Capgemini UK plc

POLE Analytics Services

Capgemini can provide distinct cloud enabled services to support client organisation drive insight, detect trends and reduce risk through people-object-location-event ("POLE") information. Through the experience, Capgemini can help client use these services for applications comprising criminal intelligence; cross border movement; immigration; and security.

Features

  • Business Transformation can take advantage of POLE analytical capabilities
  • Can support operational data stores for addressing problems
  • Can offer big data capability for exploring the unknown
  • Can support operational research with the help of data scientists
  • Can help understand data and identify opportunities to improve value
  • Can offer design and optimisation of architecture of POLE solutions.

Benefits

  • Can help enable evidence based decision making for policy development/delivery
  • Can help build consensus and make decisions on analytical evidence
  • Can provide visualisation of scenarios through simulation / PoCs
  • Can help identify target risk in crime, justice and security
  • Can provide risk based models for process, policy&workforce changes
  • Can provide dashboards with continuous updates on indicators and targets
  • Can provide packages of actionable insight for case-work and intervention.

Pricing

£299 per person per day

Service documents

G-Cloud 9

705954666140142

Capgemini UK plc

Giovanna Borgia

+44(0)370 904 4858

publicsector.opps.uk@capgemini.com

Planning

Planning
Planning service Yes
How the planning service works Our first step will be to understand the underlying business / functional requirements. Once those are clearly defined, we will assist buyers in drawing up a solution strategy and architecture, and use that to identify the best software and hosting options including scale of the hosted instance and software license package(s)
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Database
  • Data warehousing
  • Relational database
  • Storage
  • Analytics and business intelligence
  • Collaborative working

Training

Training
Training service provided Yes
How the training service works We provide training or walkthrough sessions specific to the solution we develop / configure using the data management software(s). Our training sessions are sized for a limited audience and are usually aligned to the train the trainer approach. We do not provide software tool training. Please contact Capgemini directly for details.
Training is tied to specific services Yes
Services the training service works with
  • Database
  • Data warehousing
  • Relational database
  • Storage
  • Analytics and business intelligence
  • Collaborative working

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Capgemini can provide a range of project and systems integration services to help the migration to Cloud services. Our expertise ranges from initiation to implementation and into support, including change management and transformation.

We utilise our experience, capability,processes and tools to help clients migrate their data from one software and hosting combination to other. Our migration techniques identify the appropriate target software and hosting platform, make data transfers using detailed planning, testing and post transition validation
Setup or migration service is for specific cloud services Yes
List of supported services
  • Database
  • Data warehousing
  • Relational database
  • Storage
  • Analytics and business intelligence
  • Collaborative working

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Capgemini helps buyers carry out quality assurance in three ways:

1. Capgemini's DELIVER Methodology which includes comprehensive activities, tasks, guidelines and templates for the full system development lifecycle.
2. Our Delivery Management and governance function, in which a Delivery Manager is assigned to each engagement to oversee and govern the delivery of Capgemini's work.
3. Capgemini's client satisfaction process (OTACE -On Time and Above Customer Expectations) which is applied to all our client engagements.

Our Group quality assurance framework helps maintain control and quality of delivery. Its key tenets are also embedded in our delivery methods, allowing for specific synergies. To cover aspects of testing, especially performance, we leverage our specialised BI testing methodogy called Trust BI, which is currently in its 2nd iteration.

Note that performance testing of a Cloud Hosted solution will normally focus upon the performance of the networks connecting users to that solution.

Security testing

Security testing
Security testing service Yes
Security testing type
  • Risk analysis
  • Other
Other security testing Please contact Capgemini directly for information about other security testing.
Certified Professional (CCP) risk analysts No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works Support for cloud hosting or software services will vary depending upon client requirements and upon the nature of the services supported. Usually, we support cloud software or hosting services, as per agreed support levels, corresponding Service Level Agreements and the listed exclusions. Please contact Capgemini directly for details.

Service scope

Service scope
Service constraints Any constraints will be identified through discussion with the Buyer.

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times We aim to acknowledge receipt of questions within one working day.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support No
Web chat support No
Support levels Capgemini can provide 2 levels of incident support
Level 2
– Process/Functions/How To/Business Support
– Technical/Functional support
– Break fix
– Simple question research
– Simple to medium data related problems
– Basic troubleshooting

Level 3
– Problem Management
– Identification of Ticket reduction opportunities
– Bug Fixes
– Complex data related problems

The support levels for individual services may be agreed within the Order Form and will be charged for in accordance with the Pricing section for this service

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £299 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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