Cloud Readiness & Planning
Cloud Readiness service helps you fast-track your decision making, using Datapipe infrastructure and application expertise to assess the viability of your proposed cloud migration. Using an application-first approach, Datapipe assesses the software tools you use and support to determine whether they can or should be delivered via a cloud model.
Features
- Application centric assessment of cloud readiness of workloads
- Discovery workshop for information gathering
- Review of application deployment processes
- Expert advice from our certified specialist consultants
- Cloud Readiness Report with scorecard approach
- Actionable insight and prioritised recommendations list
- Optional presentation of findings
Benefits
- Fast-track your cloud adoption strategy
- Results based on your application profiles and characteristics
- Application alignment to best practice architectures
- Get an unbiased view of true cloud migration complexity
- Right first time - learn from Datapipe's experience
- Tap into our expert knowledge of cloud ecosystems and services
Pricing
£950 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 9
Service ID
7 3 9 2 0 6 3 5 1 0 6 4 6 2 5
Contact
Datapipe
<removed>
Telephone: <removed>
Email: <removed>@b8f7fe78-89c6-477f-8c3b-ab260b893258.com
Planning
- Planning service
- Yes
- How the planning service works
-
Datapipe’s Professional Services provide a hands-on development and engineering partner with deep enterprise background and experience in software design, development, deployment, and ongoing operations. Services are delivered through an agile, four-phase Assess, Architect, Build, Run process.
During the Assess phase of a project, Datapipe Professional Services consultants document business requirements & project justification, existing applications & infrastructure, desired future state, and ultimate outcomes.
Typical activities include:
• Workshops with application business owners and SMEs
• Workshops with Application and Infrastructure teams
• Existing application infrastructure review
• Collection and review of existing documentation
• Deployment of automated infrastructure discovery tools
• Direct inspection
Typical outcomes/deliverables from this phase of work include:
• “As-Built” documentation
• Data-flow diagrams
• Network diagrams
• Infrastructure inventory
• Future State High-level recommendations
• Estimated work effort to architect future state - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Secure Managed Private Cloud (Multi Tenant)
- Secure Managed Private Cloud (Dedicated Compute)
- Managed UKCloud (Enterprise Compute Cloud)
- Managed UKCloud (Enterprise Compute Cloud for Oracle)
- Managed AWS
- Managed Azure
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security testing service
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
-
Scope of the service will be limited to a defined set of applications per engagement to ensure value and outcomes can be realised in a timely fashion.
Access to current, and up to date application documentation and application owners is critical to the success of the engagement.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Whilst cloud readiness and planning services don't attract a service level, severity one incidents for existing managed services are responded to within 10 minutes of the incident being logged, 24 hours a day, 7 days a week. Incidents are logged either by phone, email .
For consulting engagements requests or questions for the consultant can be made directly by telephone or email during office hours, with a 4 working hour response target.
Full details of the service response targets for incidents, changes and requests can be found in the terms and conditions. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Datapipe's support model is all-inclusive and untiered. We offer the same level of service to every Dataipe customer. Our core customer engagement principle is to be ‘Easy to Work With’. This culture is most visible in our Operations Centre, where specialist teams work closely together with a shared understanding of our customer’s drivers and their required outcomes.
This is achieved by the following alignment structure:
> Account Team (Lead): Our Planners and Thinkers
• This team is responsible for understanding and communicating the required customer outcomes to the rest of the Datapipe business and is accountable for maintaining the partnership between the customer and Datapipe.
> Service: Our Deliverers and Analysts
• This team is responsible for managing the delivery of customer outcomes that have been set during the discovery, analysis and design phases. The service team are responsible for ensuring the customer's sevice experience meets expectations throughout live service.
> Operations: Our Engineers and Explorers
• This team is responsible for maintaining and accelerating the delivery of our customer outcomes through deep technical specialisms combined with a thorough understanding of the customer's business.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Pricing
- Price
- £950 a person a day
- Discount for educational organisations
- No
Documents
- Pricing document
- Pricing document
- Skills Framework for the Information Age rate card
- Skills Framework for the Information Age rate card
- Terms and conditions document
- Terms and conditions document