Kepion

Kepion Enterprise Planning Cloud

Kepion delivers a web-based financial planning platform for enterprise-wide budgeting, forecasting, reporting and analysis, designed for multi-industry use cases. Built on the Microsoft BI and Azure platform, Kepion’s robust technology consists of comprehensive security and intuitive modeling capabilities that gives way to quick implementations for on-premise and cloud environments.

Features

  • intuitive modeling
  • real-time reporting and analytics
  • design and build flexibility
  • multi-source data integration
  • scalable framework
  • The tool for complex processes
  • Embed external interfaces
  • Native connection with MS products
  • Optimal technology and performance
  • remote access

Benefits

  • Web-based solution accessible by all devices
  • Automate data mapping from various systems into Kepion
  • Elastic modeling environment that grows with the business
  • Enterprise security that is supported down to the unit level
  • conduct what-if scenarios at any level and facet of data
  • better accuracy with driver-based planning
  • applications built around the way you plan
  • flawless performance on the Microsoft platform
  • Erich planning with dynamic reports and visualizations
  • robust modeling capabilities made friendly for the business

Pricing

£800 per instance per month

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

7 3 7 4 1 7 8 4 5 0 8 4 1 9 8

Contact

Kepion

Kela Cook

2066292326

kela@kepion.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
Determine applicable constraints based on buyers requirements.
System requirements
  • Hosting on Azure Cloud (w/ SQL Server)
  • Kepion Server/CAL Licensing

User support

Email or online ticketing support
Email or online ticketing
Support response times
9am to 6pm (UK time), Monday to Friday
24/7 support available as premium support option.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
Testing is conducted via 3rd party verification sites.
Onsite support
Onsite support
Support levels
Standard support is provided to all subscribed customers, which includes standard support (email, live chat, phone) during local operating hours, upgrades to the latest version, updates, customer support & documentation

Premium support is provided for customers that requires higher level support. This support level includes prioritized feature requests, managed 24/7/365 support services and dedicated support staff. Premium support support is 15% of licensing subscription.

All subscriptions include a technical account manager/cloud support engineer.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We offer a comprehensive setup guide that takes the admin through a guided, step by step.

Prior to going live, a series of documentations on standard app use becomes accessible the the whole user body. These documentations come in form of written format, videos and illustrative slide decks.

Dedicated training is available onsite and online at the clients request.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Full application database backup is completed in SQL Server and provided to the client prior to official termination.
End-of-contract process
Licensing works strictly on annual basis. During the final 6 months of the term of the contract, the parties agree to establish the renewal, extension or discontinuation.

If client chooses to discontinue, uninstalling procedures will ensue. With Kepion, clients have governance over their data and are able to claim ownership after contract expires.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Web interface design can be customized to either mobile or desktop viewing.
Service interface
Yes
Description of service interface
For any product reference documentation, there is a quick link to Kepion online reference material. For any troubleshooting issues, there is a interface within Kepion to submit issue directly to Kepion support team.
Accessibility standards
WCAG 2.1 AA or EN 301 549
Accessibility testing
Testing is conduct via 3rd party verification sites.
API
Yes
What users can and can't do using the API
Kepion provides an API library to access data within Kepion, execute task functions on the back-end and extend for development purposes. API documentation is provided once subscribed to Kepion Cloud services. Any feedback and requests for changes to API must be submitted to Kepion support team.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Kepion is an accelerated approach to building Microsoft BI and CPM apps for Azure cloud environments.

Included in Kepion's platform is Kepion Modeler, which provides a guided interface for setting up the proper dimensions, models, rules (MDX & T-SQL) and input forms and reports that fit your business need.

With our guided click-through process, you will be able to create and deploy planning and analysis modules for your users to start interacting with immediately.

Scaling

Independence of resources
Each Kepion instance provisioned for a client is a dedicated environment, therefore the demand of other users will not affect the customer use.

Performance monitoring is included in the support services and can be adjusted as needed based on clients needs.

Analytics

Service usage metrics
Yes
Metrics types
TBD
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Data can be exported via CSV file.
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Kepion will use commercially reasonable efforts to maintain a Service Availability Percentage at or above 99.5% for a given calendar month.
Approach to resilience
Available upon request
Outage reporting
Please see https://azure.microsoft.com/en-us/status/ and https://portal.azure.com/#blade/HubsExtension/ServicesHealthBlade

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Other user authentication
Azure Active Directory is Microsoft’s multi-tenant cloud based directory and identity management service. Azure-AD provides an affordable, easy to use solution to give employees and business partners single sign-on (SSO) access to thousands of cloud SaaS Applications like Office365, Salesforce.com, DropBox, and Concur. For application developers, Azure-AD lets you focus on building your application by making it fast and simple to integrate with a world class identity management solution used by millions of organizations. Azure-AD also includes a full suite of identity management capabilities including multi-factor authentication, device registration, self-service password management, self-service group management, privileged account management.

