Future Fibre Ltd

Future Fibre Gigaburst™

Gigabit Internet Connectivity for Residential Customers. Large scale connectivity for housing developments and social housing portfolios.

Features

  • Gigabit Connectivity
  • 1000mb
  • Fibre to the Premises
  • Fibre Ducting Infrastructure

Benefits

  • Full FIbre Connectivity
  • Brand New Fibre and Duct Infrastructure

Pricing

£45.00 to £65.00 per unit

Service documents

G-Cloud 10

754812828563166

Future Fibre Ltd

Richard Williams

07710478888

richard@futurefibre.co.uk

Service scope

Service scope
Service constraints Services subject to minimum numbers and design criteria
System requirements None

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Onsite support Onsite support
Support levels As required
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Bespoke conversation
Service documentation No
End-of-contract data extraction If required, bespoke service
End-of-contract process Contract terminates

Using the service

Using the service
Web browser interface No
API No
Command line interface No

Scaling

Scaling
Scaling available No
Independence of resources Demand will monitored and balanced across the network
Usage notifications No

Analytics

Analytics
Infrastructure or application metrics Yes
Metrics types
  • Network
  • Number of active instances
Reporting types Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency Never
Protecting data at rest Encryption of all physical media
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Backup and recovery

Backup and recovery
Backup and recovery No

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability We aim to offer a 99.9% up time
Approach to resilience Available on request
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication Username or password
Access restrictions in management interfaces and support channels Dependent on configuration
Access restriction testing frequency At least every 6 months
Management access authentication Username or password
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device over multiple services or networks

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for Between 6 months and 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for Between 6 months and 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes In development

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Formal documented process as agreed with client
Vulnerability management type Undisclosed
Vulnerability management approach CTO will regularly assess and evaluate the network and apply patches once agreed it is safe to do so
Protective monitoring type Undisclosed
Protective monitoring approach In development
Incident management type Undisclosed
Incident management approach In development

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Separation between users

Separation between users
Virtualisation technology used to keep applications and users sharing the same infrastructure apart No

Energy efficiency

Energy efficiency
Energy-efficient datacentres Yes

Pricing

Pricing
Price £45.00 to £65.00 per unit
Discount for educational organisations No
Free trial available No

Documents

Documents
Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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