Cloudsmith Ltd

Cloudsmith

Cloudsmith provides private hosted package and container registries/repositories for an expanding list of formats including support today for Alpine, Cargo, Composer, Debian, Docker, Gradle, Helm, Maven, npm, Python, RedHat, Ruby, Sbt, Vagrant and more. Accelerate your deployments and software distribution with Cloudsmith.

Features

  • Private Package/Container Repositories
  • Organization/Team Management
  • Whitelabeled Downloads
  • In-depth Access Logs
  • Ultra Fast CDN
  • Webhooks
  • Repository Entitlements
  • Geo/IP restriction
  • Retention Lifecycle
  • Historical Statistics

Benefits

  • For Dev - Marshal and secure your dependencies
  • For Ops - Control your deployments with version tracking
  • For Vendors - Entitlement Tokens make sharing artefacts easy
  • Create Software Provenance - what was used and when
  • Store any software asset
  • Manage access to software assets within your teams
  • Distribute software assets to any device

Pricing

£50 per licence per month

Service documents

Framework

G-Cloud 11

Service ID

7 8 3 7 5 9 9 7 4 1 6 6 1 7 5

Contact

Cloudsmith Ltd

Alan Carson

+448000588699

sales@cloudsmith.io

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Works with all CI/CD tools like CircleCI, SemaphoreCI, Travis, Jenkins, etc
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
No constraints.
System requirements
None. Cloudsmith is system agnostic.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Weekdays within 30 minutes. Weekends within 2 hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
Chat functionality provide by Intercom. See: https://www.intercom.com/help/faqs-and-troubleshooting/the-intercom-messenger/is-the-intercom-messenger-accessible
Onsite support
No
Support levels
Support is free and accessible to all customers. All support staff are Engineers capable of working through all issues with Cloudsmith you may have.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Cloudsmith is self-service platform but provides contextual documentation for easy onboarding. We provide chat-support for all queries.
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
All data is accessible via the website and is deleted immediately from the service upon cancellation.
End-of-contract process
Cloudsmith is an on demand service for the secure storage and distribution of software assets.

If the contract is ended automatically (through time or lack of payment), any private assets will be locked and unavailable to the contract owner. These will be deleted within the specified cool down period (see T&Cs)

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
No Difference
Service interface
Yes
Description of service interface
Users may manage their organisation and assets via the web interface.
Accessibility standards
WCAG 2.1 A
Accessibility testing
Internal-only testing.
API
Yes
What users can and can't do using the API
The API allows users to upload any file to a repository.
The API allows users to manage packages and repositories.
The API allows users to manage entitlement codes.
The API allows users to manage webhooks.
Users must be authenticated and authorised before using the API.
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Users can adopt-in to whitelabelled distribution domains, to enable distribution of assets via their own DNS endpoints.

Scaling

Independence of resources
Cloud-native service scales with usage

Analytics

Service usage metrics
Yes
Metrics types
Audit logs showing all download activity, bandwidth and storage usage.
Reporting types
  • API access
  • Real-time dashboards

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
EU-US Privacy Shield agreement locations
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
Less than once a year
Penetration testing approach
In-house
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Data will be exported (in JSON format) by request to support@cloudsmith.io
Data export formats
Other
Other data export formats
JSON
Data import formats
Other

Data-in-transit protection

Data protection between buyer and supplier networks
IPsec or TLS VPN gateway
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
We provide a fully-transparent SLO of >99.5%
Approach to resilience
Cloudsmith is built on AWS technologies and as a cloud-native architecture provides highly-available, elasticity and redundancy across regional availability zones as default.
Outage reporting
Public Dashboard (https://status.cloudsmith.io/) + Email + Twitter (https://twitter.com/iscloudsmithup)

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Granular permissions can be applied to a team (specified grouping of users) and limited to read, write, admin permissions.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
No
Security governance certified
No
Security governance approach
Security is a primary concern and taken very seriously at Cloudsmith. We are constantly evaluating our security practices and use a number of real-time tools to protect the service and detect intrusion.

We provide an ethical hacker bug bounty program.
Information security policies and processes
Please read our Security Policy here: https://help.cloudsmith.io/docs/security-policy

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All components of the service are actively monitored and any observation of degradation of the service is addressed within 24 hours. All changes are subsequent to peer review, verified, tested, deployed to staging environment, tested again before rollout to production.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
All threats are assessed within minutes. Patches can be deployed in approx. 10 minutes.

We have real-time system tools, a bug bounty program and monitor public vulnerability announcements.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We have logging and observability tools. Any potential compromises are immediately investigated and responded to.
Incident management type
Supplier-defined controls
Incident management approach
Users can report incidents via various methods (Email, Chat or Phone)
Affected users will be notified via Email or via public updates (StatusPage, Twitter)

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£50 per licence per month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
14 day fully featured trial.
Link to free trial
https://cloudsmith.io

Service documents

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