Ultra High Capacity Backhaul
Rapidly deployable, Gigabit wireless connectivity portfolio providing backhaul, front-haul, fibre and LTE extension solutions using microwave and millimeterwave (mmWave) technologies.
Features
- Carrier class Point-to-Point Radio's
- Up to 2.5 Gbps full duplex aggregated throughput
- Low latency via Packet fragmentation
- Communications planning
- Small form factor, ruggedized, IP67 compliant
- Modulation up to 64 QAM
- Scalable channel bandwidth to optimise link performance
- Licensed and Unlicensed frequency bands
- Through Life Service Management & Support
Benefits
- Connected battlespace as part of the Internet of Things
- Fibre optic cable replacement in deployed environments
- LTE 4G network extension reducing data transfer rate bottlenecks
- Low Cost Of Ownership
- Simple to install and maintain
- Through Life Service Management & Support
Pricing
£935 an instance a month
Service documents
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Framework
G-Cloud 10
Service ID
7 3 4 5 7 5 5 7 5 0 0 1 9 9 5
Contact
Horsebridge Network Systems Limited
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Telephone: <removed>
Email: <removed>@cf85faae-311d-4e2a-a9ab-d77959627feb.com
Service scope
- Service constraints
-
1. Frequency Availability
2. Channel bandwidth allocation will determine range and data transfer rates - System requirements
- Joint Spectrum Authority ‘Authority to Radiate’ (ATR) / OFCOM
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Our NOC operates on a 24/7/365 basis. All support incidents are handled as per the agreed SLA.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- The scope of any support will be defined within a mutually agreed SLA.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Engagement with the buyer organisation to define Scope, SLA, and Service Start/End dates.
- Service documentation
- Yes
- Documentation formats
-
- Other
- Other documentation formats
-
- Microsoft Word
- Microsoft Excel
- Microsoft Project
- End-of-contract data extraction
- At the end of the contract period we will engage with the buyers organisation to agree the process for decommissioning the service.
- End-of-contract process
- At the end of the contract period we will engage with the buyers organisation to agree the process for decommissioning the service.
Using the service
- Web browser interface
- No
- API
- No
- Command line interface
- No
Scaling
- Scaling available
- No
- Independence of resources
- The service solutions is unique to each customer, any shared resource is scaled to ensure adherence to the agreed SLA.
- Usage notifications
- Yes
- Usage reporting
- Other
Analytics
- Infrastructure or application metrics
- Yes
- Metrics types
-
- Network
- Number of active instances
- Reporting types
-
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with another standard
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Hardware containing data is completely destroyed
- Equipment disposal approach
- A third-party destruction service
Backup and recovery
- Backup and recovery
- No
Data-in-transit protection
- Data protection between buyer and supplier networks
- Other
- Other protection between networks
- Utilisation of CAPS certified encryption devices using a black IP core data network across the public mobile networks.
- Data protection within supplier network
-
- IPsec or TLS VPN gateway
- Other
- Other protection within supplier network
- Multiple physical firewalls(multiple manufacturers), capability to implement walled garden infrastructure as per NCSC guidelines.
Availability and resilience
- Guaranteed availability
- Service resource will be deployed to achieve availability as per the mutually agreed SLA.
- Approach to resilience
- Available on request, Service resource will be deployed to achieve availability as per the mutually agreed SLA.
- Outage reporting
- Defined within customer SLA
Identity and authentication
- User authentication
-
- 2-factor authentication
- Dedicated link (for example VPN)
- Username or password
- Other
- Other user authentication
- In addition to the above the cryptographic hardware requires authentication prior to transmission of data
- Access restrictions in management interfaces and support channels
- All unused infrastructure is locked down at implementation of service
- Access restriction testing frequency
- At least once a year
- Management access authentication
-
- 2-factor authentication
- Dedicated link (for example VPN)
- Username or password
- Devices users manage the service through
-
- Dedicated device on a segregated network (providers own provision)
- Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)
Audit information for users
- Access to user activity audit information
- You control when users can access audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- You control when users can access audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- The British Assesment Bureau
- ISO/IEC 27001 accreditation date
- 10/07/15
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
-
Integrated Management System which incorporates policies and guidance from the HMG Security Policy Framework and ISO27001. Each department has their own information asset owners, reporting to the DSO who in turn reports to the board level contact.
Adherence to the relevant policies are audited and non-conformances raised as per our Quality Management IMS controls.
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
- We utilise a software service desk based upon ITIL best practice. All services and CIs are managed via our Service desk from initial purchase through to delivery and service support. This incorporates a full ITIL configuration management and change management system, change control and approval board.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
-
Our board under guidance from the DSO owns and assesses our security risk register and reviews all known risks and mitigations on a monthly basis. Information about current and potential security threats are received from the MoD DE&S PSyA team.
Patches and updates to services are usually updated based upon assessments and approvals via our change review board. Urgent updates will facilitate an Emergency change being raised and processed. - Protective monitoring type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Protective monitoring approach
- Monitoring will be defined and agreed with the client dependant upon the security classification of the network deployment
- Incident management type
- Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
- Incident management approach
- Our incident reporting is governed and audited by 27001. Training is provide to all employees to ensure they understand our reporting procedures. Staff raise an immediate internal incident ticket on our service desk and fill out the correct form. All incidents are reported via our security incident register and depending on the impact of the incident raised immediately to the board for corrective action.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Separation between users
- Virtualisation technology used to keep applications and users sharing the same infrastructure apart
- Yes
- Who implements virtualisation
- Supplier
- Virtualisation technologies used
- Hyper-V
- How shared infrastructure is kept separate
- Each user is separated by utilisation of there own physical Hyper V host
Energy efficiency
- Energy-efficient datacentres
- Yes
Pricing
- Price
- £935 an instance a month
- Discount for educational organisations
- No
- Free trial available
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at <removed>@cf85faae-311d-4e2a-a9ab-d77959627feb.com.
Tell them what format you need. It will help if you say what assistive technology you use.