YorkMetrics

Inflexsion

Semantic data platform for the efficient management of any form of data to support any kinds of user information needs in any domain. It provides a database, applications and APIs that evolve over time to provide low-cost scaleable information systems with powerful faceted contextual querying, proximal and inferential search capabilities.

Features

  • Information system for any application domain or problem
  • Rapid data solutions with very low through-life costs
  • Provides scalable solution that evolves with user needs.
  • Highly interoperable, giving Data as as Service (DaaS) endpoints.
  • Faceted data querying and analysis for business intelligence
  • Natural language import and semantic analysis tooling
  • Advanced contextual search using proximity and inference
  • Integrations for machine learning, dashboards and analytics
  • Secure and federated collaboration and data coordination

Benefits

  • Reduces the time and cost to deliver information solutions
  • Removes data silos and supports effective collaboration
  • Coordinates description and meaning across the enterprise
  • Whitespace solution across organisational boundaries
  • Enables the information solution to evolve to meet user needs
  • Integrates with other enterprise systems and analytics
  • Supports enterprise models, measurement and metrics
  • Makes applications less expensive to create and change
  • Reduces complexity and solves wicked and messy data problems

Pricing

£5000 per virtual machine per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 10

749539250984827

YorkMetrics

Commercial Team

05600023973

info@yorkmetrics.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints Presently a beta release so answers are based on working with prospective buyers to ensure that their needs can reliably be met.
System requirements No specific requirements but configuration requires agreement with buyer.

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Responses within 1 hour and resolution within 24 hours.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AAA
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard WCAG 2.0 AAA
Web chat accessibility testing Testing planned.
Onsite support Yes, at extra cost
Support levels The support levels are based on user needs and priced according to the nature and scale of support required. An account manager will be provided as a point of contact to all users.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Direct contact through telephone, email and chat support (including slack, skype, yammer etc). Onsite support and training can be provided. Online documentation available.
Service documentation Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction All data can be easily exported to multiple target applications and formats including csv, json, xml etc.
End-of-contract process The contract is based on a per user licence on a rolling 12-month subscription model, including basic online support and documentation. Further developer licenses, hosting licenses, bespoke support and training are priced according to user needs in order to deliver the most cost-effective and sustainable solution.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service None
Accessibility standards WCAG 2.0 AAA
Accessibility testing Testing planned.
API Yes
What users can and can't do using the API Open API with dedicated documentation and Swagger. One common API format can be used to securely access data making interfacing with other applications and format very efficient. The API solution is very powerful and can be used to build and coordinate semantic data and services across multiple information systems within enterprises and supply chains.
API documentation Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Tailorable system with documented APIs and developer tools to build the best information system solutions for the user needs.

Scaling

Scaling
Independence of resources The cloud hosting solution is tailored to the needs of the user and provided as an independent server instance.

Analytics

Analytics
Service usage metrics Yes
Metrics types It contains powerful inbuilt metrics with a full history and audit trail of user interactions. The tool and API provide metrics that can be viewed as real-time dashboards using analytics tools like PowerBI, Tableau etc.
Reporting types
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach It provides very powerful inbuilt export capabilities of any subset of information to multiple output formats (csv, json, xml etc) and other applications - subject to user security privileges.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
  • JSON
  • XML
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • Free-text with Natural Language Parsing (NLP)
  • XML
  • JSON

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Service Level Agreements (SLA) agreed on a case by case basis with a feasibility study conducted with the user to ensure the SLA can be reliably met and fully meets user needs.
Approach to resilience Available on request but tailorable to user needs.
Outage reporting Public dashboard and API.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels Access restrictions configured according to service requirements.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Compliant but seeking full ISO/IEC 27001 certification.
Information security policies and processes Internal ISO/IEC 27001 compliant policies.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Full configuration control and asset tracked with documented release, testing and security assessments. Compliant but seeking full certification.
Vulnerability management type Undisclosed
Vulnerability management approach Not disclosed but vulnerability management procedures in place with threats assessed and informed from NCSC sources.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Internal process seeking formal accreditation.
Incident management type Supplier-defined controls
Incident management approach Internal process seeking formal accreditation.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £5000 per virtual machine per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Demonstrator free trial with controlled access for an agreed period.

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
Return to top ↑