Sopra Steria Ltd

Single Version of the Truth (SVoT) with Sopra Steria & Service Now

Combining Sopra Steria’s insight & experience with ServiceNow’s Service Management SaaS platform, this service will quickly establish a single version of the truth across your organisation driving productivity , efficiency and return on your investment.

Features

  • Rapid Deployment SaaS product with ongoing functional improvements
  • Web enabled access from anywhere
  • Notifications/Alerts
  • Real time reporting and single data model
  • Drag-and-drop graphical workflow design
  • Collaboration - Chat/Live Feed/Visual boards
  • Content Management System and Service Portal
  • Granular access control and certified multi-layered security
  • Custom integrations via-integrated support for popular technologies
  • Multiple out-of-the-box integrations with other IT and business tools

Benefits

  • Single version of the truth across the organisation
  • One-data-model, One-data-store One user interface
  • One web-service interface, one security model, one API
  • Proven development approach, one technology, one architecture
  • Single truth enables adoption of global processes across the enterprise
  • Simple migration from legacy systems
  • Modular application enabling targeted deployment for immediate business need
  • Highly active user-community supporting in house skills development
  • Low code/no code deployment through to complex custom development
  • Simple subscription licence structure with world-class 24x7 technical support

Pricing

£320 to £1850 per person per day

Service documents

Framework

G-Cloud 11

Service ID

7 8 3 7 4 2 7 2 3 1 2 7 8 7 5

Contact

Sopra Steria Ltd

Chris Horne

07954 834 818

soprasteria-gcloud@soprasteria.com

Planning

Planning service
Yes
How the planning service works
Sopra Steria will deploy experienced practitioners focused on delivering rapid and highly effective cloud transformation projects. From security cleared teams familiar with operating in secure environments to vastly experienced sector specialists, our teams are focused on rapidly delivering high quality results.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We develop a skills and knowledge transfer plan at the start of each assignment which sets out our approach to upskilling both the team we are working with and and the wider organisation. We can provide a range of formal and informal training, tailored to the specific customer’s needs, ranging from 1-2-1 mentoring to wide engagement train the trainer programmes.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Choosing the right cloud partner is key to ensuring that your migration or transition to cloud is smooth and stress free. We believe that offering our clients the right mix of technical know-how and proven experience means that we can help them achieve an optimum outcome.
For some clients this will be the provision of specialist cloud technical advisory services while others will call for help from strategy through to deployment, including all aspects of the business and technical skills portfolio.
Sopra Steria are a key Service Now partner and able to provide a full deployment package including skilled resources, product licenses and ongoing service provision as part of a complete service end-to-end service.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our services help customers deliver high quality solutions providing advice on design, benchmarking, delivery strategies and quality assurance throughout the service lifecycle.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Security accreditation and compliance support
  • ISO27001 certification audits and compliance support
  • GDPR assessment and compliance support
  • Security Architecture Support
  • Vulnerability management and scanning
  • Protective monitoring and threat intelligence
Certified security testers
Yes
Security testing certifications
  • CREST
  • Other
Other security testing certifications
  • CISSP
  • CCP (SIRA/Cyber Architect)
  • MSc Information Security

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support Levels for this service is tailored to each client’s specific needs.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£320 to £1850 per person per day
Discount for educational organisations
No

Service documents

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