Blue Cube Security Ltd

Imperva Cloud Data Security

Helps address the security and compliance concerns and supports effective and secure cloud migration and DBaaS utilization. Delivered as an easy-to-deploy set of security capabilities, our solution empowers security teams with best- in-class tools tailored to protect data living in your environments.

Features

  • DATABASE DISCOVERY
  • DATA CRITICALITY CLASSIFICATION
  • UNIFIED POLICY ENFORCEMENT
  • ANOMALY DETECTION & RESPONSE
  • AUDIT READINESS REPORTING

Benefits

  • Discovering sensitive data
  • Monitoring all data activity
  • Preventing unauthorized access and activity
  • Identifying risky users and suspicious actions
  • Providing actionable security insights
  • Masking data for non-production use

Pricing

£1,000 an instance a year

Service documents

Framework

G-Cloud 12

Service ID

7 3 9 2 3 4 5 2 4 3 7 5 9 8 4

Contact

Blue Cube Security Ltd Operational Admin Support
Telephone: 0345 0943070
Email: operations@bluecubesecurity.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
Minimum requirements for each SecureSphere or AWS instance: Minimum AWS Instance Type M3 Extra Large
System requirements
AWS Instance Type M3 Extra Large

User support

Email or online ticketing support
Email or online ticketing
Support response times
Customers cases will be assessed and graded on receipt. The customer can also request an escalation to a case. Imperva operates 24x7 follow the sun support, so response times are the same at weekends.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat is accessed through the Support Portal. The support portal is a public facing website which contains access to our Online Help Desk,Web Chat and documentation such as setup guides, videos and forums.
Web chat accessibility testing
Not Known / Not Tracked.
Onsite support
Yes, at extra cost
Support levels
Standard Account Management support hours are 9.00am to 6.00pm Monday to Friday. We provide an Account Management function for all Public Sector clients. Our Account Managers endeavor to respond to requests as quickly as possible and are supported by a team of System Engineers to offer technical advice and scoping before and during purchase.

After purchase, technical support is as per price list.

Hands-on assistance & professional services by engineers is available outside of break-fix on paid time and materials basis defined by a Scope of Work.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Onsite training, online training, and user documentation are all available as well as professional services and a managed service operation.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
The data is held by our customers either on-prem or in the cloud. Imperva does not process or hold customer data.
End-of-contract process
The license is a subscription that can be renewed or turned off.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
No
Designed for use on mobile devices
No
Service interface
Yes
Description of service interface
Data Security console via DAM or Analytics
Accessibility standards
None or don’t know
Description of accessibility
Documents that are web pages; documents that are embedded in web pages and that are used in the rendering or that are intended to be rendered together with the web page in which they are embedded; software that is a web page; software that is embedded in web pages and that is used in the rendering or that is intended to be rendered together with the web page in which it is embedded.
Accessibility testing
Provided upon request.
API
Yes
What users can and can't do using the API
SecureSphere includes a REST API for developers who want to access the SecureSphere server directly. SecureSphere REST APIs provide access to resources (data entities) using URL paths. To use a REST API , your application makes an HTTP request and parses the response. SecureSphere API is protected via an Encrypted Session utilizing SSL. SecureSphere has two extension APIs : a policy plug-in API and a generic API . Customers can upload plug-ins that will extend the policy and profile infrastructure. These plug-ins are typically developed by Imperva but are meant to provide flexible framework that are then customized by customers. The generic API can run any script, executable or OS command as an action policy for an alert.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
SecureSphere has two extension APIs : a policy plug-in API and a generic API . Customers can upload plug-ins that will extend the policy and profile infrastructure. These plug-ins are typically developed by Imperva but are meant to provide a flexible framework that is then customized by customers. The generic API can run any script, executable or OS command as an action policy for an alert.

Scaling

Independence of resources
Resource management is handled by AWS and/or Azure.

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Splunk, Trend , Sophos, Qualys, Netscout, Imperva, CyberArk, Fortinet, AWS

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
We do not hold customer data.
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
The solution includes a proprietary engine for archiving and restoring audit data. The archived files can only be read through the system. SecureSphere can generate an archive file that can be exported to external systems via NFS, FTP, and CIFS. It is also possible to export audit data and audit reports to external systems through ODBC connections, CVS and PDF formats.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
N/A
Data protection within supplier network
Other
Other protection within supplier network
N/A

Availability and resilience

Guaranteed availability
Available on request.
Approach to resilience
Available on request.
Outage reporting
Public Dashboard & Email.

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
Available upon request.
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
The Standards Institution of Israel
ISO/IEC 27001 accreditation date
11/01/2018
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • FEDRAMP for the coming year
  • PCI
  • SOC
  • ISO 27001 program

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
Information security policies and processes
Available upon request.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available on request.
Vulnerability management type
Undisclosed
Vulnerability management approach
Available on request.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Available on request.
Incident management type
Supplier-defined controls
Incident management approach
Available on request.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1,000 an instance a year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Full scope can be supplied via POC.

Please make formal request via our website:

http://www.bluecubesecurity.com/contact-usgcloud/
Link to free trial
http://www.bluecubesecurity.com/contact-usgcloud/

Service documents