Green Custard Ltd

Digital Consulting Service (IoT and Cloud Service Delivery)

Green Custard is a leading cloud software consultancy specialising in Amazon Web Services, IoT, and delivery of digital solutions to support your project outcomes. This Agile service delivers flexible and cost-effective assistance for discovery and strategic reviews, proof-of-concepts, implementation, and ongoing support.

Features

  • Flexible, Agile, and scalable engagement model.
  • Consultants have broad range of Cloud (AWS) expertises and certifications.
  • Specialisms: Internet of Things (IoT), Cloud, and AWS Service Delivery.
  • Offering encompasses reviews, strategy, discovery, implementation, and ongoing support.
  • Highly suitable for proof-of-concepts, and proof-of-value.
  • Technology capabilities include web/mobile applications, cloud, devices and hardware.
  • Primarily remote consultancy, but regular time on-site is negotiable.
  • Team augmentation for large workloads.
  • Leverage AWS Partner resources and capabilities.

Benefits

  • Focus on delivering tangible results and continual value.
  • Optimised delivery processes increase productivity and cost-effectiveness.
  • Benefit from our proven methodologies, assets, IP, and best practices.
  • Cost benefits from blended rates, hourly billing, and minimised expenses.
  • Customer interface stays the same representative.
  • Achieve high quality project outcomes faster.

Pricing

£550 to £1,200 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@green-custard.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

7 8 1 7 6 4 0 6 2 0 0 2 6 2 7

Contact

Green Custard Ltd James Green
Telephone: +44 1223 655575
Email: gcloud@green-custard.com

Planning

Planning service
Yes
How the planning service works
We will work collaboratively to understand your objectives and project outcomes. Agile delivery methodologies are used from the very outset, reporting at every stage, allowing you to shape the work while retaining control. We will understand your immediate needs as well as longer term goals, and deliver a robust strategic and implementation plan.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We are expert in the creation of new cloud platforms, and moving existing solutions to the cloud. We are a partner of Amazon Web Services (AWS) and of particular relevance to Setup and Migration is our CloudFormation Service Delivery recognition by Amazon which only a small number of partners have achieved worldwide. For setup or migration, we begin by understanding your starting point and any system that already exists. We take your desired project outcomes and all other requirements to formulate a migration plan, which is then executed. At every stage we apply best engineering and security practices.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
We provide support for services that we have built and implemented. At the outset of any project we discuss ongoing support with the customer to ensure they understand the total cost of ownership and feasibility of their project before embarking. We tailor the support package to match the customer’s needs and budget. Ad-hoc and retained relationships are both offered, and can be underpinned by a Service Level Agreement (SLA). Support can range from simple operational support of the solution, through to operational plus maintenance and continual enhancement. Support can also be arranged to augment the customer’s own resources to plug gaps and allow the client to save cost by using their own existing capabilities.

Service scope

Service constraints
Our strong preference is to do the majority of our work remotely, since this is most efficient for time and costs. Project start lead time can vary, but the customer can help by providing as much insight as possible to aid resource and capacity planning.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
We offer a variety of support levels at different cost levels. A typical arrangement would be email support with a 1 working day SLA.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support is provided by a dedicated support team who work in close collaboration with the project team. In addition a nominated account manager is assigned and is accountable for the delivery of our service. This support is part of our service, and is provided throughout the duration of our service provision. It is typically available during working hours (Monday to Friday) but, with agreement, we can provide service and support outside of these hours. Cost varies as it is tailored to the specific service level required by the customer.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Pricing

Price
£550 to £1,200 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@green-custard.com. Tell them what format you need. It will help if you say what assistive technology you use.