Bytes Software Services

Forcepoint Big Button/Sureview

An analytical platform that provides dashboarding, user-driven analysis, data alerting, and federated searching across an organization's data sets. The highly customized interfaces can align to multiple
business process from across an organization providing both proactive and reactive analysis through linkages in both known and unknown relationships.bsscloud

Features

  • Federated Search and Data Exploitation
  • Proactive and Reactive Analysis
  • Link and Pattern Analysis
  • Geospatial Analysis
  • Interactive Dashboards
  • Data Monitoring and Alerting
  • Exposing Unknown Relationships
  • API Support
  • Model driven analysis allows for full customization
  • Support across multiple information domains/industry sectors/use cases

Benefits

  • Single interface reaching across multiple data sources
  • Automation of analytics reduces costs
  • Minimal end user training
  • Single analytical platform supporting multiple use cases within the organisation
  • Quick integration of new data sources
  • 100% GUI driven administrator interface

Pricing

£0.00 per unit

Service documents

G-Cloud 11

737887353527876

Bytes Software Services

Chris Swani

+44 (0) 7951 326815

tenders@bytes.co.uk

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Our system can be used to analyze data across an organization via direct connections to databases and APIs. This allows us to extend into nearly any external systems.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints None
System requirements
  • Windows Server 2008 R2+, 16GB+ RAM, 100GB+ storage
  • Linux Server, 64GB+ RAM, SSD preferred

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Forcepoint offers a range of support and SLA options.
https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Forcepoint Technical Support Offerings are backed by highly skilled professional service teams
with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for
more detail and SIFA card for cost. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Customers will be able to utilise a setup wizard apon first log on to walk through a basic
setup inorder to confirm connectivity and a base configuration. Customers have access to
our online knowledge base and forums. Assistance with configuration and knowledge
transfer through professional services.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction All data can be directly exported from the applications internal database at any time.
End-of-contract process The license subscription ends and the products halts user logins.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices No
Service interface No
API Yes
What users can and can't do using the API N/a
API documentation Yes
API documentation formats PDF
API sandbox or test environment No
Customisation available Yes
Description of customisation Our software utilizes a model driven framework which is fully tailored by the customer to align with business processes and analytical use cases.

Scaling

Scaling
Independence of resources User demand is managed through a prioritization queue
along with multi threading management.

Analytics

Analytics
Service usage metrics Yes
Metrics types In addition to the monitoring metrics provided in the admin center (license saturation, reports complete in the last hour, average report run time, etc.), the application log data can be treated as a data source for customized dash boarding direct in the product.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Forcepoint

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency Less than once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Other
Other data at rest protection approach Customer dictated cloud hosting environment;
Forcepoint software is installed within that environment.
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Users can download data direct from search results within the regular interface as permitted by the local configuration. Supported download formats include CSV, PDF, SVG.
Data export formats
  • CSV
  • Other
Other data export formats PDF
Data import formats
  • CSV
  • Other
Other data import formats PDF

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks There is no connection between Forcepoint's
network and the buyer's network.
Data protection within supplier network Other
Other protection within supplier network N/a

Availability and resilience

Availability and resilience
Guaranteed availability N/a
Approach to resilience N/a
Outage reporting N/a

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Available on request (not public)
Access restriction testing frequency Less than once a year
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO/IEC 27001 accreditation date http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
What the ISO/IEC 27001 doesn’t cover http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date Available upon request
CSA STAR certification level Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover https://cloudsecurityalliance.org/star-registrant/forcepoint-llc/
PCI certification No
Other security certifications Yes
Any other security certifications
  • ISO27018
  • Privacy Shield - EU/US data privacy

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards ISO 27018
Information security policies and processes Available on request (not public knowledge)

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Available on request (not public)
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Available on request (not public)
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Available on request (not public)
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Available on request (not public)

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £0.00 per unit
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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