SSN Consultants

Business Enterprise Architecture

In partnership with the client technology provider, we create an integrated business/technology architecture to support the design of the future cloud operating model. Our subject matter experts work collaboratively with the organisation to reflect the future state vision – business, organisation and service delivery models underpinned by technical architecture.

Features

  • Holistic picture of business components and technology alignment
  • Alignment of operating model to business vision and strategy
  • Early identification of gaps, mis-alignment, issues
  • Drives transformation roadmap and plan
  • Underpins the development of a robust business case

Benefits

  • Alignment of technology to business architecture and requirements
  • Holistic view providing early engagement and buy-in from stakeholder communities
  • Facilitates challenge and innovation
  • Baseline to assess and manage change requirements
  • Relentless focus on outcomes

Pricing

£350 to £1,800 a person a day

Service documents

Framework

G-Cloud 12

Service ID

7 0 4 4 3 2 6 8 6 8 4 9 3 3 6

Contact

SSN Consultants Emil Jones
Telephone: 07950584034
Email: emiljones@ssnconsultants.com

Planning

Planning service
Yes
How the planning service works
The SSN planning service approach has been developed from a wealth of knowledge and experience in delivering complex integrated business and technology programmes. Our five-step planning model is a collaborative approach bringing together all stakeholders to develop, deliver and manage integrated activity and resourcing plans to achieve successful outcomes.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Our training support service provides both technical and business training to enable all stakeholders to feel comfortable and confident in the delivery of new operations processes and procedures. Our training resources work within projects and programmes from an early stage to support the development of processes, procedures and operating models to enable a robust understanding of technical operation and business service delivery which enables them to develop detailed training and development materials aligned to roles and responsibilities. We engage with the client to understand the current readiness of stakeholders to adopt and adapt to the new ways of working and develop appropriate training, education and development programmes to support successful and sustainable change.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our setup and migration service is focussed upon providing a complete integrated business solution for our client - process, technology, and people. We have a pool of experienced subject matter experts able to provide leadership, support, and advice on the complete life cycle of setup and migration activities. We aim to ensure that all impacted stakeholders are able to adopt and adapt to the new ways of working.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our quality assurance and performance testing business knowledge and experience underpin the full range of SSN offerings. We have a pool of functional subject matter experts who are able to provide quality assurance, challenge, advice and both business and technical testing across the full lifecycle of business change and technical projects. Our performance testing services provide business assurance to organisations prior to projects going live and post go live as part of a continuous improvement agenda.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 24 hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Our SSN support is aimed at ensuring that the client is able to successfully go live and that all stakeholders are able to operate effectively and efficiently across the transformed business. Each client project is allocated a relationship manager whose role and responsibility is to ensure that appropriate support is provided at all stages across the lifecycle of the project. The type and scale of support may fluctuate to meet the changing needs of the client through go live and business as usual. Our costs are aligned to the SFIA table.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£350 to £1,800 a person a day
Discount for educational organisations
No

Service documents