https://docs.microsoft.com/en-us/azure/active-directory/active-directory-whatis.
Access restrictions in management interfaces and support channels
Azure-AD can designate separate administrators to serve different functions. These administrators will have access to features in the Azure portal and, depending on their role, will be able to create or edit users, assign administrative roles to others, reset user passwords, manage user-licenses, and manage domains, among other things. A user who is assigned an admin role will have the same permissions across all of the cloud services that your organization has subscribed to, regardless of whether you assign the role in the Office365 portal, or in the Azure classic-portal, or by using the Azure-AD module for Windows PowerShell.

https://docs.microsoft.com/en-us/azure/active-directory/active-directory-assign-admin-roles
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Between 6 months and 12 months
Access to supplier activity audit information
Users receive audit information on a regular basis
How long supplier audit data is stored for
Between 6 months and 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
29/02/2018
What the ISO/IEC 27001 doesn’t cover
Please see https://www.microsoft.com/en-us/trustcenter/compliance/iso-iec-27001
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
29/09/2016
CSA STAR certification level
Level 3: CSA STAR Certification
What the CSA STAR doesn’t cover
None
PCI certification
Yes
Who accredited the PCI DSS certification
Coalfire Systems Inc
PCI DSS accreditation date
01/04/2016
What the PCI DSS doesn’t cover
Service Scope is identified here http://aka.ms/azure-pci
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
Information security policies and processes
An Information Security Management Program has been established to enable Microsoft Azure to maintain and improve its management system for information security. Through establishment of the ISMS, Azure plans for and manages protection of its assets to acceptable security levels based on defined risk management processes. In addition, Azure monitors the ISMS and the effectiveness of controls in maintaining the confidentiality, integrity and availability of assets to continuously improve information security.
The ISMS framework encompasses industry best-practices for information security and privacy. The ISMS has been documented and communicated in a customer-facing Information Security Policy, which can be made available upon request (customers and prospective customers must have a signed NDA or equivalent in place to receive a copy).

Microsoft Azure performs annual ISMS reviews, the results of which are reviewed by management. This involves monitoring ongoing effectiveness and improvement of the ISMS control environment by reviewing security issues, audit results, and monitoring status, and by planning and tracking necessary corrective actions.
Also see https://www.microsoft.com/en-us/TrustCenter/Compliance/ISO-IEC-27001 and The Microsoft Cloud Security Policy is available via the Service Trust Platform aka.ms/stp

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Azure has developed formal standard operating procedures (SOPs) governing the change management process. These SOPs cover both software development and hardware change and release management, and are consistent with established regulatory guidelines including ISO 27001, SOC 1 / SOC 2, NIST 800-53, and others.

Microsoft also uses Operational Security Assurance (OSA), a framework that incorporates the knowledge gained through a variety of capabilities that are unique to Microsoft including the Microsoft Security Development Lifecycle (SDL), the Microsoft Security Response Center program, and deep awareness of the cybersecurity threat landscape.
Please see https://www.microsoft.com/en-us/SDL/OperationalSecurityAssurance and https://www.microsoft.com/en-us/sdl
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
When providing the Antimalware solution for Virtual Machines, Azure is responsible for ensuring the service is highly available, definitions are updated regularly, that configuration through the Azure Management Portal is effective and that the software detects and protects against known types of malicious software. MCIO-managed hosts in the scope boundary are scanned to validate anti-virus clients are installed and current signature-definition files exist.

Vulnerability scans are performed on a quarterly basis at a minimum. Microsoft Azure contracts with independent assessors to perform penetration testing of the Microsoft Azure boundary.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Microsoft Azure employs sophisticated software-defined service instrumentation and monitoring that integrates at the component or server level, the datacenter edge, our network backbone, Internet exchange sites, and at the real or simulated user level, providing visibility when a service disruption is occurring and pinpointing its cause.

Proactive monitoring continuously measures the performance of key subsystems of the Microsoft Azure services platform against the established boundaries for acceptable service performance and availability. When a threshold is reached or an irregular event occurs, the monitoring system generates warnings so that operations staff can address the threshold or event.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Microsoft has developed robust processes to facilitate a coordinated response to incidents.
• Identification – System and security alerts may be harvested, correlated, and analyzed.
• Containment – The escalation team evaluates the scope and impact of an incident.
• Eradication – The escalation team eradicates any damage caused by the security breach, identifies root cause for why the security issue occurred.
• Recovery – During recovery, software or configuration updates are applied to the system and services are returned to a full working capacity.
• Lessons Learned – Each security incident is analyzed to protect against future reoccurrence.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£800 per instance per month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
30-day Trial Period with Kepion Essentials App

Service documents

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