SourceDogg UK Ltd

Supplier Master Data & Knowledge Base

SourceDogg is committed to offering the easiest-to-use procurement and supplier management software experience globally.
SourceDogg allows both non-procurement professionals and experts to easily interact with suppliers, manage supplier master data, business spend and control contracts.

Features

  • Supplier Certification and Compliance.
  • Contact Detail Updates.
  • Workflow and Approval.
  • Automatic Master Data Updates.
  • Supplier or Prospecting Supplier Onboarding
  • ERP updates.

Benefits

  • Upholds accurate supplier data.
  • Automates the supplier approval process.
  • Maintains supplier certification.
  • Simple for supplier to access/ input information.
  • Eliminates double handling of data.
  • Easily update ERP or accounting systems.

Pricing

£5000 per unit

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

7 3 0 5 5 2 9 9 3 5 8 7 8 5 4

Contact

SourceDogg UK Ltd

Phil Alwin

07730870450

phil.alwin@sourcedogg.com

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to SourceDogg provides a full suite of modules including Supplier Master Data, Supplier Knowledge Base, Guided Buying, Strategic Sourcing, Contract Management and Supplier Relationship Management.
Cloud deployment model Public cloud
Service constraints No
System requirements None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We offer instant live chat, email and phone support during normal business days from 7am to 6pm. Out of hours support tickets can still be raised.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Via the Live Chat icon in the SourceDogg platform.
Web chat accessibility testing None.
Onsite support Yes, at extra cost
Support levels SourceDogg provides excellent online, email and phone support from 7am to 6pm during business hours to both Buyers and Suppliers.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started SourceDogg is quick to implement and provides online support, training and user guides. Onsite training is available if required.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction An extract of key data is available if required.
End-of-contract process The Client stops using the software and can run reports or extract the data they require.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Fully responsive to small screens.
Service interface No
API Yes
What users can and can't do using the API SourceDogg’s interfacing and integration technology, termed as the SourceDogg Integration Gateway (SIG), uses a combination of standard methods – such as Flat File, WebHook, scheduled reports and API’s to promote interoperability.

Both standing data, such as supplier information and transaction data, such as award notifications, contracts and purchase orders for example can be extracted from SourceDogg.

Equally there are standard tools that can be used to import data into SourceDogg and API’s available to push and pull information to/from the platform.
API documentation No
API sandbox or test environment Yes
Customisation available Yes
Description of customisation White labeling, custom field configuration, reporting etc.

Scaling

Scaling
Independence of resources SourceDogg is hosted on Micros Azure and is load balanced across multiple services and can scale up based on demand.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach All data can be exported via CSV if required.
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Please see the Service Definition Document.
Approach to resilience Please see the Service Definition Document.
Outage reporting Please see the Service Definition Document.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Please refer to Service Definition Document.
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards Other
Other security governance standards SourceDogg’s is based on best practice, defined in international information security standard ISO 27001:2013 and the EU GDPR. SourceDogg is built on the Microsoft Azure platform which is ISO/IEC 27001/27002:2013 certified.
Information security policies and processes Please see the Service Definition Document.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Please refer to the Service Definition Document.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Please refer to the Service Definition Document.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Please refer to the Service Definition Document.
Incident management type Supplier-defined controls
Incident management approach Please refer to the service Definition Document.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £5000 per unit
Discount for educational organisations Yes
Free trial available No

Service documents

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