Specialist Computer Centres plc

End User Computing – Consult Service

SCC EUC consultants engage with customers at all levels (CxO, - End Users) to view how IT is being consumed within an organisation. This granular offerring incorporates the following assessment services (Security, Desktop, Application, Cloud Readiness, SAM Discovery and Dark Data), giving customers a complete insight into their IT landscape.

Features

  • Security Assessment for all areas of EUC and its impact-on-businesss
  • Review Network infrastructure and how it impactis EUC-users
  • Could you move your applications to the cloud?
  • Where is your Data? Is it compliant for GDPR?
  • Licensing implications of current estate, consuming more than you need?
  • Applications drive businesses, but what's the best strategy for them
  • Moving to Windows 10, understand impact on users and estate
  • Microsoft365 and how this will enhance users productivity
  • Configuration and Integration
  • Floor walking and Technology Adoption Services

Benefits

  • Create a benchmark for your End User Experience
  • Look at Impact of Technology on both users and business-requirements
  • Standard Discovery Process giving predictable outcomes
  • Align right End-User Device-based on business needs and user-types
  • Drives IT Strategy across multiple areas of the business
  • Integrates with BYOD and Mobility strategy’s (O365, dVaaS, VDI, SBC)
  • Drives New technology Adoption

Pricing

£910 per person per day

Service documents

G-Cloud 11

712966682599353

Specialist Computer Centres plc

Mike Nelson

07976-014269

gcloud@scc.com

Planning

Planning
Planning service Yes
How the planning service works We will deliver:

A summary of the findings with recommendations;
A plan to implement those changes and see the benefits as quickly as possible with the least impact;
Input into a business case to secure budget and board level buy-in
What impact will these changes have on existing processes and policies?
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Windows 10
  • AD
  • SCCM
  • O365

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Let SCC work with your team’s to understand your current EUC environment using our Discovery methodology, then once we have a plan for delivery; complete the setup and migration of your users to products like Windows 10 or Office 365.  Migrating users needs careful planning around the end users Persona, Applications and Data. Let SCC create that plan, SETUP the infrastructure for your new environment and the create a full user transformation programme, including Technology Adoption requirements.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Migrating users to a new platform or service can be traumatic, by letting SCC manage this process for you; you can be guaranteed of the right results first time.  Through our Milestone checks and Governance breakdown on any project (inline with ISO standards) our Technical teams at SCC can deliver to scale right first-time.  Ensuring you have the ability to go beyond your project requirements, requires proof of a strong bench-mark for performance and scalability.  Let SCC Technical team ‘prove’ your solution and ensure that you have scope for growth.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Our methodology guides you through a process that typically takes around two weeks to complete. The service is made up of the following three stages: Discover, Analyse, Deliver

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Support for this service would escalated via the Account Manager. They will then address an issue through to resolution.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £910 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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