Ideal Networks Ltd

Virtual Cloud Engineering

Each organisation is at different stages in their skills readiness and cloud adoption yet must still respond to stakeholder demands.

Ideal’s Virtual Cloud Engineering service aligns Microsoft Cloud engineers to work hand in hand as an extension of your team, creating, modifying, and delivering cloud resources with infrastructure-as-code and automation

Features

  • 'On-tap' experienced cloud architects and engineers
  • Engage through Azure DevOps work items
  • Regular scheduled engineering resource
  • Work request qualification & advice

Benefits

  • Extend your team's capacity when faced with limited resource
  • Benefit from a simple reoccurring engagement
  • Accelerate change to your cloud applications
  • Reduce risk with expertise

Pricing

£1,000 to £1,250 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@ideal.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

7 3 0 6 0 4 7 7 6 3 6 0 8 1 3

Contact

Ideal Networks Ltd Mike Henson
Telephone: 01273 957500
Email: bids@ideal.co.uk

Planning

Planning service
Yes
How the planning service works
Ideal understand every organisation is different and needs vary based on whether you're at the start of your cloud journey or looking to refine your services. Ideal will work with customers to understand whether the Virtual Cloud Engineering service is the right solution for you, as well as how much additional support you're likely to need. This is typically done in a scoping discussion between the customer, an Ideal account manager and an Ideal solutions architect.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Microsoft Azure

Training

Training service provided
Yes
How the training service works
Ideal advise, recommend and offer training programmes through partners.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Ideal's Virtual Cloud Engineering services links customer engineers, customer developers and customer stakeholders with experienced Ideal cloud architects and engineers to provide expertise and accelerate adoption of native public cloud services.

Customers purchase appropriate blocks of virtual cloud engineering days, which are scheduled in one day increments on a reoccurring basis for consumption within an allotted period.

With this in place Ideal Virtual Engineering will then work at the customers direction on qualified tasks, will seek qualification where necessary with the customer contact, and will join daily conferences as necessary to participate in a wider team discussion.

Ideal encourage the use of Azure DevOps to capture, prioritise, track and assign work items.

Ideal will endeavour to accommodate additional resourcing beyond the scheduled time if requested by the customer, and will defer excess resourcing where there is inadequate backlog.
Setup or migration service is for specific cloud services
Yes
List of supported services
Microsoft Azure

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Ideal tests code to the extent allowed by the customers environment.
Full testing remains the responsibility of the customer.

Security testing

Security services
Yes
Security services type
Security design

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Microsoft Azure

Service scope

Service constraints
Services are delivered remotely.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
As scheduled.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft Azure

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Pricing

Price
£1,000 to £1,250 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@ideal.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.