Crowdsourcing Communities
Access global networks through 4 types of services:
1. Customer Co-Creation Crowds engage customers to capture insights
2. Discover Crowds are competitions to find startups and partners
3. Colleague Crowds are internal communities that connect up company silos
4. Online Jams are interactive and immersive online innovation workshops
Features
- Bespoke and specialist consultancy
- Coaching and training in crowdsourcing
- Design and creative services
- Community moderation
- Workshop faciliation
- Network building
- Communications planning and execution
- Platform configuration and hosting
Benefits
- 10x ROI through new opportunities sourced
- Rich insight generated through facilitated conversations
- Build a buzz inside and outside of your organisation
- New and relevant network partners sourced and vetted
Pricing
£10,000 an instance a month
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
7 0 0 7 8 1 8 4 4 3 2 7 7 6 6
Contact
100%Open Limited
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Planning
- Planning service
- Yes
- How the planning service works
- We assist you to source, customise, configure, design, manage and moderate your crowdsourcing platform from development of your innovation strategy through to implementing pilot projects and partnerships and everything in between
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We provide comprehensive training and coaching in all aspect of crowdsourcing communities through online and offline workshops, combined with customised 121 support.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We assist with all aspects of cloud hosting and software services, from user management to service management and helpdesk support. All of our work is tailored and customised to your specific needs and requirements.
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Typically with 24 hours Mon - Fri
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide full support for our clients and provide a dedicated account manager to be the primary liaison throughout the project but also provide ongoing support, outside of traditional working days/hours if required to address any technical or other client queries as necessary.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Crowdicity, Chaordix, OI Engine, eVate, Venture Radar
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Pricing
- Price
- £10,000 an instance a month
- Discount for educational organisations
- Yes