OURIS HEALTH LTD
Online appointments , Video consulting , Messaging and Remote monitoring
Ouris health is a healthcare service provider platform to connect patients and health Professionals from diagnosis to follow ups and monitoring of problems.
We offer cloud software to connect and monitor patients remotely by Videos , Messages and to check clinical progress by monitoring vitals.
Features
- Online Hospital and GP Out patient Appointments
- Video Consultations
- Instant Messaging and Notifications
- Remote Monitoring of Patinets at home and in Nursing Homes
- Cloud based software no installations
Benefits
- One on line platform for multi tasks
- Monitor vitals and share info
- One log in
Pricing
£20.00 to £40.00 a licence a month
- Education pricing available
- Free trial available
Service documents
Framework
G-Cloud 12
Service ID
7 2 8 5 4 3 6 6 3 4 9 2 7 5 0
Contact
OURIS HEALTH LTD
Thiru Sundaresan
Telephone: 07966152583
Email: Thiru@ourishealth.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Private cloud
- Service constraints
- None, Datas are stored in private AWS cloud.
- System requirements
- Software Licences to have log in access
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We have ticket urgency levels and we respond to the most urgent , critical immedietely .
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- No
- Web chat support
- No
- Onsite support
- No
- Support levels
-
We provide FREE online support.
We provide cloud support engineer - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
1. Set up training and videos
2. Remote support
3. user documentation. - Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
- We offer CSV option to export
- End-of-contract process
- We assist to extract at an extra cost but users could extract data onown.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Its the same .
- Service interface
- No
- API
- No
- Customisation available
- No
Scaling
- Independence of resources
- We consantly look at our volume and our data base is elastic in AWS .
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with SSAE-16 / ISAE 3402
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
-
CSV
PDF formats - Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- Legacy SSL and TLS (under version 1.2)
- Data protection within supplier network
- Legacy SSL and TLS (under version 1.2)
Availability and resilience
- Guaranteed availability
- Our terms and conditions include refund policy.
- Approach to resilience
- We have an SLA with local data centre( AWS)
- Outage reporting
- Public and by E-mails
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Dedicated link (for example VPN)
- Username or password
- Access restrictions in management interfaces and support channels
- By 2 factor authentification ( OTPs and using Authenticator )
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Dedicated link (for example VPN)
- Username or password
Audit information for users
- Access to user activity audit information
- No audit information available
- Access to supplier activity audit information
- No audit information available
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
- Cyber Essentials
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- Other
- Other security governance standards
- Cyber Essentials.
- Information security policies and processes
- Industry standards along with Cyber security essentials.
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
- We have a log to check and monitor for cyber essentials
- Vulnerability management type
- Undisclosed
- Vulnerability management approach
- We have outsourced them and when issues found we apply patches,
- Protective monitoring type
- Undisclosed
- Protective monitoring approach
- Alerts and we have a stringent security process.
- Incident management type
- Undisclosed
- Incident management approach
- Event management log and actions.
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £20.00 to £40.00 a licence a month
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- We offer 3 Months Free trial period and it includes all services on registration.