100%Open Limited

Crowdsourcing Communities

Access global networks through 4 types of services:
1. Customer Co-Creation Crowds engage customers to capture insights
2. Discover Crowds are competitions to find startups and partners
3. Colleague Crowds are internal communities that connect up company silos
4. Online Jams are interactive and immersive online innovation workshops

Features

  • Bespoke and specialist consultancy
  • Coaching and training in crowdsourcing
  • Design and creative services
  • Community moderation
  • Workshop faciliation
  • Network building
  • Communications planning and execution
  • Platform configuration and hosting

Benefits

  • 10x ROI through new opportunities sourced
  • Rich insight generated through facilitated conversations
  • Build a buzz inside and outside of your organisation
  • New and relevant network partners sourced and vetted

Pricing

£10000 per instance per month

  • Education pricing available

Service documents

G-Cloud 10

700781844327766

100%Open Limited

Jogesh Limbani

02038 895560

jogesh@100open.com

Planning

Planning
Planning service Yes
How the planning service works We assist you to source, customise, configure, design, manage and moderate your crowdsourcing platform from development of your innovation strategy through to implementing pilot projects and partnerships and everything in between
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works We provide comprehensive training and coaching in all aspect of crowdsourcing communities through online and offline workshops, combined with customised 121 support.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works We assist with all aspects of cloud hosting and software services, from user management to service management and helpdesk support. All of our work is tailored and customised to your specific needs and requirements.

Service scope

Service scope
Service constraints N/A

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Typically with 24 hours Mon - Fri
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels We provide full support for our clients and provide a dedicated account manager to be the primary liaison throughout the project but also provide ongoing support, outside of traditional working days/hours if required to address any technical or other client queries as necessary.

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Crowdicity, Chaordix, OI Engine, eVate, Venture Radar

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £10000 per instance per month
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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