iCoTech

Project Online Implementation

Gold PPM Microsoft Partner delivering Project Online Implementation Service, is a Portfolio Management Solution is utilising iCoTech's experience of delivering Portfolio, Programmes & Projects along with Microsoft Technology Solutions available within Project Online. Including Project for the Web, Project Online and Power BI.

Features

  • Project Performance AI & Snap Shot Solutions
  • Portfolio Resource Management & Timesheeting
  • Project & Programme Risk & Issue Tracking
  • Project & Programme Dependency Management
  • Project & Programme Financial Management
  • Project & Programme Planning - Integrated with Microsoft Project
  • Project & Programme Automated RAG KPI's
  • Dynamic Portfolio Reporting using Power BI
  • Available within Office 365 and Integrates with the Power Platform
  • Dynamic Project & Programme Workflow

Benefits

  • Clarity of the entire portfolio in one repository, accessed anywhere.
  • One tool used for capturing Project artifacts; Risks & Issues.
  • Integrates with the Common Data Service and Power Platform.
  • Make informed decisions based on data within the Enterprise Portfolio.
  • The reduction of Licence costs vs Microsoft Project Professional Desktop.
  • Understand Portfolio Trends using data to understand why Projects Fail.
  • Visualising Resources required across Organisations to deliver Projects & Programmes.
  • Evaluating Portfolio's Performance using KPI's to evidence performance & value.
  • No infrastructure limitations, utilising cloud security already in place.
  • Reporting Portfolio and Project information removing Excel spreadsheets.

Pricing

£750 to £1,250 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Joel.markham@icotechservices.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

7 2 7 2 7 2 1 8 7 8 8 1 0 6 7

Contact

iCoTech Joel Markham
Telephone: 07535827929
Email: Joel.markham@icotechservices.co.uk

Planning

Planning service
Yes
How the planning service works
ICoTech are a Certified Microsoft Implementation Partner, focusing on the delivery of Microsoft 365 applications. We are also Microsoft Certified Training providers, PRINCE2 Practitioners and Agile Delivery Professionals, therefore well equipped with market leading capability to support our clients through technology & business change.

We have adopted Agile as our Business Methodology and therefore we deliver initiatives in a series of Wave's. Each Wave lasts no longer than 8 weeks, with each Wave being completed using the GDS Agile Process of Discovery, Alpha, Beta and Live. Within Alpha & Beta phases of the Lifecycle there are a series of Sprints that are pre-defined and have agreed outcomes.

iCoTech help customers to implement cloud services by learning what organisational strategy has been agreed. Understanding what capability exists and how Microsoft 365 services are being used. Once this is established iCoTech senior consultants are able to recommend a roadmap to deploy functionality within Microsoft 365 such as Project Online to ensure the most value is obtained from the customers investment as possible. Using the Waved approach, we are able to assess the strategic fit of each solution delivered very quickly.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Project Online & Project for the Web
  • SharePoint
  • Power Platform (Canvas & Model Apps)
  • Dynamics 365
  • Power Automate
  • Power BI
  • Azure
  • Teams & Skype
  • Microsoft AI Services
  • Common Data Service

Training

Training service provided
Yes
How the training service works
ICoTech utilise Microsoft Certified Trainers to deliver tailored courses for Project Online, Power BI, SharePoint, Dynamics 365, Power Automate, Power Apps, Azure and Teams.

These courses range from 1-5 days and can be tailored to meet each customer requirements. The course can be delivered in a face to face classroom environment or via Video Conference Meetings, furthermore coaching and mentoring services are also available if required.
Training is tied to specific services
Yes
Services the training service works with
  • Project Online & Project for the Web
  • SharePoint
  • Power Platform (Canvas & Model Apps)
  • Dynamics 365
  • Power Automate
  • Power BI
  • Azure
  • Teams & Skype
  • Microsoft AI Services
  • Common Data Service

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our services are enabled to support clients moving from On-Premise services to Cloud Services available within Microsoft 365. Or implement new solutions where clients are already utilising Microsoft 365 technology.

Each initiative starts with understanding the clients roadmap to the cloud, and their current usage of M365 services with an understanding of how they can be best utilised.

In many cases iCoTech are rebuilding solutions that exist on-premise and re-designing them for Cloud services.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Project Online & Project for the Web
  • SharePoint
  • Power Platform (Canvas & Model Apps)
  • Dynamics 365
  • Power Automate
  • Power BI
  • Azure
  • Teams & Skype
  • Microsoft AI Services
  • Common Data Service

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
ICoTech offer a full range of support services from end to end support as well as 3rd Line Support on the following solutions:

Project Online & Project for the Web
SharePoint
Power Platform (Canvas & Model Apps)
Dynamics 365
Power Automate
Power BI
Azure
Teams & Skype
Microsoft AI Services
Common Data Service

All support resources are Microsoft Certified.

Service scope

Service constraints
The support is completed remotely, and is available 24 hours per day 7 days per week.

User support

Email or online ticketing support
Email or online ticketing
Support response times
All response times are set to 1 hour, 24 hours 7 days per week.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
ICoTech Standard Support Model is our Support & Iteration Service whereby we deal with all 3rd line support requests but also iterate on live services on a monthly basis. Understanding the backlog of minor issues that are resolved within priority order, these items are reviewed along with the support cases in the standard monthly service review. Customers are able to log these Support Tickets via email, telephone or via the online portal. Furthermore Iteration changes can be requested via the same methods.

Other support models are available to suit the requirements of our clients.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£750 to £1,250 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Joel.markham@icotechservices.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.