Genius Group Limited

GeniusATS® - Applicant Tracking & Candidate Management Software for Recruitment (SaaS)

GeniusATS® is a cloud based applicant tracking solution (ATS), designed to support hiring managers and recruiters with seamless candidate and talent management, whilst providing candidates with an experience like no other. GeniusATS@ features automated candidate selection, psychometric level assessments, job board integration, talent management, comprehensive reporting, unlimited users and more.

Features

  • Web based platform
  • Talent Management
  • SaaS
  • Real time, comprehensive reporting
  • True evolving & learning AI
  • Microsoft Azure Cloud Hosting
  • Integrations
  • Password protected
  • ISO 27,001 Certified
  • GDPR compliant

Benefits

  • Heightened candidate engagement
  • Psychometric level assessments, for deeper candidate understanding
  • Quick apply
  • AI Profiling
  • Automatically match candidates to key criteria through AI
  • Drag & Drop user interface
  • Unlimited users
  • Talent management
  • Reduce time to hire
  • One click job posting, with job board integrations

Pricing

£17000 per licence per year

Service documents

Framework

G-Cloud 11

Service ID

7 1 3 5 2 8 5 2 2 0 0 9 6 7 1

Contact

Genius Group Limited

Gemma Mounsey

01756701222

gemma.mounsey@genius.online

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Onboarding solutions,
GeniusOnboarding,
Career Website,
Exit Management,
Line Manager Portal,
Cloud deployment model Private cloud
Service constraints GeniusATS® is supported on the current and all major releases of the following browsers - Edge, Google Chrome, Firefox and Safari
System requirements
  • Edge, Google Chrome, Firefox and Safari
  • DKIM Records
  • Domain and URLS
  • Secure Cert Certificate
  • Google Analytics Tracking Code
  • SFTP Server Details
  • Whitelisting

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We aim to respond to email requests within 30 minutes during office hours, Monday-Friday 8am - 5pm.
Phone calls to our service support are answered 7 days a week.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Hosting, updates and service patches are fully inclusive within GeniusATS's annual licence fee.
All clients are assigned a dedicated Project & Account Manager, with full access to our IT, Technical and Development teams.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Once agreement to proceed has been reached, our Project Management teams will work with your teams to scope out the system. This will involve every person who forms part of the steering group. For the ATS, this may include marketing, recruitment, HR, resourcing, IT, security, operations and L&D.
Throughout the entire process, we work together to build the front facing website and the system, liaising though weekly calls and monthly meetings where possible. Our Project Managers are on hand to ensure the smooth flow of the project and will act as a direct contact between our designers, developers, asset collection, copywriting, accounts and integrations teams.
Once the project is complete, full onsite and web based training sessions are delivered along with an agreed SLA (where needed) and at least quarterly updates and reviews. We can also provide user documentation to assist with ongoing support alongside our helpdesk.
Service documentation No
End-of-contract data extraction The extract requirements, would be scoped with the Account Manager. they will discuss the format, extraction and details with the client as part of the set up agreement
End-of-contract process The price of the contract includes, a one-off set up fee plus a rolling annual licence fee. The only additional optional cost is SMS, which can be either our own, or your supplier.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Candidates of GeniusATS can interact with the full journey as it would be on a desktop.
Control panel users can use GeniusATS® down to a mobile tablet device.
Service interface No
API Yes
What users can and can't do using the API The entire application runs on APIs, and while the APIs are not intended to be used outside of the provided software they can be used separately if necessary.
API documentation No
API sandbox or test environment Yes
Customisation available Yes
Description of customisation The entire candidate experience is client branded to build trust.

The control panel is customisable to suit the needs of the business, in the form of mapping in the processes; workflows, vacancy templates, contracts, assessments, hierarchy, locations, sectors, grades and more, which is all pertinent to the client. It is not however, brand-able from a control panel (back-office perspective)

The customisation is set up initially by our team (building the website, setting up the system etc) but ongoing access in order to edit, update and upload new documentation can also be given to the client.
This follows a full collaborative scoping process to assess the needs of the individual client to ensure we produce a solution that suits specific needs.

Scaling

Scaling
Independence of resources All client data are on logically separate resources, however all share a common API.

Analytics

Analytics
Service usage metrics Yes
Metrics types Various activity within the system
Custom report can be scoped.
Reporting types
  • Real-time dashboards
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach N/A
Data export formats Other
Other data export formats N/A
Data import formats Other
Other data import formats N/A

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability GeniusGroup shall use reasonable endeavours to ensure that the uptime for the Hosted Services is at least 99% during each calendar month.
In respect of each calendar month during which the services uptime is less than that specified, the Customer shall earn service credits in accordance with the following provisions;
GeniusGroup shall deduct an amount equal to the service credits due to the customer from amounts invoiced in respect of the charges for the services. All remaining service credits shall be deducted from each invoice issued following the reporting of the failure to meet the uptime commitment, until the service credits are exhausted.
Service credits shall be the sole remedy in relation to any failure by GeniusGroup to meet the uptime guarantee, except where failure amounts to a material breach. Upon termination, the customer’s entitlement to service credits shall cease, save the service credits earned by the customer shall be offset against any amounts invoiced by GeniusGroup following termination. Downtime caused directly or indirectly by a Force Majeure Event, a failure of the Internet or any public telecommunications network, a failure of the customer’s computer systems or networks or scheduled maintenance, shall not be considered during the calculations.
Approach to resilience Available on request
Outage reporting If there is a service outage relating to our hosted services we are notified by Microsoft Azure through status pages.
Clients are then notified directly by email alerts.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Access to management interfaces and support channels limited to key senior developers, using MFA.
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 QMS International
ISO/IEC 27001 accreditation date 9th August 2017
What the ISO/IEC 27001 doesn’t cover GeniusGroup is fully covered and has been approved for security management systems that apply to the design, development and implementation of career websites, HR and recruitment solutions.
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes All our policies and procedures are available to view upon request.
All policies are audited annually, with staff annually reviewing and signing their agreement to them also.
We adhere to and follow ISO 27,001, which is audited externally and internally on a annual and monthly basis respectively.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach All configuration and change management go through a formal process, including review and logging.
Vulnerability management type Supplier-defined controls
Vulnerability management approach The hosting platform is based on PaaS, with the patching handled by Azure.
Monitoring and reporting services provide alerts of any unusual or suspicious activity.
Protective monitoring type Supplier-defined controls
Protective monitoring approach All APIs run through a WAF.
Monitoring and reporting services provide alerts of any unusual or suspicious activity.
The SLA defines incident response times, based on assigned priority.
Incident management type Supplier-defined controls
Incident management approach We do have a pre-defined process for common evens, which is documented within our Information Security Incident reporting Policy.
All Information Security Incidents should be reported to the Information Security Officer with the following information; date, time and location of the incident, who discovered the incident and the systems affected.
Incidents classified as ‘High’ will have a closure report logged. Any risks identified as a result of the incident will be recorded on the Information Security Risk Treatment Plan and assigned for corrective and/or preventative actions. All incidents will be summarised in a monthly report.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £17000 per licence per year
Discount for educational organisations No
Free trial available No

Service documents

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