Client specific Fuze implementations by a highly experienced, client-side team that take responsibility for end-to-end delivery. End-to-end delivery expertise coupled with transition management experience ensures maximised value with minimised risk.
- Ownership of process & technical delivery
- Client-side team, delivered & operated the processes in real life
- Extensive experience transitioning processes/tools in high-volume environments
- Covers Project Management, process/data design, transition design
- Covers Hub configuration including users, locations and reporting
- Covers Portal configuration, call flow design and implementation
- Accelerated time to value
- Ensures focus on the complex challenges not the basics
- Reduced risk in process & toolset replacement
- Delivered by SMEs that understand how to operationalise processes
- Delivered predominantly by a team of permanent staff, not contractors
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