Through our upskilling and coaching service, we are able to support the development of customer teams to provide a sustainable enhancement to internal capability. We apply a blended approach to training, coaching and experiential learning, progressively enhancing the organisational capability whilst facilitating individuals to meet personal career objectives.
- Training needs analysis (individuals and/or teams)
- Workforce planning (functional and/or project centric)
- Upskilling and coaching (individuals and/or teams)
- Accredited training (P3M, Business Management, Finance, Project Controls, Change, Risk)
- Career path and development mapping
- ‘On the shoulder’ support from experienced practitioners
- Strategic alignment of business objectives and staff learning and development
- Improved internal capabilities, continuous improvement
- Suitably qualified and experienced people (SQEP)
- Improved staff motivation and retention
- Reduced need for private sector support (PSS)
- Optimised, targeted application of learning and development budgets
- Improved retention of training through ‘real world’ application
- Establish a learning culture across the organisation
- Embedding of new skills and cultural/behavioural change
- Production of high quality management information
£330 to £1200 per person per day
- Education pricing available
- Pricing document
- Skills Framework for the Information Age rate card
- Service definition document
- Terms and conditions
IMD GROUP LTD
|How the planning service works||
We support customers with the implementation of cloud services by upskilling and coaching individuals and teams both prior to the implementation stage, and as an ongoing initiative as the implementation progresses. Through this approach, the customer has a clear understanding of the training that will be required when using the new service, and so can address any shortfall in capability by planning training workshops, mapping development or coaching / mentoring needs in advance of the cloud system being deployed.
By identifying these skills gaps ahead of implementation and scheduling the learning and development activities as part of a broader transformation, a more efficient and enduring transition to the new ways of working can be achieved. To help deliver this IMD can offer the option of a set of web based tools and processes which bring structure to the embedding of learning and change whilst customer organisations and teams move into their transformed business state.
|Planning service works with specific services||No|
|Training service provided||Yes|
|How the training service works||We are able to provide tailored training for individuals and teams to obtain PRINCE2, APMP, MSP, AGILE, ITIL, Management of Risk, cyber and information security, IT governance (and other) courses and certifications, ensuring that the best practice methods applied during the delivery of our service are adopted by staff with key skills and knowledge being retained following the completion of the contract.|
|Training is tied to specific services||No|
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||
Migration to, or between, cloud services will typically involve a degree of organisational change and place new demands on the team. This can manifest itself in new ways of working, differing governance models, or transition to a virtual team structure. Our Upskilling and Coaching service offering will ensure the customer team is prepared and equipped to adapt to this change and achieve operational capability within the new environment. This may include specific training, coaching, embedding new processes, or combinations of these factors. Again, to help deliver this IMD can offer the option of a set of web based tools and processes which bring structure to the embedding of learning and change whilst customer teams move into their transformed business state.
A robust transition with the development of staff at its core will facilitate both the local transition to cloud based services as well as creating champions, coaches/mentors and change leaders within the customer organisation for subsequent enhancements/changes and integration with other teams.
|Setup or migration service is for specific cloud services||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||Our training and coaching offerings include Quality Management Systems (QMS); including the design, implementation, resourcing and adoption thereof. Additionally, if the customer wishes to adopt the use of the web based tools we offer, this can gather and provide management information regarding your investment in training, and increase accountability of the development of talent within your organisation.|
|Ongoing support service||No|
|Service constraints||None specific to this service.|
|Email or online ticketing support||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
For each engagement through GCloud, you will be provided with an IMD Account Manager who will be your central point of contact throughout the delivery of services. Where possible, we aim to provide you with an Account Manager who has experience operating within the relevant field associated with the engagement to coordinate the delivery of similar services.
In addition to the Account Manager, we endeavour to provide you with an additional layer of Account Support in the form of a secondary point of contact for each engagement. In this way, we mitigate the likelihood of having a single point of failure, and have mechanisms in place to maintain continuity of service.
Support will be provided remotely via email and phone for the most part, with the flexibility to arrange meetings on site or at our offices when needed. On site support can be offered during the working week where requests are made prior to proposals being submitted / individual call-off contracts agreed.
Your Account Management and Support resources are typically integrated into the delivery team and so costs are included within the proposal for each engagement.
|Supplier type||Not a reseller|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Developed Vetting (DV)|
|Price||£330 to £1200 per person per day|
|Discount for educational organisations||Yes|