Nautoguide Ltd

PostGIS/PostgreSQL Cloud Development and Support

We have huge expertise in the development and deployment of cloud based PostgreSQL/PostGIS infrastructure. As such we can help customers implement and migrate to these services quickly and effectively. We can also help develop maintain and support components or queries.

Features

  • Scope, plan and implement PostgreSQL in the cloud
  • Setup replication and disaster recovery
  • Understand Amazon RDS benefits and limitations
  • Develop PL/PGSQL PLV8 or other PostgreSQL functions
  • Create spatial queries and services using PostGIS
  • Understand and implement JSON/JSONB in PostgreSQL
  • Create REST APIs into PostgreSQL services
  • Build NodeJS front end to PostgreSQL
  • Integrate AWS LAMBDA with PostgreSQL

Benefits

  • Understand cheaper alternative to Oracle/SQL Server
  • Develop cost effective cloud services
  • Learn from 20 man years of PostgreSQL experience
  • Create rich in-house API services
  • Reduce cost of in-house training/learning

Pricing

£950 per unit per day

Service documents

G-Cloud 10

792466032232393

Nautoguide Ltd

Dave Barter

01793435274

dave@nautoguide.com

Planning

Planning
Planning service Yes
How the planning service works We can help you understand the issues when migrating to PostgreSQL in the cloud and plan for your implementation accordingly
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Amazon RDS (PostgresSQL)
  • PostgreSQL

Training

Training
Training service provided Yes
How the training service works Bespoke customised training and support for PostgreSQL, RDS, PostGIS, PLV8, NodeJS
Training is tied to specific services Yes
Services the training service works with
  • Amazon RDS (PostgreSQL)
  • PostgreSQL
  • PostGIS
  • PLV8
  • NodeJS

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Through consultancy and development we can help you move to a more cost effective, open and feature rich database technology in PostgreSQL.

We can do this in small stages or as part of a larger migration.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Amazon RDS (PostgreSQL)
  • PostgreSQL

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
How the support service works Bespoke training and support of all technologies covered

Service scope

Service scope
Service constraints No

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 1 hour Monday - Friday

Within 24 hours at weekends for severity 2- 4 issues. Within 2 hours at weekends for severity 1 issues.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Slack
Web chat accessibility testing None
Support levels Our support is focused upon business hours and based up the classification of each incident on a scale of 1 - 4. We respond as follows:-

1 - all users unable to access - within 30 minutes
2 - elements of service affected - within 2 hours
3 - service usable but issues in certain areas - same business day
4 - improvements identified - within 48 hours

All support is included in our pricing and we only charge extra for enhanced service levels out of hours.

We appoint a technical account manager for each customer, identified by name and available directly via phone or email.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £950 per unit per day
Discount for educational organisations No

Service documents

pdf document: Pricing document odt document: Service definition document pdf document: Terms and conditions
Service documents
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