Digital Pathology Laboratory Information System

An end-to-end laboratory information system for the digitisation of cellular pathology providing complete traceability from biopsy-to-reporting, real-time specimen tracking using GS1 barcode, vendor-neutral hardware interfaces, digital slide management and storage, automated post-image processing and interoperability for use in single or networked laboratories.


  • Full specimen tracking, from biopsy to report
  • Real-time activity tracking
  • Interface with any different hardware device within laboratory
  • Real-time analytics and business intelligence
  • Viewing of other images within single viewer
  • Virtual MDT platform
  • Post image processing analysis with artificial intelligence


  • Process and view digital images
  • Integrate with other laboratories within network
  • Increase efficiency of laboratory workflow
  • Auto-allocate work based on weighting, speciality and workload of pathologists
  • Manage bottlenecks within laboratory


£3.95 to £12.50 per unit per year

  • Education pricing available

Service documents

G-Cloud 10



Judy Smith

0121 638 0860

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Hybrid cloud
Service constraints Support limited to installed software including Oracle, Linux (CentOS, Ubuntu and OEL), MySQL, Mongo DB, MySQL. Planned maintenance agreed with customer for software updates and patching of third party software.
System requirements
  • Linux application servers (virtual)
  • Oracle Database
  • Wndows 2012 R2 servers (virtual)
  • Mongo Database
  • MySQL Database

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Response times depend upon SLAs within contract and will be according to severity of issue
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard WCAG 2.0 AA or EN 301 549 9: Web
Web chat accessibility testing Webchat service provided by 3rd party company
Onsite support Onsite support
Support levels Support levels will vary dependant upon needs and requirements. Basic support includes installation, configuration/implementation, train-the-trainer, change management including as-is and to-be process mapping,
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started As-is processes and to-be processes are mapped. Our implementation and product specialists work with client to optimise the configuration of the application. Workflows are tested and refined. Training is provided on-site with supported user documentation, where necessary. During go-live, on-site support is provided, which is slowly removed once staff are autonomous with the solution.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Data can be extracted using standard third party tools. Assistance is provided with regards to database model schema.
End-of-contract process At the end of the contract, access to the application is revoked. A read-only licence can be provided at the end of the contract at an additional cost.

Using the service

Using the service
Web browser interface No
Application to install Yes
Compatible operating systems Windows
Designed for use on mobile devices No
Accessibility standards None or don’t know
Description of accessibility Not applicable
Accessibility testing None
Customisation available No


Independence of resources Environments are configured to take into consideration total load of users and concurrency of users. Each environment has been optimised for maximum number of total users specified.


Service usage metrics No


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Not applicable
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Availability can be guaranteed to 99.95% subject to contract and environment setup, where load balancing and redundancy has been purchased.
Approach to resilience Available upon request
Outage reporting Email alerts are sent to the support team and actioned within the times agreed within an SLA.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password
Access restrictions in management interfaces and support channels Access is restricted to authorised individuals, with relevant permissions using secure connectivity
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Security policies and processes are managed by the CTO, Heads of ICT and Regulatory Affairs. All individuals report to the CEO.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Available upon request
Vulnerability management type Supplier-defined controls
Vulnerability management approach Available upon request
Protective monitoring type Supplier-defined controls
Protective monitoring approach Available upon request
Incident management type Supplier-defined controls
Incident management approach Available upon request

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks Yes
Connected networks
  • New NHS Network (N3)
  • Scottish Wide Area Network (SWAN)


Price £3.95 to £12.50 per unit per year
Discount for educational organisations Yes
Free trial available No

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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