ServiceNow SecOps Implementation and Consulting

This service helps you in implementing ServiceNow SecOps, enabling you to automate & orchestrate security operations processes in line with your business needs. KPMG has a global strategic alliance with ServiceNow, demonstrable previous experience in the UK and a pool of security cleared & certified resources to deliver this solution.


  • Extend ServiceNow platforms into security and SecOps services.
  • Architecture development for ServiceNow Scups and its integrations
  • Target operating model development for ServiceNow Scups
  • Business requirements definition for ServiceNow SecOps
  • Develop a variety of custom integrations for ServiceNow SecOps
  • Create custom workflows, views etc. for ServiceNow SecOps
  • Design custom reports for CISO, SOC Manager and SecOps analyst
  • Agile project management methodologies for implementing ServiceNow SecOps
  • Applied industry best practices such as NIST, NCSC, ITIL etc.
  • Compatible with your existing ServiceNow and SIEM environments


  • Access into strategic global alliance that KPMG has with ServiceNow
  • Automate and orchestrate manual SecOps processes to free-up analyst time
  • Maximise the value of your investments in ServiceNow SecOps application
  • Security cleared resources with relevant experience and ServiceNow SecOps certifications
  • Large pool of SMEs in Security Operations and Incident Response
  • Demonstrable experience in delivering multiple ServiceNow and SecOps engagements
  • Extensive implementation experience across all the ServiceNow applications
  • Accelerated SecOps deployment by using tested methodologies based on agile
  • Provide simple, intuitive reporting and dashboards for security performance
  • Collaborative approach while working with teams like IT and Network


£400 to £2460 per person per day

Service documents


G-Cloud 11

Service ID

7 6 5 5 6 0 2 8 7 1 7 0 7 7 4



KPMG G-Cloud Team



Planning service Yes
How the planning service works KPMG will facilitate planning workshops with the key client project leads leveraging the set of drafted planning assets contained within ServiceNow SecOps. These include: pre-drafted integrated plan broken down by deliverables within major workstreams and pre-populated with KPMG and client resources; draft quality plan; draft project organisation and RACI.
Planning service works with specific services Yes
Hosting or software services the planning service works with ServiceNow SaaS


Training service provided Yes
How the training service works KPMG has a proven 9 step training methodology that focuses on training strategy and approach, learning needs analysis, training design, development and pilot, training delivery, trainee/trainer assessment, evaluation, sustainability and links to capability frameworks and performance support and coaching. End user training is provided on ServiceNow.
Training is tied to specific services Yes
Services the training service works with ServiceNow SaaS

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works KPMG are experienced in implementing hybrid, on premises solutions and cloud migration. We work with you to understand and adapt your current environment into the cloud or migrate you to another hosting service. We will identify any risks in the process and help you mitigate these for a successful migration.
Setup or migration service is for specific cloud services Yes
List of supported services ServiceNow SaaS

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works KPMG's ServiceNow SecOps offering is based on tried and tested solution that aids in the client testing effort. KPMG then combine quality tools, proven practices, skilled resources and broad industry knowledge accelerators such as pre-defined test strategy, test scripts and test plans to deliver faster business, IT and security change.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • NCSC Tailored Assurance (CTAS)
  • NCSC Assured Service (Telecoms) (CAS(T))
  • NCSC Commercial Product Assurance (CPA)
  • Cyber Essentials & Cyber Essential Plus
  • CREST Incident Response
  • CREST Security Architecture
Certified security testers Yes
Security testing certifications
  • Tigerscheme
  • Cyber Scheme
  • Other
Other security testing certifications
  • Offensive Security Certified Professional/Expert (OSCP/OSCE)
  • CISSP - Certified Information Systems Security Professional
  • CCSK - Certificate of Cloud Security Knowledge
  • CCSP - Certified Cloud Security Professional
  • SCF - SABSA Chartered Security Architect – Foundation
  • AWS Certified Solutions Architect – Associate
  • GICSP - Global Industrial Cyber Security Professional
  • CCNA - Cisco Certified Network Associate
  • ISO27001/CAS(T) Lead Auditor
  • CISA - Certified Information Systems Auditor

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints N/A

User support

User support
Email or online ticketing support Email or online ticketing
Support response times KPMG will respond to all communication during UK office hours. We endeavour to provide you with a response within 24 hours.
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Support levels N/A


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)


Price £400 to £2460 per person per day
Discount for educational organisations No

Service documents

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