Evodia Limited

User Research & User Experience (UX) Design for Cloud Solutions

Evodia Consulting’s User Research & UX Design service provides solid foundations for cloud development, service design and digital strategy. We work collaboratively with you to understand your needs and use user research to develop deep knowledge of your users and how this should inform design of your cloud solution.

Features

  • Digital content needs analysis and requirements generation
  • Balancing of user needs and organisational objectives
  • User research which enables development of compelling user experiences
  • Low fidelity designs and wireframes
  • High fidelity prototyping
  • Recruitment of research participants
  • Quantitative and qualitative research methods
  • Onsite or remote options available
  • Development of user stories, personas and journeys
  • Recommendation-driven report

Benefits

  • User is consistently considered through the cloud solution development
  • Compliance with GDS Service Standards
  • Personas and journeys visualise user research findings
  • User-centred approach drives user engagement
  • Insight into your audience behaviour and requirements
  • Flexible and scalable teams to meet your needs
  • Understand assisted digital users’ needs
  • Improvement of service adoption
  • Create a culture of user-centred thinking

Pricing

£330 to £1,150 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lredding@evodia.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

7 7 5 7 7 5 5 4 4 0 0 2 6 9 0

Contact

Evodia Limited Liam Redding
Telephone: 01252 913092
Email: lredding@evodia.co.uk

Planning

Planning service
Yes
How the planning service works
Evodia Consulting, prior to engagement, will undertake a requirements gathering session with you to ascertain the most suitable service(s) for your needs. We will then work with you to create a plan to ensure the optimum benefit to your organisation is achieved from our services.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We offer a range of support services designed to help buyers migrate to the Cloud or between cloud services. Please see our service description for more information and/or get in touch at the contact details provided.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We offer a range of support services designed to help buyers migrate to the Cloud or between cloud services. Please see our service description for more information and/or get in touch at the contact details provided.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
Buyer hosting or software
How the support service works
We offer a number of services designed to provide ongoing support to buyers during the implementation of cloud hosting or software services. Please see our service description for more information and/or get in touch at the contact details provided.

Service scope

Service constraints
None. Our User Research & User Experience Design Service is flexible and scalable to your requirements. Our service provision can be increased or decreased according to your needs

User support

Email or online ticketing support
Email or online ticketing
Support response times
We provide email responses within one business day.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
A dedicated Account Manager is assigned to the service provision who is available for onsite, email or phone support 9 to 5 (UK time), Monday to Friday

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£330 to £1,150 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lredding@evodia.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.