TRIGYA TECHNOLOGIES PRIVATE LIMITED

Cirrusform

Cirrusform is a Software as a Service that enables your Developers or IT team to leverage unlimited IT resources on AWS the right way, instantly. It requires little or no training and is as easy as using email or other office productivity applications that we use every day.

Features

  • AWS Cloud Provisioning
  • AWS Cloud Management
  • AWS Cloud Monitoring & Alerts
  • AWS Cloud Cost Optimization
  • AWS Cloud Security Optimization
  • AWS Cloud Infrastructure & Application Logs Visualization
  • AWS Cloud Troubleshooting

Benefits

  • No Cloud Skill Required to Run Data-Center AWS Cloud
  • Standardised Cloud Provisioning and Management
  • Standardised Security Posture as per AWS Security Model
  • Get full visibility of AWS and Applications in one console
  • Cost Optimization to reduce underutilized capacity

Pricing

£99 to £1,999 a unit a month

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nilesh@cloudmantra.net. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

7 1 1 8 8 9 3 6 8 6 8 7 3 5 3

Contact

TRIGYA TECHNOLOGIES PRIVATE LIMITED Nilesh More
Telephone: +44 7826 918585
Email: nilesh@cloudmantra.net

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Cirruform is Cloud Management Platform that enables management of AWS Cloud
Cloud deployment model
Public cloud
Service constraints
Requires AWS Cloud
System requirements
Active AWS Cloud account needed

User support

Email or online ticketing support
Email or online ticketing
Support response times
Upto 30 Minutes including weekends
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Available on Software Portal
Web chat accessibility testing
Use third-party interfaces who we believe have done these
Onsite support
No
Support levels
-Support provided for product functionality and AWS Infra for L1 and L2 level via product features.
-No additional cost
- Technical Account Manager provided for Higher Subscription plans
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Online Training and Technical Account Manager
Service documentation
Yes
Documentation formats
Other
Other documentation formats
Videos
End-of-contract data extraction
Send email for deletion of account related data
End-of-contract process
Account and related data is terminated

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Via Browsers on Mobile
Service interface
No
API
No
Customisation available
No

Scaling

Independence of resources
Cirrusform is hosted on a scalable AWS Cloud Infrastructure.

Analytics

Service usage metrics
Yes
Metrics types
Provider usage metrics of underlying AWS Cloud Infra
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
Other locations
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
By Contacting Support team as this is a SaaS Offering.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
99.95% SLA
Approach to resilience
Available on Request
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Based on subscription plan
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
Between 6 months and 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Between 6 months and 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
ISO and HIPAA Level Security processes

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
ITIL Derrived Process are used for Configuration and Change Management. We follow agile development processes.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
ITIL Derrived Process are used for vulnerability management process.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
ITILDerrived Protective monitoring approach
Incident management type
Supplier-defined controls
Incident management approach
ITIL Derrived Incident management approach

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£99 to £1,999 a unit a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
All Services for 14 days trial. No Customizations.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nilesh@cloudmantra.net. Tell them what format you need. It will help if you say what assistive technology you use.