Cloudsmith Ltd


Cloudsmith provides private hosted package and container registries/repositories for an expanding list of formats including support today for Alpine, Cargo, Composer, Debian, Docker, Gradle, Helm, Maven, npm, Python, RedHat, Ruby, Sbt, Vagrant and more. Accelerate your deployments and software distribution with Cloudsmith.


  • Private Package/Container Repositories
  • Organization/Team Management
  • Whitelabeled Downloads
  • In-depth Access Logs
  • Ultra Fast CDN
  • Webhooks
  • Repository Entitlements
  • Geo/IP restriction
  • Retention Lifecycle
  • Historical Statistics


  • For Dev - Marshal and secure your dependencies
  • For Ops - Control your deployments with version tracking
  • For Vendors - Entitlement Tokens make sharing artefacts easy
  • Create Software Provenance - what was used and when
  • Store any software asset
  • Manage access to software assets within your teams
  • Distribute software assets to any device


£50 per licence per month

Service documents


G-Cloud 11

Service ID

7 8 3 7 5 9 9 7 4 1 6 6 1 7 5


Cloudsmith Ltd

Alan Carson


Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Works with all CI/CD tools like CircleCI, SemaphoreCI, Travis, Jenkins, etc
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
No constraints.
System requirements
None. Cloudsmith is system agnostic.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Weekdays within 30 minutes. Weekends within 2 hours.
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
Chat functionality provide by Intercom. See:
Onsite support
Support levels
Support is free and accessible to all customers. All support staff are Engineers capable of working through all issues with Cloudsmith you may have.
Support available to third parties

Onboarding and offboarding

Getting started
Cloudsmith is self-service platform but provides contextual documentation for easy onboarding. We provide chat-support for all queries.
Service documentation
Documentation formats
End-of-contract data extraction
All data is accessible via the website and is deleted immediately from the service upon cancellation.
End-of-contract process
Cloudsmith is an on demand service for the secure storage and distribution of software assets.

If the contract is ended automatically (through time or lack of payment), any private assets will be locked and unavailable to the contract owner. These will be deleted within the specified cool down period (see T&Cs)

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
No Difference
Service interface
Description of service interface
Users may manage their organisation and assets via the web interface.
Accessibility standards
WCAG 2.1 A
Accessibility testing
Internal-only testing.
What users can and can't do using the API
The API allows users to upload any file to a repository.
The API allows users to manage packages and repositories.
The API allows users to manage entitlement codes.
The API allows users to manage webhooks.
Users must be authenticated and authorised before using the API.
API documentation
API documentation formats
  • Open API (also known as Swagger)
  • HTML
API sandbox or test environment
Customisation available
Description of customisation
Users can adopt-in to whitelabelled distribution domains, to enable distribution of assets via their own DNS endpoints.


Independence of resources
Cloud-native service scales with usage


Service usage metrics
Metrics types
Audit logs showing all download activity, bandwidth and storage usage.
Reporting types
  • API access
  • Real-time dashboards


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
EU-US Privacy Shield agreement locations
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
Less than once a year
Penetration testing approach
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Data will be exported (in JSON format) by request to
Data export formats
Other data export formats
Data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
IPsec or TLS VPN gateway
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
We provide a fully-transparent SLO of >99.5%
Approach to resilience
Cloudsmith is built on AWS technologies and as a cloud-native architecture provides highly-available, elasticity and redundancy across regional availability zones as default.
Outage reporting
Public Dashboard ( + Email + Twitter (

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Granular permissions can be applied to a team (specified grouping of users) and limited to read, write, admin permissions.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance approach
Security is a primary concern and taken very seriously at Cloudsmith. We are constantly evaluating our security practices and use a number of real-time tools to protect the service and detect intrusion.

We provide an ethical hacker bug bounty program.
Information security policies and processes
Please read our Security Policy here:

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All components of the service are actively monitored and any observation of degradation of the service is addressed within 24 hours. All changes are subsequent to peer review, verified, tested, deployed to staging environment, tested again before rollout to production.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
All threats are assessed within minutes. Patches can be deployed in approx. 10 minutes.

We have real-time system tools, a bug bounty program and monitor public vulnerability announcements.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We have logging and observability tools. Any potential compromises are immediately investigated and responded to.
Incident management type
Supplier-defined controls
Incident management approach
Users can report incidents via various methods (Email, Chat or Phone)
Affected users will be notified via Email or via public updates (StatusPage, Twitter)

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks


£50 per licence per month
Discount for educational organisations
Free trial available
Description of free trial
14 day fully featured trial.
Link to free trial

Service documents

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