Barracuda Web Application Firewall

Barracuda Web Application NextGen Firewall, highly scaleable security solution protects applications from both targeted and automated attacks both on-prem or in the cloud with Amazon Web Services, Azure and Google Cloud Platform. Security is integrated into various firewall technologies as web filtering, malware, intrusion prevention, threat protection & anti-spam protection


  • Content Rewriting
  • Comprehensive Logging
  • BOT Mitigation
  • Authentication Offload
  • API Protection - JSON & XML
  • DDoS Protection
  • OWASP Top 10 Protection
  • Mutual TLS
  • Load Balancing


  • Enhanced Cloud Load Balancing
  • Protection from Web Attacks
  • Advanced Authentication Schemes
  • Logging & Reporting
  • Granular Security Controls
  • Vulnerability Management
  • Compatable with Amazon Web Services
  • Compatable with Azure
  • Compatable with Google Cloud Platform


£4570 per licence

Service documents


G-Cloud 11

Service ID

7 7 1 7 1 0 2 9 7 7 3 5 1 2 6



James Drew

01246 572948

Service scope

Software add-on or extension
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
System requirements
Instances for Virtual Machines (KVM, OVA, Hyper-V) 1Core -16 Cores

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support is provided worldwide 24x7 and is a part of the Barracuda Solution Contract.
User can manage status and priority of support tickets
Online ticketing support accessibility
None or don’t know
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat support also available directly with Barracuda through their support site:
Web chat accessibility testing
Onsite support
Yes, at extra cost
Support levels
Support Pricing within Licence Cost - Included in Pricing Documentation
Support available to third parties

Onboarding and offboarding

Getting started
COOLSPIRiT Professional Services and Pre-Sales Engineers can assist with implementation of the Barracuda Web Application Firewall, Full Barracuda Campus training available, Sales engineer support
Service documentation
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Tools provided/support - No customer data is stored in the device, but logs can be exported to CSV and Certificates downloaded
End-of-contract process
Services are automatically terminated when the contract ends, with no customer data being affected.
COOLSPIRiT Professional Services can assist with this process.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
Designed for use on mobile devices
Differences between the mobile and desktop service
Service interface
Description of service interface
Web service - Software as a Service (SaaS), Web GUI Interface
Accessibility standards
None or don’t know
Description of accessibility
Web service - Software as a Service (SaaS), Web GUI Interface
Accessibility testing
What users can and can't do using the API
The device can be configured, managed and maintained through the API
API documentation
API documentation formats
Open API (also known as Swagger)
API sandbox or test environment
Customisation available
Description of customisation
Customisable block pages / reports / content policies / customisable notifications / per user


Independence of resources
Each web filter solution is sized out for maximum no. of concurrent users


Service usage metrics
Metrics types
Usage - Performance & Capacity (CPU, Memory, Bandwidth, Web Attack Statistics
Reporting types
Real-time dashboards


Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Barracuda Networks

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Tools provided/support - no extra cost, No data is Stored in the device
Data export formats
  • CSV
  • Other
Other data export formats
  • CSV
  • PST
  • EML
Data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
Other protection between networks
Not applicable
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Not Applicable
Approach to resilience
Not Applicable
Outage reporting
Not Applicable

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Username and password to validate user credentials. HTTPs protocol and SSH interfaces
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password
  • Other
Description of management access authentication
The Barracuda WAF integrates with a number of two-factor authentication technologies including client certificates, SMS PASSCODES, and hardware tokens such as RSA SecurID to provide strong user authentication.
Integrations: SMS PASSCODES, RSA SecurID.
More on this at Barracuda Campus Online

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
Other security governance standards
Information security policies and processes
Available upon reques

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Details of Controls can be requested from the vendor
Vulnerability management type
Vulnerability management approach
Details can be requested when required
Protective monitoring type
Protective monitoring approach
Details can be requested when required
Incident management type
Incident management approach
Details can be requested when required

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks


£4570 per licence
Discount for educational organisations
Free trial available
Description of free trial
30 days free trial
Link to free trial

Service documents

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