Costain Limited

GIS Biodiversity Management Support and Advisory Services

We provide Biodiversity Management advice to customers based upon our award-winning geospatial solution. We provide customers with environmental and ecological support through spatial analysis that consists of four parts: • Habitat and Conservation Designation Identification • Biodiversity Unit Calculation, • Characteristics Modelling and • Habitat Fragmentation Risk Analysis.

Features

  • Helping customers understand location value in terms of biodiversity
  • Advising customers on difficulty of habitat creation, restoration, relocation
  • Helping customers with enhanced geospatial visualisation
  • Providing geospatial workflow automation support
  • Creation of geospatial dashboards and reports
  • Helping customers understand data through geospatial analytics

Benefits

  • Better environmental/biodiversity management
  • Improved compliance with regulatory requirements
  • Using biodiversity-derived insights to inform infrastructure decision-making
  • Improved understanding of land in terms of biodiversity measures
  • Improved collaboration across all disciplines
  • Improved business intelligence about community values

Pricing

£500 to £2,000 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@costain.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

7 0 1 0 5 0 9 0 7 3 9 3 9 6 1

Contact

Costain Limited Tim Ellis
Telephone: 01628842444
Email: gcloud@costain.com

Planning

Planning service
Yes
How the planning service works
Our Biodiversity Management spatial analysis service consists of four parts:
• Habitat and Conservation Designation Identification
• Biodiversity Unit Calculation,
• Characteristics Modelling and
• Habitat Fragmentation Risk Analysis.
We help customers by applying their location data to our GIS-based biodiversity modelling approach to assess impacts and build environmental statements simply by looking at a map. Using historical data linked to satellite imagery our algorithms provide predictions that can be used to inform the likelihood of encountering endangered species in specific areas and therefore provide mitigation suggestions to help reduce durations of Environmental Impact Assessments.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Esri ArcGIS

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We understand the significance of Geospatial data quality and processes, so we work with you to understand, document and implement routines for ensuring it is fit for purpose, supported by your system configuration and appropriate to help you make good decisions to save time and cost. We use these processes to prevent errors from being introduced and to identify errors already in it, via examining positional accuracy, completeness, temporal quality, thematic accuracy, logical consistency and usability.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Service assumes that customers are using Esri ArcGIS

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support calls are categorised by urgency and assigned with a corresponding priority, according to impact and severity. Priority is ranked on a scale of 1 to 4, where 1 is most critical. Response times are: Priority 1 - 1hr response, 4hr resolution Priority 2 - 2hr response, 8hr resolution Prioirty 3 - 24hr response, 48hr resolution Priority 4 - 24hr response, 168hr resolution Service times are 9.00am to 17.00 (UK time), Monday to Friday.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Costain provides support and maintenance services, managed and certified to the ISO20000 Service Management standard. This ensures that we can focus on delivering value by being agile and flexible in meeting our clients service needs, whilst continually monitoring and improving our service provision. Our standard support times are 0900 - 1700 (UK), Monday-Friday and our service desk can be contacted via phone or dedicated gcloud email address (gcloud@costain.com). All service staff are ITIL trained and we follow both the best practices set out by ITIL and required by our ISO certification. We provide: Mature Service Management process aligned with ISO2000 and ITIL; Service and contract management with dedicated service managers; Service level management and ability to work with clients to design services and define appropriate service requirements; Service management reports and KPI management; ESCROW services to ensure business and service continuity; Continual Service Improvements processes and reports. On-site support post-handover is based upon SFIA rates.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£500 to £2,000 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@costain.com. Tell them what format you need. It will help if you say what assistive technology you use.