Bramble Hub OpusVL - Flexibase
Flexibase is a framework of re-usable components, required by all business connected websites and intranets. Flexibase is designed to allow a developer to quickly design a platform with authentication and easy integration to other systems and databases.
Features
- Open Source and Open Standard
- Data migration services
- Digital roadmapping and strategy building
- Fully customisable and tailored solution
- Analysis and data audit of organisational information schema
- Software implementation change management
- Re-usable componants
- No vendor lock in or licese fees
- Real time reporting functionality
- In house development and technical experts
Benefits
- Adherance to Open Source and Open Standard policy
- Central point of data- no disparate systems
- Develop a clear view of needs, and software to suit
- Caters to generic and specific needs
- Understand information flow and dependancy mapping
- Support throughout the entire project life cycle
- Leverage re-use to ensure cost savings and best practice
- You retain full control of your software
- Data is clear and eay to access
- Transaparency of your project and who is working on it
Pricing
£25,000.00 a unit
- Education pricing available
- Free trial available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at contact@bramblehub.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 11
Service ID
7 8 0 7 9 4 7 8 1 0 2 0 5 0 5
Contact
Bramble Hub Limited
Neil Simpson
Telephone: +44 (0) 2077350030
Email: contact@bramblehub.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Hybrid cloud
- Service constraints
- No contraints
- System requirements
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response times will depend on the support contract and also on ticket priority as set by our customer. 1 hour response time is available
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Support level will depend on severity of issue raised. There are 3 levels to this. Level 1- For issues causing major business impact- reponse time is 1 hour- priority allocation of resources. Level 2- Issues causing intermittent business impact, where workarounds are available- response time is 6 hours- Allocation of resources at first opportunity. Level 3- Minor issue- response time is 2 business days- Allocation of resources by mutual agreement. For the levels above, there is one hourly rate of £95
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- We are able to provide flexible training options. This may include a demo instance for users to try, onsite or online training, and documentation. This will depend on the request of the customer as all needs are catered for.
- Service documentation
- Yes
- Documentation formats
-
- HTML
- ODF
- End-of-contract data extraction
- Spreadsheet or database export
- End-of-contract process
- We can export your data and information held within the system for no extra cost. We can also provide data processing services, although this is at extra cost
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Linux or Unix
- MacOS
- Windows
- Windows Phone
- Other
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Not applicable
- Service interface
- No
- API
- Yes
- What users can and can't do using the API
- All functions available
- API documentation
- Yes
- API documentation formats
-
- HTML
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- The Open Source nature of our solutions and services, mean that all areas are customisable. The solution can be as bespoke as the customer requires. Users may choose to customise areas such as workflows themselves, or we offer full customisation as part of our implementation service.
Scaling
- Independence of resources
- Performance and usage characteristics are collected at the design stage of a project. Systems are designed to fit this specification. Future performance changes can be evaluated and solutions proposed as needed.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Through a web-based interface, using HTML5. This is responsive with additionl query tool. Displayed in a graphical dashboard format in real time
- Reporting types
-
- API access
- Real-time dashboards
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- ‘IT Health Check’ performed by a CHECK service provider
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- Users can easily group, filter and select the data, and select which fields to export. Additionally if the data export will be a regular occurance, the search fields and filters can be saved so that the process takes seconds. This can be done for multiple data schemas
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- Private network or public sector network
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Legacy SSL and TLS (under version 1.2)
- Other
- Other protection between networks
- HTTPS and Client side certificates
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Legacy SSL and TLS (under version 1.2)
Availability and resilience
- Guaranteed availability
- This is bespoke and depends on the service required. Up to commercial negotiation
- Approach to resilience
- The plaform and service have been designed for resilience. DRBD disk clustering with load balanced front end for business continuity. Offsite replication backup for disaster recovery.
- Outage reporting
- Automatic monitering notifies us of outages. Our clients can also be automatically notified or can be notified in person
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Access restrictions in management interfaces and support channels
- Public key, 2 factor, user and password controls
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- Between 1 month and 6 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- Yes
- CSA STAR accreditation date
- 1/1/16
- CSA STAR certification level
- Level 1: CSA STAR Self-Assessment
- What the CSA STAR doesn’t cover
- None
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- Lloyds Bank
- PCI DSS accreditation date
- 21/12/2016
- What the PCI DSS doesn’t cover
- Nothing
- Other security certifications
- Yes
- Any other security certifications
- Cyber essentials
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
-
- CSA CCM version 3.0
- Other
- Other security governance standards
- Cyber Essentials, Influenced by IG toolkit and GDPR
- Information security policies and processes
- Dedicated security specialist team in house. Regular testing is carried out, both in house and by check and crest testers. Customers notified immedietely of any security issues and appropriate resolution agreed
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Following initial set-up, if further changes are needed, the request is submitted and then evaluated. The commercial impact is considered and accepted or rejected. Dedicated project managers oversee this process and activities are tracked
- Vulnerability management type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Vulnerability management approach
- Specialist teams and responsible disclosure
- Protective monitoring type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Protective monitoring approach
- Intrusion detection tools. Potential compromises are responded to within the hour
- Incident management type
- Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
- Incident management approach
- Online tracker- input from supplier and client. Managed and audited helpdesk
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- Yes
- Connected networks
-
- Public Services Network (PSN)
- NHS Network (N3)
Pricing
- Price
- £25,000.00 a unit
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- Out of the box trial- no customisation or development, only core functionaility
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at contact@bramblehub.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.