IT Lab Limited

IT Lab Application Portfolio Management Service

the IT Lab Application Portfolio Management Service provides organisations with a clearer and more holistic understanding of the value proposition of a single application or a portfolio of applications, facilitating rationalisation and enabling migration to suitable cloud, SaaS, PaaS, IaaS platforms.

Features

  • Free Trial: Up to 5 days of free consultancy
  • Fixed or variable cost engagement models
  • Assessment of application usage, relevance, risk and cost of ownership
  • Assessment of proprietary application platforms, licences, interfaces and source code
  • Assessment of application functionality overlap and opportunities to consolidate
  • Identification of cloud, open source and cost reduction alternatives
  • Development of strategic application roadmaps
  • Suitable for individual applications to entire portfolios
  • Compatible with Service Design Manual: Discovery, Alpha, Beta, Live, Retirement
  • Delivers TIME categorisation of applications: Tolerate; Invest; Migrate; and Eliminate

Benefits

  • Aligns applications and IT expenditure with business strategy and goals
  • Provides transparency to IT resource costs
  • Identifies application readiness and roadmap for cloud, SaaS, PaaS, IaaS
  • Reduces costs and optimises value through active infrastructure reduction
  • Supports reduced dependency on legacy and proprietary applications and platforms
  • Supports application migration, modernisation and open source improvement initiatives
  • Enables consolidation and rationalisation of applications and infrastructure
  • Eliminates functional duplication and waste through reduced system overlap
  • Supports legacy infrastructure retirement, decommissioning and elimination
  • Increases speed to deployment through promotion of agile infrastructures

Pricing

£550 per unit per day

Service documents

Framework

G-Cloud 11

Service ID

7 8 2 4 9 7 1 0 8 1 2 5 1 9 6

Contact

IT Lab Limited

Michael Bateman

020 7030 3333

MBateman@itlab.com

Planning

Planning
Planning service Yes
How the planning service works When assessing a complex portfolio of applications, it is important to use a structure methodology to manage the lifecycle of each application. IT Lab's approach, based on the TOIL methodology, has a proven track record of successfully managing such environments.
Planning service works with specific services No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works When assessing a complex portfolio of applications, it is important to use a structure methodology to manage the lifecycle of each application. IT Lab's approach, based on the TOIL methodology, has a proven track record of successfully managing such environments.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works IT Lab has experience of migrating systems and data and has developed a variety of approaches to ensuring the integrity of data and the quality of the system, measured against the user needs and acceptable performance metrics

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Depends on the priority of the ticket. Initial responses are tied into our response SLAs, however response times for general questions are not targeted. Response times at weekends will depend on whether weekend support is taken up.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels IT Lab's 24/7 service desk puts an experienced team of highly-qualified engineers at your disposal. We have an enviable reputation for providing the kind of support your employees really want. Our service is a true round-the-clock, enterprise grade managed support service to ensure that the requisite expertise is on hand day or night to act swiftly should the unexpected happen. Response times are based on severity - Critical (10 minutes), Standard (45 minutes), Low (90 minutes). These response times apply to outside of normal business hours (including weekends) subject to a 24/7 support agreement being in place. We also provide a Remote Help Desk service and Out of Hours service.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £550 per unit per day
Discount for educational organisations No

Service documents

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