Bytes Software Services

Forcepoint Big Button/Sureview

An analytical platform that provides dashboarding, user-driven analysis, data alerting, and federated searching across an organization's data sets. The highly customized interfaces can align to multiple
business process from across an organization providing both proactive and reactive analysis through linkages in both known and unknown relationships.bsscloud

Features

  • Federated Search and Data Exploitation
  • Proactive and Reactive Analysis
  • Link and Pattern Analysis
  • Geospatial Analysis
  • Interactive Dashboards
  • Data Monitoring and Alerting
  • Exposing Unknown Relationships
  • API Support
  • Model driven analysis allows for full customization
  • Support across multiple information domains/industry sectors/use cases

Benefits

  • Single interface reaching across multiple data sources
  • Automation of analytics reduces costs
  • Minimal end user training
  • Single analytical platform supporting multiple use cases within the organisation
  • Quick integration of new data sources
  • 100% GUI driven administrator interface

Pricing

£0.00 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

7 3 5 1 9 7 5 1 1 0 0 7 3 4 2

Contact

Bytes Software Services Chris Swani
Telephone: +44 (0) 7951 326815
Email: tenders@bytes.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Our system can be used to analyze data across an organization via direct connections to databases and APIs. This allows us to extend into nearly any external systems.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
None
System requirements
  • Windows Server 2008 R2+, 16GB+ RAM, 100GB+ storage
  • Linux Server, 64GB+ RAM, SSD preferred

User support

Email or online ticketing support
Email or online ticketing
Support response times
Forcepoint offers a range of support and SLA options.
https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Forcepoint Technical Support Offerings are backed by highly skilled professional service teams
with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for
more detail and SIFA card for cost. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Customers will be able to utilise a setup wizard apon first log on to walk through a basic
setup inorder to confirm connectivity and a base configuration. Customers have access to
our online knowledge base and forums. Assistance with configuration and knowledge
transfer through professional services.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
All data can be directly exported from the applications internal database at any time.
End-of-contract process
The license subscription ends and the products halts user logins.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
N/a
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
Our software utilizes a model driven framework which is fully tailored by the customer to align with business processes and analytical use cases.

Scaling

Independence of resources
User demand is managed through a prioritization queue
along with multi threading management.

Analytics

Service usage metrics
Yes
Metrics types
In addition to the monitoring metrics provided in the admin center (license saturation, reports complete in the last hour, average report run time, etc.), the application log data can be treated as a data source for customized dash boarding direct in the product.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Forcepoint

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
Less than once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Customer dictated cloud hosting environment;
Forcepoint software is installed within that environment.
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Users can download data direct from search results within the regular interface as permitted by the local configuration. Supported download formats include CSV, PDF, SVG.
Data export formats
  • CSV
  • Other
Other data export formats
PDF
Data import formats
  • CSV
  • Other
Other data import formats
PDF

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
There is no connection between Forcepoint's
network and the buyer's network.
Data protection within supplier network
Other
Other protection within supplier network
N/a

Availability and resilience

Guaranteed availability
N/a
Approach to resilience
N/a
Outage reporting
N/a

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Available on request (not public)
Access restriction testing frequency
Less than once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO/IEC 27001 accreditation date
http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
What the ISO/IEC 27001 doesn’t cover
http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
Available upon request
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
https://cloudsecurityalliance.org/star-registrant/forcepoint-llc/
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • ISO27018
  • Privacy Shield - EU/US data privacy

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards
ISO 27018
Information security policies and processes
Available on request (not public knowledge)

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Available on request (not public)
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Available on request (not public)
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Available on request (not public)
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Available on request (not public)

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0.00 a unit
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.