Supplier Master Data & Knowledge Base
SourceDogg is committed to offering the easiest-to-use procurement and supplier management software experience globally.
SourceDogg allows both non-procurement professionals and experts to easily interact with suppliers, manage supplier master data, business spend and control contracts.
- Supplier Certification and Compliance.
- Contact Detail Updates.
- Workflow and Approval.
- Automatic Master Data Updates.
- Supplier or Prospecting Supplier Onboarding
- ERP updates.
- Upholds accurate supplier data.
- Automates the supplier approval process.
- Maintains supplier certification.
- Simple for supplier to access/ input information.
- Eliminates double handling of data.
- Easily update ERP or accounting systems.
£5000 per unit
- Education pricing available
7 3 0 5 5 2 9 9 3 5 8 7 8 5 4
SourceDogg UK Ltd
|Software add-on or extension||Yes, but can also be used as a standalone service|
|What software services is the service an extension to||SourceDogg provides a full suite of modules including Supplier Master Data, Supplier Knowledge Base, Guided Buying, Strategic Sourcing, Contract Management and Supplier Relationship Management.|
|Cloud deployment model||Public cloud|
|Email or online ticketing support||Email or online ticketing|
|Support response times||We offer instant live chat, email and phone support during normal business days from 7am to 6pm. Out of hours support tickets can still be raised.|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||Web chat|
|Web chat support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support accessibility standard||None or don’t know|
|How the web chat support is accessible||Via the Live Chat icon in the SourceDogg platform.|
|Web chat accessibility testing||None.|
|Onsite support||Yes, at extra cost|
|Support levels||SourceDogg provides excellent online, email and phone support from 7am to 6pm during business hours to both Buyers and Suppliers.|
|Support available to third parties||Yes|
Onboarding and offboarding
|Getting started||SourceDogg is quick to implement and provides online support, training and user guides. Onsite training is available if required.|
|End-of-contract data extraction||An extract of key data is available if required.|
|End-of-contract process||The Client stops using the software and can run reports or extract the data they require.|
Using the service
|Web browser interface||Yes|
|Application to install||No|
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||Fully responsive to small screens.|
|What users can and can't do using the API||
SourceDogg’s interfacing and integration technology, termed as the SourceDogg Integration Gateway (SIG), uses a combination of standard methods – such as Flat File, WebHook, scheduled reports and API’s to promote interoperability.
Both standing data, such as supplier information and transaction data, such as award notifications, contracts and purchase orders for example can be extracted from SourceDogg.
Equally there are standard tools that can be used to import data into SourceDogg and API’s available to push and pull information to/from the platform.
|API sandbox or test environment||Yes|
|Description of customisation||White labeling, custom field configuration, reporting etc.|
|Independence of resources||SourceDogg is hosted on Micros Azure and is load balanced across multiple services and can scale up based on demand.|
|Service usage metrics||No|
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||None|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||European Economic Area (EEA)|
|User control over data storage and processing locations||No|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least every 6 months|
|Penetration testing approach||In-house|
|Protecting data at rest||
|Data sanitisation process||No|
|Equipment disposal approach||In-house destruction process|
Data importing and exporting
|Data export approach||All data can be exported via CSV if required.|
|Data export formats||CSV|
|Data import formats||CSV|
|Data protection between buyer and supplier networks||
|Data protection within supplier network||
Availability and resilience
|Guaranteed availability||Please see the Service Definition Document.|
|Approach to resilience||Please see the Service Definition Document.|
|Outage reporting||Please see the Service Definition Document.|
Identity and authentication
|User authentication needed||Yes|
|User authentication||Username or password|
|Access restrictions in management interfaces and support channels||Please refer to Service Definition Document.|
|Access restriction testing frequency||At least every 6 months|
|Management access authentication||Username or password|
Audit information for users
|Access to user activity audit information||Users have access to real-time audit information|
|How long user audit data is stored for||User-defined|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||User-defined|
|How long system logs are stored for||At least 12 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||Other|
|Other security governance standards||SourceDogg’s is based on best practice, defined in international information security standard ISO 27001:2013 and the EU GDPR. SourceDogg is built on the Microsoft Azure platform which is ISO/IEC 27001/27002:2013 certified.|
|Information security policies and processes||Please see the Service Definition Document.|
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||Please refer to the Service Definition Document.|
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||Please refer to the Service Definition Document.|
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||Please refer to the Service Definition Document.|
|Incident management type||Supplier-defined controls|
|Incident management approach||Please refer to the service Definition Document.|
|Approach to secure software development best practice||Conforms to a recognised standard, but self-assessed|
Public sector networks
|Connection to public sector networks||No|
|Price||£5000 per unit|
|Discount for educational organisations||Yes|
|Free trial available||No|