Horsebridge Network Systems Limited

High Capacity Point-to-Point Networks

Rapidly deployable, high capacity, long range wireless connectivity portfolio providing sub 6GHz point-to-point and point-to-multi-point solutions for the most challenging of environments.

Features

  • Carrier class Point-to-Point and Point-to-Multi-Point
  • High capacity 10Mbps-750Mbps up to 120km ( Via Licence)
  • Flexible and dynamic channel bandwidth selection per channel conditions
  • QoS and VLAN capabilities for traffic prioritisation
  • Low latency 1-3ms
  • Connectorized or integrated units
  • Multiband radio network planning tools
  • Small form factor, ruggedized, IP67 compliant
  • Licensed and Unlicensed frequency bands
  • Through Life Service Management & Support

Benefits

  • Connected battlespace as part of the Internet of Things
  • Distributive Command networks
  • Flawless operation in challenging environments
  • Wireless broadband access and backhaul connectivity
  • Reduced operating costs by removing need for dedicated satellite terminals
  • Urban and rural environments
  • Near and non-Line of Sight operation
  • Simple to install and maintain
  • Through Life Service Management & Support

Pricing

£527 per instance per month

Service documents

G-Cloud 10

738948570410010

Horsebridge Network Systems Limited

Michael Shepherd

07968738722

michael.shepherd@horsebridgedefence.com

Service scope

Service scope
Service constraints 1. Frequency Availability
2. Channel bandwidth allocation will determine range and data transfer rates
System requirements Joint Spectrum Authority ‘Authority to Radiate’ (ATR) / OFCOM

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Our NOC operates on a 24/7/365 basis. All support incidents are handled as per the agreed SLA.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels The scope of any support will be defined within a mutually agreed SLA.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Engagement with the buyer organisation to define Scope, SLA, and Service Start/End dates.
Service documentation Yes
Documentation formats
  • PDF
  • Other
Other documentation formats
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Project
End-of-contract data extraction At the end of the contract period we will engage with the buyers organisation to agree the process for decommissioning the service.
End-of-contract process At the end of the contract period we will engage with the buyers organisation to agree the process for decommissioning the service.

Using the service

Using the service
Web browser interface No
API No
Command line interface No

Scaling

Scaling
Scaling available No
Independence of resources The service solutions is unique to each customer, any shared resource is scaled to ensure adherence to the agreed SLA.
Usage notifications Yes
Usage reporting Other

Analytics

Analytics
Infrastructure or application metrics Yes
Metrics types
  • Network
  • Number of active instances
Reporting types
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Hardware containing data is completely destroyed
Equipment disposal approach A third-party destruction service

Backup and recovery

Backup and recovery
Backup and recovery No

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks Utilisation of CAPS certified encryption devices using a black IP core data network across the public mobile networks.
Data protection within supplier network
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network Multiple physical firewalls(multiple manufacturers), capability to implement walled garden infrastructure as per NCSC guidelines.

Availability and resilience

Availability and resilience
Guaranteed availability Service resource will be deployed to achieve availability as per the mutually agreed SLA.
Approach to resilience Available on request, Service resource will be deployed to achieve availability as per the mutually agreed SLA.
Outage reporting Defined within customer SLA

Identity and authentication

Identity and authentication
User authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Other user authentication In addition to the above the cryptographic hardware requires authentication prior to transmission of data
Access restrictions in management interfaces and support channels All unused infrastructure is locked down at implementation of service
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information You control when users can access audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 The British Assesment Bureau
ISO/IEC 27001 accreditation date 10/07/15
What the ISO/IEC 27001 doesn’t cover N/A
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Integrated Management System which incorporates policies and guidance from the HMG Security Policy Framework and ISO27001. Each department has their own information asset owners, reporting to the DSO who in turn reports to the board level contact.

Adherence to the relevant policies are audited and non-conformances raised as per our Quality Management IMS controls.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach We utilise a software service desk based upon ITIL best practice. All services and CIs are managed via our Service desk from initial purchase through to delivery and service support. This incorporates a full ITIL configuration management and change management system, change control and approval board.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Our board under guidance from the DSO owns and assesses our security risk register and reviews all known risks and mitigations on a monthly basis. Information about current and potential security threats are received from the MoD DE&S PSyA team.

Patches and updates to services are usually updated based upon assessments and approvals via our change review board. Urgent updates will facilitate an Emergency change being raised and processed.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Monitoring will be defined and agreed with the client dependant upon the security classification of the network deployment
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Our incident reporting is governed and audited by 27001. Training is provide to all employees to ensure they understand our reporting procedures. Staff raise an immediate internal incident ticket on our service desk and fill out the correct form. All incidents are reported via our security incident register and depending on the impact of the incident raised immediately to the board for corrective action.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

Separation between users
Virtualisation technology used to keep applications and users sharing the same infrastructure apart Yes
Who implements virtualisation Supplier
Virtualisation technologies used Hyper-V
How shared infrastructure is kept separate Each user is separated by utilisation of there own physical Hyper V host

Energy efficiency

Energy efficiency
Energy-efficient datacentres Yes

Pricing

Pricing
Price £527 per instance per month
Discount for educational organisations No
Free trial available No

Documents

Documents
Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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