SA Group Ltd

Secure Technical Services for Digital Projects and Programmes

SA Group provides Suitably Qualified and Experienced Personnel to enable digital transformation from legacy on-premises, physical systems and services to secure, modular and automated cloud services in both public and private cloud environments. Our demonstrable record of innovative quality solutions with Defence, Public Sector and Enterprise clients uses proven approaches.

Features

  • Strategic technical advice in secure cross domain and international interoperability.
  • Architecture design principles developed in line with your organisational strategy.
  • Proven leadership, vision and influence.
  • Design assurance provided for High Assurance NCSC-approved architectures.
  • Operational experience in highly restricted secure delivery environments.
  • Cloud platform agnostic (AWS, Azure and hybrid private cloud).
  • Technical strategies, design principles and engineering standards developed for you.

Benefits

  • SQEP with over 15 years' experience in Cross Domain delivery.
  • Proven experts in technical change management.
  • Extensive experience in Fixed, Deployed and Overseas Cross Domain technologies.
  • Proven experience in design and delivery of secure systems.
  • Demonstrable experience of delivering innovative technical solutions.
  • Independent and vendor neutral.
  • Cyber Essentials Plus accredited.
  • SC and DV Cleared resources.
  • Education and Training pricing available.

Pricing

£400 to £1,300 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@sa-group.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

7 9 0 3 9 4 5 4 8 9 6 4 8 6 2

Contact

SA Group Ltd Jack Osborne
Telephone: 03333 583340
Email: commercial@sa-group.com

Planning

Planning service
Yes
How the planning service works
Moving to a Cloud hosted environment can be a significant technical and business change that requires effective project and programme management controls. Effective project and programme management can ensure the smooth transition to or between Cloud-based service offerings, whilst minimising the business risk and protecting the benefits realisation.

SA Group will work with your organisation to ensure that your technical capability and performance requirements are clearly understood from the outset. We deploy best practice in programme and project management (PRINCE2, MSP, APMP, MoP, MoB, MoR, Agile PM & PgM, DSDM, SAFe), benefits management, risk management, scheduling, quality and assurance, stakeholder and communications management, programme definition and project initiation. These approaches will be combined with your own internal process to deliver the results you need.

We have extensive expertise in digital transformation in the public sector, and combine this with practical experience of assisting projects and programmes in the planning phase to meet the requirements of the Digital Services Standard and Technology Code of Practice. We will develop, define and implement suitable governance, controls and management and reporting regimes in order to initiate and plan your digital project or programme.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • IAAS
  • ITAAS
  • Training AAS
  • SAAS
  • PAAS

Training

Training service provided
Yes
How the training service works
SA Group have a broad spectrum of experience across all cloud related technologies. We can create and deliver bespoke training packages for different user communities to suit the requirements of your organisation.
Training is tied to specific services
Yes
Services the training service works with
  • IAAS
  • ITAAS
  • Training AAS
  • SAAS
  • PAAS

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
SA Group’s SQEP team will provide end to end setup and migration incorporating discovery, assessment, migration planning, migration and testing, and deployment. A clear presentation of the roadmap for transition will be provided, with a comprehensive explanation of the current system, solution and how to implement, including effective procurement options.

During transition/migration either to or between cloud services, strong project and programme management controls must be in place in order to keep deliver on track and maintain alignment with the objectives of the business and keep strategic focus.

SA Group can provide advice on best practice across the full spectrum of project and programme management using PRINCE2, MSP, APMP, MoP, MoB, MoR, Agile PM & PgM, DSDM to help ensure that change initiatives keep to schedule. This can include support across some or all of the following areas: benefits management, risk management, scheduling, quality and assurance, stakeholder and communications management, governance, monitoring and control and reporting.

Our highly qualified and experienced consultants and can offer further support and advice in the area of Service Management and Test & Assurance to help deliver the required cloud services.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • IAAS
  • ITAAS
  • Training AAS
  • SAAS
  • PAAS

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
SA Group deliver quality assurance and performing testing throughout the entire project lifecycle. We will ensure sustainable delivery by assessing the intended scope of the service and investigating planned
schedule estimates provided by service suppliers to validate the accuracy of existing forward estimates for the delivery of the service. Our structured approach utilises proven methodologies and innovative ways of working underpinned by experience of managing emerging challenges in the fast changing cloud hosting
and software environment.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
SA Group will tailor service management work packages based on your organisation’s requirements. We work alongside your internal teams to develop a self-service support portal and can provide 2nd and 3rd line support as required.

Service scope

Service constraints
Standard SAG mobilisation constraints apply.

Support response times: within 1 x business day.

Business day being Mon - Fri. Excluding Bank Holidays.

User support

Email or online ticketing support
Email or online ticketing
Support response times
SA Group can provide online support via our ticket system during standard working business hours, Monday through to Friday.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
SA Group will provide tailored support packages beginning with self-service portals to empower users and reduce support costs. We would work with your organisation to determine what support is required and to minimise ongoing costs. We can assist in writing Service Level Agreements with external suppliers and can provide SLA's for our own teams.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£400 to £1,300 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@sa-group.com. Tell them what format you need. It will help if you say what assistive technology you use.