EntServ UK Ltd part of the DXC Technologies Group

DXC Technology Archiving Services

DXC Technology Archiving Services enable organisations take control of their information, manage it as an asset, and increase the value of services provided to customers/citizens. Offering both consulting expertise and a robust and enterprise scalable technical delivery solution, including on premise or virtual private solutions.

Features

  • End-to-end data centre, application and analytics expertise
  • Extensive knowledge and understanding of the data ecosystem
  • Analysis of data sources
  • Supports archiving from a diverse range of data sources
  • Simplify operations or operational processes
  • Meet security, privacy and compliance requirements
  • Flexible deployment options (cloud-based or on-premise)

Benefits

  • Unified approach to data management across the organisation
  • Cost savings
  • Free up large quantities of expensive storage
  • Management of diverse sets of data across entire organisation
  • Software and technology agnostic
  • Organisation-wide and cross organisational archiving beyond functional silos
  • Accommodates all data classified at OFFICIAL and OFFICIAL-SENSITIVE

Pricing

£495 to £2200 per person per day

Service documents

G-Cloud 11

705838693598336

EntServ UK Ltd part of the DXC Technologies Group

DXC Frameworks Team

+44 (0)560 303 4826

ukitenders@dxc.com

Planning

Planning
Planning service Yes
How the planning service works DXC has a strong UK Public Sector pedigree through working with major central government departments, hospitals and local public sector organisations. UK Public Sector organisations are realising the transformative power of digital. With this increased appreciation of digital’s role, many departments are daunted to take their transformation initiatives to the next level. With specialised departments in critical aspects of IT – like hybrid infrastructure, data science, information security and hyper-connected architectures – DXC can enhance business outcomes and maximise return on your technology investments. Our solutions give you the jump-start and sustained power needed to pull ahead, our solutions will enable you to capitalise on opportunities immediately and propel you into a secure, agile, cloud-enabled, and mobile-ready future. Our services complement our Hosting and Software offerings via the G-Cloud Service Lots by leveraging our expertise to ensure that the right solution for your business, right away. Customers rely on DXC to deliver the coordinated solutions that intersect infrastructure, big data, security, mobility, and the cloud with speed and agility.
Planning service works with specific services Yes
Hosting or software services the planning service works with DXC Technology Intelligent Data Management, Compliance and Archiving

Training

Training
Training service provided Yes
How the training service works The learning experience that DXC delivers is one of the most important aspects of our service delivery. For this reason, DXC provides the highest quality of trainers in the industry with instructors that are dedicated full-time professionals and highly trained as subject matter experts in their field. DXC is able to provide a diverse range of training options: • Public Training: DXC operates an open public training schedule in DXC training facilities around the globe. Each course provides students with hands-on experience and is lab-based to keep learning practical. • Virtual Instructor Led Training (VILT): VILT provides the benefits of saving valuable time by permitting the student to stay in their office location during the training sessions. VILT are live, instructor-led sessions. • Onsite Training: The client will provide the onsite training facilities and DXC Education Services will provide one of its instructors to your chosen site to conduct the training. • eLearning: DXC eLearning is an interactive Web-based training tool that gets teams’ up to speed fast. Trainings can be accessed 24x7 on-demand. • Customised Training: Ranging from a detailed Training Needs Analysis through to building bespoke training courses, DXC Education Services can address your unique business needs.
Training is tied to specific services Yes
Services the training service works with DXC Technology Intelligent Data Management, Compliance and Archiving

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works DXC's consultants can assist with the definition of G-Cloud Service architecture, service wrapper and advise you on making your transition runs smoothly and without disruption. DXC offers public sector organisations a highly secure, fully managed infrastructure, software, and services solution, for the administration of document and records ingested from multiple sources including scanned images, voice and video as well as derived from office automation and collaboration tools (e.g. email, word, excel). In addition key communications delivered through digital channels (with citizens, businesses and partners) can be captured as formal records.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Virtual Private Cloud
  • AWS
  • Azure

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works How the quality assurance and performance testing works

DXC uses a global standard set of methods, processes, templates, checklists, guidelines, and useful links to Enable Delivery and Global Excellence (EDGE) in testing and quality assurance services. EDGE provides a consistent process set across all of our global testing centers, seamlessly integrating engineering, project management, process management, and support processes. Its flexible architecture (comprising “core” and “local” sections) enables areas and regions to reuse it extensively and create their own instance of a quality management system.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications
  • CHECK
  • CREST

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works DXC has a broad portfolio of Applications Management Services, covering different technologies and offered in tiers: • Break / Fix • Standard • Enhanced The tier doesn’t directly relate to an SLA, but a definition of services available within that tier. The services in the tier can be aligned to suit the customer defined SLA’s upon agreement. DXC has a team to provide applications management services for information management and information governance solutions. This covers business activities of application archiving, application retirement and records management. This team has been equipped with the skills and knowledge to support the relevant applications which cover these activities.

Service scope

Service scope
Service constraints No

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Disclosed upon application.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Disclosed upon application.
Web chat accessibility testing Disclosed upon application.
Support levels Disclosed upon application.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £495 to £2200 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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