FlyingBinary Ltd

Plotly Chart Studio Cloud Visualisation

Featuring intuitive graphical interface and streaming real-time analytics capability, Plotly Chart Studio Cloud Visualisation resides in the FlyingBinary big data analytics suite, simplifying data integration, management, analysis and visualisation. The Plotly engine delivers engaging, interactive visualisations over the web. Wide range of chart types ensures precisely identification of actionable insights.

Features

  • Intuitive graphical interface for design
  • Very rapid chart development
  • Connects to databases, web services, realtime and streaming datasources
  • Easy sharing and collaboration with public Internet
  • Wide variety of chart types selectable with one click
  • Large scale publication over web interface
  • Imports pre-existing charts from R, Matlab, Python
  • Entirely web-based for design and consumption
  • Latest technologies deliver sophisticated web-friendly visualisations
  • Supports Open Standards for data visualisation

Benefits

  • Business users can self-serve, relieving pressure on IT teams
  • Rapid prototyping simplifies analytics development and reduces costs
  • Streaming connector facilitates realtime analysis and display
  • Collaboration functions facilitate dissemination of results
  • Wide chart range ensures actionable insights can be precisely identified
  • Web interface allows easy, large-scale delivery to users
  • Import function permits re-use of pre-existing charts
  • Web-based architecture eliminates client software and increases manageability
  • Simple user model reduces costs and improves flexibility
  • Chart import and re-use enhances user collaboration

Pricing

£0.00 a user a year

  • Free trial available

Service documents

Framework

G-Cloud 12

Service ID

7 5 3 7 2 7 6 8 2 0 7 9 2 6 8

Contact

FlyingBinary Ltd Dr Jacqui Taylor
Telephone: +44 77 899 668 02
Email: jacqui.taylor@flyingbinary.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
The published results are fully public on the web, so this service is suitable only for fully public data. The data must be extracted and uploaded with the published charts, live database links are not available. There are no options for automatic updates when the underlying data changes. The charts are published in US/Canadian data centres and this cannot be changed.
System requirements
Row and column, JSON, XML or streaming data sample

User support

Email or online ticketing support
Email or online ticketing
Support response times
We respond to all questions within 8 business hours. Normal business hours are 0800-1800 Mon-Fri excluding UK holidays. We regularly respond to questions within 4 business hours, and we triage all inbound questions to establish urgency and set appropriate priorities.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Our standard support service is by email 0800-1800 Mon-Fri excluding UK holidays and we respond to all questions within 8 business hours. We regularly respond to questions within 4 business hours, and we triage all inbound questions to establish urgency and set appropriate priorities. We can offer several extensions to the standard service at extra cost: extended hours support at 10x7 or 24x7; 4 business hour response; phone support; web chat support; onsite support. The support service is provided for issues, incidents and service requests. We will also respond to questions about how to use the service, but we reserve the right to direct clients to our training services if users are clearly not equipped to use the service competently.
Support available to third parties
No

Onboarding and offboarding

Getting started
For the free, public service, the included onboarding assistance is limited to a brief introductory tutorial provided remotely. This can be supplemented using the companion Plotly Data Visualisation service, which can provide early design and training assistance.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
For the free, public service, all data must be uploaded to the online service. The original copy of the data used will remain on the user's desktop. There is therefore no need to extract the data as it always resides on the desktop. Alternatively, it may be re-downloaded using the built in data download capability.
End-of-contract process
The public service is not time limited, so the contract never ends. A user can delete their account at any time. If they wish to retain a copy of the published charts prior to account deletion, then they can download the published charts prior to account deletion.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
All standard features of the desktop service are available on mobile devices. The presentation and navigation of features is reformatted to provide a mobile-friendly experience for smaller screen sizes. Some design and administration features may be more difficult, or not available on mobile devices. Services may be configured for access over the public internet, or restricted to public sector networks. Mobile devices must be able to access services via the same network routes as desktop or laptop devices.
Service interface
Yes
Description of service interface
The service employs a modern, simple, browser-based, easy-to-use interface to provide a unified approach for users to interact with the service. Choosing browser-based over an installed application simplifies security, enterprise deployment and ensures that the service is evergreen without costly software upgrades. See answers to other questions concerning browser specifics. All standard user features are available via desktop or mobile web browsers. Mobile browsers are optimised to work with touch input, while desktop browsers support accessibility tools and software.
Accessibility standards
None or don’t know
Description of accessibility
The plotly.js library is built using core web technologies: HTML, CSS, Javascript, and is fully open source, so it is possible to extend the library capability to include accessible features. At this time, the project considers such additions out of core scope: "Plotly.js' main focus is on plotting the data and exposing an interface to view it. Specific key events should be managed by the consumers of plots, that is the webpages they are embedded in."
Accessibility testing
No specific accessibility testing performed to date.
API
No
Customisation available
No

Scaling

Independence of resources
For the free, public service, there is no guarantee of any particular service or performance level.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
EU-US Privacy Shield agreement locations
User control over data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
For the free, public service, all data must be uploaded to the online service. The original copy of the data used will remain on the user's desktop. There is therefore no need to export the data as it always resides on the desktop. Alternatively, it may be re-downloaded using the built in data download capability.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
The free, public service does not have any guarantee of availability or performance. Since there is no charge for the service, there is no recompense for any lack of availability or performance.
Approach to resilience
The service is built according to best practice resilient cloud deployment standards, but as a free, public service, it offers no particular guarantee of resilience.
Outage reporting
Any service degredation or outage notices are posted to the public community forums.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Only authorised operations personnel are able to access management interfaces.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Our security governance is meshed with our corporate governance, with our CEO having final responsibility for G-Cloud services and governance policies and our CTO having day-to-day responsibility for policy implementation. Our policies cover people, processes, technology and information assets, at board, management and operational levels. We review our policies and update our practices in light of new regulation, standards and best practice to ensure we are able to counter current and emerging threats.
Information security policies and processes
The information security policies and processes for the free, public service follow Canadian best practice, implemented by Plotly Inc.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
The configuration and change management processes for the free, public service follow Canadian best practice, implemented by Plotly Inc.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
The vulnerability management process for the free, public service follows Canadian best practice, implemented by Plotly Inc.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
The protective monitoring processes for the free, public service follow Canadian best practice, implemented by Plotly Inc.
Incident management type
Supplier-defined controls
Incident management approach
The incident management processes for the free, public service follow Canadian best practice, implemented by Plotly Inc.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0.00 a user a year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
This is the free version of the service.

Service documents