T-Impact Limited

T-Impact Talent CV Solution, Robotics (RPA) and Artificial Intelligence (AI) for HR and Recruitment

T-Impact’s Talent management solution uses Robotics Process Automation (RPA) and Artificial Intelligence (AI) to detect & extract skills and keywords from scanned images & PDF copies of Curriculum Vitae (CV) and store them in your applicant tracking system (ATS), without changing your underlying technology. Cloud or On-Premise Install.


  • Uses Microsoft Azure Computer Vision cognitive service.
  • Uses UI Path Orchestrator and unattended robots.
  • Configurable for any number of skills and profiles.
  • Compatible with cloud or on-premise Applicant Tracking Systems (ATS).
  • Easily scalable, simply buy more Robots.
  • Includes on-going support - monitoring, resolving issues and improving implementation.
  • Check candidate availability monthly via Email or Text correspondence.
  • Automatically add candidates from scan job boards into ATS.
  • Automatically text candidates for time-sensitive roles.


  • Improve productivity of you recruitment & HR staff
  • Improve accuracy of your Applicant Tracking System (ATS) database
  • Respond quickly to new staffing needs
  • Reduce costs, 90% cheaper than UK recruitment staff
  • Increase productivity, reducing handling time increase working time
  • Scalable, new robots & AI deployed in seconds, process-sharing library
  • Data security, outsource work but keep data on site.


£105164 per unit per year

Service documents

G-Cloud 10


T-Impact Limited

Trevor Cole

01865 818952


Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Robotic Process Automation can be seen as an extension to your existing software infrastructure, we can add additional elements such as Optical Character Reading, IBM ODM or Microsoft AI.

We extend UiPath Robotic Process Automation by embedding the Cloud based Microsoft Azure Computer Vision cognitive service.
Cloud deployment model Hybrid cloud
Service constraints There are no constraints. RPA can be used in every department/agency and across all service lines. The robots are perfect anywhere where you have people manually transferring information through or between IT systems.

We can also use OCR to enable the enquiry upon 'closed infrastructures' such Terminal Servers (Citrix, Remote Desktop), where access to the underlying systems is restricted.

The use of the Microsoft Azure Computer Vision Cognitive service exported models are optimised for the constraints of a mobile device, so classification on device happens in real time.
System requirements
  • RPA as a Service has no system restrictions
  • On Premise Windows Server 2008 R2 SP1 for server
  • On Premise SQL Server 2008 Standard Edition SP1
  • On Premise Windows7 for Desktop with .Net Framework4.5

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24/7/365 response in 4 hours based on prioritisation
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AAA
Phone support No
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard WCAG 2.0 AAA
Web chat accessibility testing We support assistive technology users through Zendesk
Onsite support Yes, at extra cost
Support levels L2-L3 support is free of charge. Manpower days and T&E is chargable starting at £500 per day
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Online training is provided free of charge via the online UiPath Training Academy. Advanced training and certification is provided onsite is provided as required at additional cost.

User documentation is provided free of charge online.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction The UiPath platform does not store any customers' data, it remains on the customers' on-premises systems or customers cloud operation. The RPA as a Service option also does not store any customer data. It provides the computational power and load balancing as required to create a truly scalable and extensible system.
End-of-contract process Included in the annual license is the software, support, upgrades and training.

Our RPA as a Service (Cloud) is also included in the price per Robot. As part of our services engagement the customers robot training code will be provided to the customer as source code. within 30 days of termination of contract all services will be deleted from our cloud.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install Yes
Compatible operating systems Windows
Designed for use on mobile devices No
Accessibility standards WCAG 2.0 AAA
Accessibility testing The user interface has been tested and validated.
Customisation available Yes
Description of customisation The UiPath platform is highly extensible being written in .Net and using Microsoft Windows Workflow Foundation. We encourage customers to build their own Intellectual Property (which they own) on top of the platform.

Microsoft Custom Vision service makes it possible for developers to easily train a classifier with their own data, export the models and embed these custom classifiers directly in their applications, and run it offline in real time on iOS, Android and many other edge devices.

We built Custom Vision with state-of-the-art machine learning that offers developers the ability to train their own classifier to recognise what matters in their scenarios.

The Face API is a generally available cloud-based service that provides face and emotion recognition. It detects the location and attributes of human faces and emotions in an image, which can be used to personalise user experiences.

With the Face API, developers can help determine if two faces belong to the same person, identify previously tagged people, find similar-looking faces in a collection, and find or group photos of the same person from a collection.


Independence of resources The UiPath platform can support hundreds of users and thousands of robots simultaneously. By using our RPA as a Service (Cloud) implementation we can guarantee that the demand other users are placing on the underlying systems are not impacted.


Service usage metrics Yes
Metrics types The UiPath server (Orchestrator)* has Elasticsearch and the Kibana reporting tool built in. This means that the usage metrics can be analysed in any way customers need.

*Separate Orchestrator license
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request


Supplier type Reseller providing extra features and support
Organisation whose services are being resold UiPath, Microsoft, and IBM

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach The UiPath platform does not store any user data so there is no need to export.
Data export formats CSV
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • Legacy (mainframe, terminal screen, etc.)
  • Microsoft Office (Word, Excel, Outlook, Access)
  • ERP systems (Oracle, SAP, Microsoft Dynamics, etc.)
  • Native PDF documents
  • OCR'd documents and forms
  • Images (JPEG, GIF, PNG, etc.)
  • Web (any HTML including frames and multiple screens)
  • Chatbot (Google and Microsoft cognitive services)

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability The UiPath platform is operational 24/7/365. Our Cloud provides 99.999% availability.
Approach to resilience Available on request.
Outage reporting The UiPath Orchestrator will report any service outages and report in any way that the customer requires: dashboard, API, mobile, text or email.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels User name and password control over access to uipath products.

This can be achieved via AD or other auth mechanisms.
Access restriction testing frequency At least once a year
Management access authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 AEROQ
ISO/IEC 27001 accreditation date 30/08/2017
What the ISO/IEC 27001 doesn’t cover N/A
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards CSA CCM version 3.0
Information security policies and processes UiPath Systems, Networks and processes are reviewed annually by the Information Security Office to ensure compliance with security policies and standards. Additionally, this review is subject to audit by the Internal Audit and External Audit.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Configuration & Change management is handled via Hipbath Maintenance and support agreement.

UiPath will track the UiPath RPA product components and will ensure changes are handled via a documented & agreed procedure.

From a RPA Solution perspective our change management and robot configuration is in line with the Industry Standards for Source and version control. We will work with our public customers to create the necessary Dev, Test, UAT and Live environments.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach UiPath implements all applicable security requirements reasonably needed for the protection of confidential data processed through UiPath systems while still continuing to operate its businesses effectively and efficiently.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach UiPath uses internal resources & external vendors to run assessment of potential risks & vulnerabilities.

If a risk or vulnerabilities is identified we have a internal procedure that handle them based on impact/ priority.

incidents are handled based on priority, starting from 4hrs response.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach UiPath provide incident management via support portal for its customers.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No


Price £105164 per unit per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial The Community Edition of the UiPath platform is free of charge and has no time limit. There is online support only.

An evaluation version of our platform is supported and is limited to 60 days. No robots can be deployed into production.

The Microsoft Cloud provides limited credit based usage.
Link to free trial https://www.uipath.com/freetrial-or-community

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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