Influential Software

Metalogix Content Matrix

Metalogix Content Matrix - migrating Microsoft Sharepoint 365 and Office 365

Features

  • Migrating to the Sharepoint 365 Cloud
  • Migrating to the Office 365 Cloud
  • Content Management

Benefits

  • Speed of migration
  • Fully cloud based

Pricing

£4000 per user per year

  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

7 3 8 4 1 3 0 7 1 4 9 8 2 6 9

Contact

Influential Software

Andy Richardson

02078621122‬

andy.richardson@influentialsoftware.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
None
System requirements
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response within 2-4 hours, dependent on SLA in place. Weekend hours by specific arrangement only.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
SLA is offered, covering 4 hour support response, Mon-Fri 08:00-18:00
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Training can be optionally provided. Fully customisable training is available from our SharePoint experts.
Service documentation
Yes
Documentation formats
  • HTML
  • ODF
  • PDF
  • Other
Other documentation formats
Microsoft Office
End-of-contract data extraction
Not applicable
End-of-contract process
The software is made available on annual licence basis and can be extended indefinitely

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
No

Scaling

Independence of resources
This is a question for the ultimate supplier of the software - Metalogix

Analytics

Service usage metrics
Yes
Metrics types
The service has fully customisable metrics to track usage, performance, size and shape of SharePoint content etc.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Metalogix

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
Less than once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
This is a question for the ultimate supplier of the software - Metalogix
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Not applicable
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
This is a question for the ultimate supplier of the software - Metalogix
Data protection within supplier network
Other
Other protection within supplier network
This is a question for the ultimate supplier of the software - Metalogix

Availability and resilience

Guaranteed availability
This is a question for the ultimate supplier of the software - Metalogix
Approach to resilience
This is a question for the ultimate supplier of the software - Metalogix
Outage reporting
This is a question for the ultimate supplier of the software - Metalogix

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
This is a question for the ultimate supplier of the software - Metalogix
Access restriction testing frequency
Less than once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
This is a question for the ultimate supplier of the software - Metalogix
Information security policies and processes
This is a question for the ultimate supplier of the software - Metalogix

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
This is a question for the ultimate supplier of the software - Metalogix
Vulnerability management type
Undisclosed
Vulnerability management approach
This is a question for the ultimate supplier of the software - Metalogix
Protective monitoring type
Undisclosed
Protective monitoring approach
This is a question for the ultimate supplier of the software - Metalogix
Incident management type
Undisclosed
Incident management approach
This is a question for the ultimate supplier of the software - Metalogix

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£4000 per user per year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
15 day trial, single user

Service documents

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