Blue Cube Security Ltd

Imperva Cloud Data Security

Helps address the security and compliance concerns and supports effective and secure cloud migration and DBaaS utilization. Delivered as an easy-to-deploy set of security capabilities, our solution empowers security teams with best- in-class tools tailored to protect data living in your environments.

Features

• DATABASE DISCOVERY
• DATA CRITICALITY CLASSIFICATION
• UNIFIED POLICY ENFORCEMENT
• ANOMALY DETECTION & RESPONSE
• AUDIT READINESS REPORTING

Benefits

• Discovering sensitive data
• Monitoring all data activity
• Preventing unauthorized access and activity
• Identifying risky users and suspicious actions
• Providing actionable security insights
• Masking data for non-production use

£1,000 an instance a year

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at operations@bluecubesecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

739234524375984

Contact

Operational Admin Support
0345 0943070
operations@bluecubesecurity.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Minimum requirements for each SecureSphere or AWS instance: Minimum AWS Instance Type M3 Extra Large
• System requirements: AWS Instance Type M3 Extra Large

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Customers cases will be assessed and graded on receipt. The customer can also request an escalation to a case. Imperva operates 24x7 follow the sun support, so response times are the same at weekends.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Web chat is accessed through the Support Portal. The support portal is a public facing website which contains access to our Online Help Desk,Web Chat and documentation such as setup guides, videos and forums.
• Web chat accessibility testing: Not Known / Not Tracked.
• Onsite support: Yes, at extra cost
• Support levels: Standard Account Management support hours are 9.00am to 6.00pm Monday to Friday. We provide an Account Management function for all Public Sector clients. Our Account Managers endeavor to respond to requests as quickly as possible and are supported by a team of System Engineers to offer technical advice and scoping before and during purchase.; ; After purchase, technical support is as per price list.; ; Hands-on assistance & professional services by engineers is available outside of break-fix on paid time and materials basis defined by a Scope of Work.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Onsite training, online training, and user documentation are all available as well as professional services and a managed service operation.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: The data is held by our customers either on-prem or in the cloud. Imperva does not process or hold customer data.
• End-of-contract process: The license is a subscription that can be renewed or turned off.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• Description of service interface: Data Security console via DAM or Analytics
• Accessibility standards: None or don’t know
• Description of accessibility: Documents that are web pages; documents that are embedded in web pages and that are used in the rendering or that are intended to be rendered together with the web page in which they are embedded; software that is a web page; software that is embedded in web pages and that is used in the rendering or that is intended to be rendered together with the web page in which it is embedded.
• Accessibility testing: Provided upon request.
• API: Yes
• What users can and can't do using the API: SecureSphere includes a REST API for developers who want to access the SecureSphere server directly. SecureSphere REST APIs provide access to resources (data entities) using URL paths. To use a REST API , your application makes an HTTP request and parses the response. SecureSphere API is protected via an Encrypted Session utilizing SSL. SecureSphere has two extension APIs : a policy plug-in API and a generic API . Customers can upload plug-ins that will extend the policy and profile infrastructure. These plug-ins are typically developed by Imperva but are meant to provide flexible framework that are then customized by customers. The generic API can run any script, executable or OS command as an action policy for an alert.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: SecureSphere has two extension APIs : a policy plug-in API and a generic API . Customers can upload plug-ins that will extend the policy and profile infrastructure. These plug-ins are typically developed by Imperva but are meant to provide a flexible framework that is then customized by customers. The generic API can run any script, executable or OS command as an action policy for an alert.

Scaling

• Independence of resources: Resource management is handled by AWS and/or Azure.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Splunk, Trend , Sophos, Qualys, Netscout, Imperva, CyberArk, Fortinet, AWS

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: We do not hold customer data.
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: The solution includes a proprietary engine for archiving and restoring audit data. The archived files can only be read through the system. SecureSphere can generate an archive file that can be exported to external systems via NFS, FTP, and CIFS. It is also possible to export audit data and audit reports to external systems through ODBC connections, CVS and PDF formats.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: N/A
• Data protection within supplier network: Other
• Other protection within supplier network: N/A

Availability and resilience

• Guaranteed availability: Available on request.
• Approach to resilience: Available on request.
• Outage reporting: Public Dashboard & Email.

Identity and authentication

• User authentication needed: Yes
• User authentication: 2-factor authentication
• Access restrictions in management interfaces and support channels: Available upon request.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The Standards Institution of Israel
• ISO/IEC 27001 accreditation date: 11/01/2018
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Other security certifications: Yes
• Any other security certifications:
  • FEDRAMP for the coming year
  • PCI
  • SOC
  • ISO 27001 program

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
• Information security policies and processes: Available upon request.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available on request.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Available on request.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Available on request.
• Incident management type: Supplier-defined controls
• Incident management approach: Available on request.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Price: £1,000 an instance a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Full scope can be supplied via POC.; ; Please make formal request via our website:; ; http://www.bluecubesecurity.com/contact-usgcloud/
• Link to free trial: http://www.bluecubesecurity.com/contact-usgcloud/

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at operations@bluecubesecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.