Alpine Resourcing Limited

Transition Management Service

Alpine’s Transition Management Service leads the move psychologically and technologically from the current business state, through a neutral or intermediate state, to the target state especially within cloud, digital and IT environments. It includes the three phase psychological re-orientation people go through as they come to terms with business changes

Features

  • Transition management
  • Service management of cloud and digital solutions
  • Planning and budgeting
  • Purpose understanding
  • Leadership and representation
  • Reputation and catastrophe risk
  • Legal – employment and TUPE issue management
  • Exits and entrances – appropriate staff management and communication
  • Phased transition with necessary planning
  • Barrier, fear and motivation behaviour management

Benefits

  • Minimum 10 years experience delivering transition management solutions
  • Ongoing support post transition
  • Pricing flexibility – risk/reward or T&M model
  • Brings variety of skills relevant to the role
  • Experience of delivering similarly complex transititons in other sectors
  • Risk management
  • Ensures full compliance and governance throughout
  • Understands how best to engage variety of stakeholders
  • Brings own network of skills and access to others
  • Transparent pricing and delivery model

Pricing

£350 to £1350 per unit per day

Service documents

G-Cloud 9

756986313712578

Alpine Resourcing Limited

Bridgette Cameron|David Jones

020 3478 1341/1346

bcameron@alpine.eu.com

Planning

Planning
Planning service Yes
How the planning service works We have access to over 1400 experts UK wide. Our Business Analysts identify and analyse the Customer’s current systems and fully understand all of the Customer’s needs and requirements and undertake analysis of the existing systems, producing recommendations to transfer some or all systems to a Cloud solution as well as highlighting the benefits including cost and efficiency savings; our Solution Architects develop and produce cloud designs for hosting and maintenance of existing services, presentation of the roadmap for transition and outlining options for implementing effective procurement options, planning the costs of ownership and solution lifecycles, ensuring “fit” with top level strategy, choices and capital commitments; and our Security Architects provide structure, coherence and cohesiveness, ensuring that business strategy and IT security are aligned and that there is traceability from the business strategy down to the underlying technology.

We are able to provide a team suitable to customer needs at very short notice.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works During the course of the engagement we undertake to transfer the skills brought by us to the customer, to their staff. This includes knowledge transfer relevant to the work undertaken by us. This service is integral to our approach and processes. We also provide coaching and mentoring services.

Agreement is reached with the customer at the outset of the engagement outlining the capabilities he/she would like staff provided with – and as appropriate, on-the-job training is provided. During the reviews, we cover the requirement for knowledge transfer and ensure this is tied into the deliverables schedule.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We offer an end to end service helping buyers migrate to cloud services. Initial project specification and scoping is done, whereby we develop and produce cloud designs for systems migration and maintenance of any existing cloud services. Clear presentation of the roadmap for transition with a clear explanation of the current system, solution and how to implement including effective procurement options. moving through a range of services (depending on customers requirements) includes legacy-cloud realisation, stakeholder engagement/political risk, definition of the business model, methodology implementation, technical systems analysis, process and data modelling, risk management, mentoring/coaching. Throughout the migration we take into account how any preferred outcome will be adopted and embedded into the business, give structure to subsequent project or programme activities and studies, guide the future direction of any subsequent project or programme of work.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We work very closely with the customer to make sure we are able to optimise the use of the time spent – understanding the issues they are trying to resolve and ensuring all parties fully understand what the customer requires as an outcome. A call-off contract is put in place that reflects the briefing discussions and Terms of Reference with the customer, including a detailed outcome and delivery model. Pricing may be either per unit, or fixed price, depending on what offers the customer best value and the details of which are fully disclosed and broken down in the agreement. During the course of the engagement, we undertake 1:1 reviews initially weekly and latterly at least once a month. A SLA is agreed at the outset and regularly reviewed to check it remains appropriate.

Security testing

Security testing
Security testing service Yes
Security testing type
  • IT Health Checks
  • Risk analysis
Accredited security testers No
Certified Professional (CCP) risk analysts No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Support is available Monday to Friday, 9am to 6pm.

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Standard support response time is 4 hours as standard with the service. There is a dedicated account manager with an escalation process.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £350 to £1350 per unit per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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