Digital Field Solutions Ltd.

Formworks

Formworks is an award winning, secure and agile mobile data capture platform. Formworks eforms for iPad are straightforward to create and deploy, easy to use and are available offline. Capture text, images, sketches and signatures; include logic, data pre-filling and shared databases to increase mobile workforce productivity and compliance.

Features

  • Quickly create iPad forms via our drag and drop interface
  • Forms work offline so your team can operate anytime, anywhere
  • Clearly structured forms are fast to use, easy to navigate
  • Handles very large forms with ease
  • Write or dictate, use radio buttons, checkboxes and dropdown lists
  • Enrich your data with photos, sketches and time stamped signatures
  • Has powerful scripting to enable form logic and calculations
  • Supports form pre-filling and local databases
  • It’s secure: password protected, centrally controlled with encrypted data transfer
  • Integration flexibility: supports a broad range of configurable options

Benefits

  • Rapid solution deployment; easy to create, distribute and manage forms
  • Paper eliminated; reducing costs and benefiting the environment
  • Re-keying, paper processing, scanning eliminated = productivity enhancement
  • Immediate data transfer = improved service and responsiveness
  • Reduced admin for field workers = more visits, greater productivity
  • Enhanced control of data captured = fewer errors and re-work
  • Enables proof of delivery and on-site sign off (signature capture)
  • Photo capture = improved evidential data
  • Client friendly = better client engagement
  • Easy to use and available offline for maximum uptime

Pricing

£25 per user per month

  • Excluding VAT
  • Minimum contract period: Year
  • Trial and free options available

Service documents

7374551138065549

Digital Field Solutions Ltd.

Tim Howard

07734597464

tim.howard@digitalfieldsolutions.com

Support

Support
Name Content
Support service type
  • Service desk
  • Email
  • Phone
Support accessible to any third-party suppliers Yes
Support availability 9.00 a.m. to 5.00 p.m. UK business hours
Standard support response times 2 Hours
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented No

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Name Content
Real-time management information available Yes

Cloud features

Cloud features
Name Content
Elastic cloud approach supported Yes
Guaranteed resources defined No
Persistent storage supported No

Provisioning

Provisioning
Name Content
Self-service provisioning supported Yes
Service provisioning time Service is available immediately a Client account is set up.
Service deprovisioning time Within 24 hours

Open source

Open source
Name Content
Open-source software used and supported No

Code libraries

Code libraries
Name Content
Languages your code libraries are written in
  • C#
  • Javascript
  • Objective C

API access

API access
Name Content
API access available and supported No

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 9
  • Internet Explorer 10+
  • Firefox
  • Chrome
Offline working and syncing supported Yes
Supported devices
  • PC
  • Mac
  • Tablet

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location No
Datacentre tier None of the above
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service No encryption

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location EU, assured by contractual commitment
Data management location UK
Legal jurisdiction of service provider UK, assured by contractual commitment
Datacentre protection Yes
Data-at-rest protection
  • FIPS-assured encryption
  • Secure containers, racks or cages
  • Physical access control
Secure data deletion Other erasure process
Service availability 99.95

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Public cloud
Type of consumer Anyone - public
Services separation Yes
Services management separation No

Governance

Governance
Name Content
Governance framework No

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes
Vulnerability monitoring Yes
Vulnerability mitigation prioritisation Yes
Vulnerability tracking Yes
Vulnerability mitigation timescales Yes

Event monitoring

Event monitoring
Name Content
Event monitoring Yes

Incident management

Incident management
Name Content
Incident management processes Yes
Consumer reporting of security incidents Yes
Security incident definition published No

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks

Secure development

Secure development
Name Content
Secure development Yes
Secure design, coding, testing and deployment Yes
Software configuration management Yes

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers Yes
Third-party supplier security requirements Yes
Third-party supplier risk assessment Yes
Third-party supplier compliance monitoring Yes

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes
User access control through support channels Yes

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes
Administrator permissions Yes

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls Username and strong password/passphrase enforcement

Secure service administration

Secure service administration
Name Content
Service management model Direct service management

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided Data made available by negotiation

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method
  • Corporate/enterprise devices
  • Partner devices
  • Unknown devices
Training Yes
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