This G-Cloud 10 service is no longer available to buy.

The G-Cloud 10 framework expired on Tuesday 2 July 2019. Any existing contracts with Future Fibre Ltd are still valid.
Future Fibre Ltd

Future Fibre Gigaburst™

Gigabit Internet Connectivity for Residential Customers. Large scale connectivity for housing developments and social housing portfolios.

Features

  • Gigabit Connectivity
  • 1000mb
  • Fibre to the Premises
  • Fibre Ducting Infrastructure

Benefits

  • Full FIbre Connectivity
  • Brand New Fibre and Duct Infrastructure

Pricing

£45.00 to £65.00 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at <removed>@309acedb-2236-4747-ade5-188fac1d9cfc.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 10

Service ID

7 5 4 8 1 2 8 2 8 5 6 3 1 6 6

Contact

Future Fibre Ltd <removed>
Telephone: <removed>
Email: <removed>@309acedb-2236-4747-ade5-188fac1d9cfc.com

Service scope

Service constraints
Services subject to minimum numbers and design criteria
System requirements
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Onsite support
Onsite support
Support levels
As required
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Bespoke conversation
Service documentation
No
End-of-contract data extraction
If required, bespoke service
End-of-contract process
Contract terminates

Using the service

Web browser interface
No
API
No
Command line interface
No

Scaling

Scaling available
No
Independence of resources
Demand will monitored and balanced across the network
Usage notifications
No

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • Network
  • Number of active instances
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
Never
Protecting data at rest
Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

Backup and recovery
No

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
We aim to offer a 99.9% up time
Approach to resilience
Available on request
Outage reporting
Email alerts

Identity and authentication

User authentication
Username or password
Access restrictions in management interfaces and support channels
Dependent on configuration
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device over multiple services or networks

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
Between 6 months and 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Between 6 months and 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
No
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
In development

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Formal documented process as agreed with client
Vulnerability management type
Undisclosed
Vulnerability management approach
CTO will regularly assess and evaluate the network and apply patches once agreed it is safe to do so
Protective monitoring type
Undisclosed
Protective monitoring approach
In development
Incident management type
Undisclosed
Incident management approach
In development

Secure development

Approach to secure software development best practice
Supplier-defined process

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
No

Energy efficiency

Energy-efficient datacentres
Yes

Pricing

Price
£45.00 to £65.00 a unit
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at <removed>@309acedb-2236-4747-ade5-188fac1d9cfc.com. Tell them what format you need. It will help if you say what assistive technology you use.