Cloudsmith Ltd


Cloudsmith provides private hosted package and container registries/repositories for an expanding list of formats including support today for Alpine, Cargo, Composer, Debian, Docker, Gradle, Helm, Maven, npm, Python, RedHat, Ruby, Sbt, Vagrant and more. Accelerate your deployments and software distribution with Cloudsmith.


  • Private Package/Container Repositories
  • Organization/Team Management
  • Whitelabeled Downloads
  • In-depth Access Logs
  • Ultra Fast CDN
  • Webhooks
  • Repository Entitlements
  • Geo/IP restriction
  • Retention Lifecycle
  • Historical Statistics


  • For Dev - Marshal and secure your dependencies
  • For Ops - Control your deployments with version tracking
  • For Vendors - Entitlement Tokens make sharing artefacts easy
  • Create Software Provenance - what was used and when
  • Store any software asset
  • Manage access to software assets within your teams
  • Distribute software assets to any device


£50 per licence per month

Service documents

G-Cloud 11


Cloudsmith Ltd

Alan Carson


Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Works with all CI/CD tools like CircleCI, SemaphoreCI, Travis, Jenkins, etc
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints No constraints.
System requirements None. Cloudsmith is system agnostic.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Weekdays within 30 minutes. Weekends within 2 hours.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard WCAG 2.1 AA or EN 301 549
Web chat accessibility testing Chat functionality provide by Intercom. See:
Onsite support No
Support levels Support is free and accessible to all customers. All support staff are Engineers capable of working through all issues with Cloudsmith you may have.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Cloudsmith is self-service platform but provides contextual documentation for easy onboarding. We provide chat-support for all queries.
Service documentation Yes
Documentation formats HTML
End-of-contract data extraction All data is accessible via the website and is deleted immediately from the service upon cancellation.
End-of-contract process Cloudsmith is an on demand service for the secure storage and distribution of software assets.

If the contract is ended automatically (through time or lack of payment), any private assets will be locked and unavailable to the contract owner. These will be deleted within the specified cool down period (see T&Cs)

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service No Difference
Accessibility standards WCAG 2.1 A
Accessibility testing Internal-only testing.
What users can and can't do using the API The API allows users to upload any file to a repository.
The API allows users to manage packages and repositories.
The API allows users to manage entitlement codes.
The API allows users to manage webhooks.
Users must be authenticated and authorised before using the API.
API documentation Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Users can adopt-in to whitelabelled distribution domains, to enable distribution of assets via their own DNS endpoints.


Independence of resources Cloud-native service scales with usage


Service usage metrics Yes
Metrics types Audit logs showing all download activity, bandwidth and storage usage.
Reporting types
  • API access
  • Real-time dashboards


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations EU-US Privacy Shield agreement locations
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency Less than once a year
Penetration testing approach In-house
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Data will be exported (in JSON format) by request to
Data export formats Other
Other data export formats JSON
Data import formats Other

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks IPsec or TLS VPN gateway
Data protection within supplier network IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability We provide a fully-transparent SLO of >99.5%
Approach to resilience Cloudsmith is built on AWS technologies and as a cloud-native architecture provides highly-available, elasticity and redundancy across regional availability zones as default.
Outage reporting Public Dashboard ( + Email + Twitter (

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels Granular permissions can be applied to a team (specified grouping of users) and limited to read, write, admin permissions.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information No audit information available
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified No
Security governance approach Security is a primary concern and taken very seriously at Cloudsmith. We are constantly evaluating our security practices and use a number of real-time tools to protect the service and detect intrusion.

We provide an ethical hacker bug bounty program.
Information security policies and processes Please read our Security Policy here:

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach All components of the service are actively monitored and any observation of degradation of the service is addressed within 24 hours. All changes are subsequent to peer review, verified, tested, deployed to staging environment, tested again before rollout to production.
Vulnerability management type Supplier-defined controls
Vulnerability management approach All threats are assessed within minutes. Patches can be deployed in approx. 10 minutes.

We have real-time system tools, a bug bounty program and monitor public vulnerability announcements.
Protective monitoring type Supplier-defined controls
Protective monitoring approach We have logging and observability tools. Any potential compromises are immediately investigated and responded to.
Incident management type Supplier-defined controls
Incident management approach Users can report incidents via various methods (Email, Chat or Phone)
Affected users will be notified via Email or via public updates (StatusPage, Twitter)

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No


Price £50 per licence per month
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 14 day fully featured trial.
Link to free trial

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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