S8080 Limited

Website expert review and usability evaluation

An S8080 expert review (known as a heuristics appraisal) will assess your website against important usability criteria. It’s a fast, lean and cost effective way to improve your website and your user’s experience. It’s all about ‘quick wins’ if you don't have budget or time for a full site redevelopment.


  • UK based service, high level public sector experience (e.g. No.10)
  • We will use personas to interrogate your IA
  • We will test that the content needed is easily discoverable
  • We will evaluate your website for ease of use
  • We’ll check learnability, terminology, navigation, persuasiveness
  • We’ll review your cross promotion and cross selling strategy
  • Calls to action will be tested
  • We’ll check tasks, functionality, content are aligned with user journeys
  • We’ll review visual design, brand cohesion and visual consistency
  • Competitor and peer evaluation, checking for gaps and weak areas


  • Helps you understand ‘quick’ wins versus more involved development undertakings
  • Identify problems quickly, cost effectively and thoroughly
  • Improve your site, or a certain areas that are underperforming
  • Improve user journeys and process flows
  • Expert insight into all aspects of your website and usability
  • Prioritised improvement recommendations - high, medium and low
  • Gives you an actionable development roadmap / checklist
  • Easy to digest comprehensive and very visual report format
  • Useful for pre website migration / development roadmap and suggestions
  • Or for post website migration / development review or validation


£600 to £750 per person per day

  • Minimum contract period: Day
  • Excluding VAT

Service documents


S8080 Limited

Christopher Cowell

01792 485566



Name Content
Support service type
  • Service desk
  • Email
  • Phone
  • Onsite
Support accessible to any third-party suppliers Yes
Support availability Guaranteed Monday to Friday, 9.00am until 5.30pm. 24/7/364 support is also available to our larger clients.
Standard support response times We will respond to your query within 2 hours, but in reality it's usually a lot quicker.
Incident escalation process available Yes


Name Content
Vendor certification(s)
  • ISO/IEC 27001:2013 information security
  • BS EN ISO 9001:2008 quality standard
  • ISO 14001:2004 environmental management
  • OHSAS 18001:2007 occupational health and safety management
  • Investors in People
  • Certified Scrum Master
  • Prince2 Practitioner
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