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach C4i Motor uses Microsoft Azure which has established software development and release management processes to control implementation of major changes. In addition, for C4i Motor specific functionality configuration and change requests (CCR) we use the following approach: CCRs are documented and recorded, detailed specification documents and test cases with entry/exit criteria accompany each CCR, the overal risk and impact is reviewed prior to the implementation of a CCR, detailed testing is performed in each environment (e.g. development, integration, UAT and production).
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach C4i Motor uses Microsoft Azure which performs quarterly vulnerability scans to ensure that security requirements are constantly reviewed, improved and implemented. Vulnerability scanning is performed on server operating systems and databases with the appropriate vulnerability scanning tools.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach C4i Motor uses Microsoft Azure which provides a trustworthy foundation concept that ensures application security through a process of continuous security improvement with its security development lifecycle and operational security assurance programs. Automated mechanisms are used to perform periodic (at least every hour) integrity scans and detect system anomalies or unauthorized changes. If a potential compromise is identified we send near real-time alerts to our clients.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach C4i Motor uses Microsoft Azure which provides alerts about events that could potentially compromise the system. In addition, our internal incident management approach provides Release Notes documentation to provide our clients with step-by-step instructions for common events. Users report issues via telephone or email and they receive replies via telephone, email, on-site visit or on-line incident review sessions. Incidents and the steps to fix or address the issue are documented and stored.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £165000.00 per licence
Discount for educational organisations No
Free trial available No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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