Envitia Ltd

Envitia Data Platform for Intelligence

Envitia specialises in open standards GI software and systems for managing, analysing and exploiting information related to time and space for Intelligence, National Security and Special Forces organisations. Envitia technology enables fusion of multiple facets of information geospatial, imagery, social media and multi-media to allow better insight and awareness.

Features

  • Open Standards based location information management and discovery solution
  • Generate a “register of registers” for enterprise wide information
  • Harvesting and cataloguing of a range of federated intelligence sources
  • Authentication and access control module for managing ‘communities of interest’
  • Manages automated process work-flows for delivering multi-intelligence analysis functions
  • Rapidly assemble agile workflows to orchestrate new analysis requirements
  • Intelligence can be shared with connected and disconnected parties
  • Integrate big-data/NoSQL/Data stores/databases/event feeds/document and imagery repositories
  • Visualise information in coordinated and interlinked way, via central application

Benefits

  • Rapid access to complete range of information available
  • Open standards interfaces avoid costly vendor lock-in
  • Easy comprehension and exploitation of information using visualisation techniques
  • Understand intelligence as a whole, drawing more accurate conclusions
  • Trace provenance and reliability of information to ensure supported decisions
  • Extensible solution exploiting COTS and Open Source technologies
  • Compliant with international Defence and Security standards
  • Access to the overall intelligence picture
  • Interoperability of this technology allows for integration with existing systems
  • Allows different roles access to data relevant to them

Pricing

£20200 per unit per quarter

  • Free trial available

Service documents

G-Cloud 11

699384334599845

Envitia Ltd

Fiona Williams

01403 273173

sales@envitia.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints Minimum configuration 16 core, 64 GB RAM, 500GB Disk storage
System requirements
  • Requires min. 10 Mbps standard networking (includes reserved bandwidth)
  • X86 operating system and application (non x86 options available)

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Acknowledgement within 24 Hours (Monday to Friday 0900-1700)
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Envitia shall use best efforts within a practical schedule to solve problems with the Software reported to Envitia by Customer (whether by telephone, writing or email) and to provide a work around. Problems will be categorised as follows:
• Level 1, critical or high priority problem will receive an urgent response to provide an operational workaround. The objective shall be to use constant effort to provide a temporary solution within 5 days.
• Level 2, significant or serious problem with functionality may involve a temporary solution. The objective shall be to provide a workaround within 10 days.
• Level 3, minor problem or enhancement will involve a workaround where possible within 90 days and to endeavour to incorporate it into the next practical release.

Envitia's standard support is included in the list price detailed in the service pricing document.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Envitia will provide user documentation and onsite training for organisations who have purchased the service.

Envitia will assist the customer in the setup and configuration of the GeoRegistry and the web processing services, and in other actions required to initialise the services, including implementing business-specific web processing service configuration.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Envitia will provide a simple and quick exit process for the customer and will return all consumer generated data (e.g. content, metadata, structure, configuration etc.).
If data will not be available for extraction, a list of data will be published. The data will be extracted in the data formats that it was originally supplied in.
Envitia will purge and destroy consumer data from any computers, storage devices and storage media that are to be retained by the Supplier after the end of the subscription period and the subsequent extraction of consumer data (if requested by the consumer).
End-of-contract process Data extraction/removal is included in the contract price

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Firefox
  • Chrome
Application to install No
Designed for use on mobile devices No
API No
Customisation available Yes
Description of customisation Envitia GEOINT solution for Government is a open standards based extensible component based technology which allows for the integration of Envitia propriety and 3rd party web services.
(contact sales@envitia.com for a list of supplementary available web services)

Content within the web portal can be customised through the use of the Envitia GeoRegistry component.

Scaling

Scaling
Independence of resources Storage is sold based on fixed IOPS, meaning performance is guaranteed irrespective of other user requirements. We can also provide dedicated virtual and bare metal resource for customers who want to further protect their environment.

All customers pay for reserved bandwidth. Carrenza monitor shared inbound connections at our peering level. If a customers usage becomes unusually high we will be alerted. Where necessary customers traffic will be restricted or black holed (in a DDoS attack) to protect our other customers bandwidth requirements. DDoS service options, both Layer 3/4 and Layer 7, are available as chargeable services should customers require.

Analytics

Analytics
Service usage metrics Yes
Metrics types Envitia offers real time monitoring on the availability status of your VM on the network, running services, memory consumption, and disk consumption. Graphing is provided for performance of CPU, Memory, Disk and Network.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest Physical access control, complying with CSA CCM v3.0
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Export options are available in the portal to export the data depending on type. Exports include metadata and data in various formats.
Data export formats
  • CSV
  • Other
Other data export formats
  • KML
  • GeoTIFF
  • PNG
  • SHP
  • GML
  • Original ingest format
Data import formats
  • CSV
  • Other
Other data import formats
  • GML
  • SHP
  • KML

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability Standard availability for software is 99.6% (Software only)
Approach to resilience All components have been built in fully resilient pairs. With fully resilient networking links between all components and to external third parties, including multiple ISPs. For host availability Carrenza use VMware’s HA failover for redundancy.
Outage reporting All infrastructure is monitored on the network 24/7. Should there be an outage monitoring alerts are sent to the Carrenza operations team via e-mail and SMS.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Only authorised contacts are granted access rights to Carrenza allowing them to connect to the secure VPN to manage their service. The Service Desk for support will only accept requests from authorised contacts. Communication with anybody at Carrenza will need to be pre-approved by a known individual in writing.
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for Less than 1 month
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification Yes
Who accredited the PCI DSS certification Teamwork IMS
PCI DSS accreditation date 16/06/2016
What the PCI DSS doesn’t cover The following are out-of-scope of our cloud hosting provider Carrenza’s AOC:
Physical space (co-location)
Storage
Web
Security services
3-D Secure Hosting Provider
Shared Hosting Provider
Applications / software
Terminal Management System
IT support
POS / card present
Internet / e-commerce
MOTO / Call Center
ATM
Other security certifications Yes
Any other security certifications PSN Compliance Certified

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Envitia try to follow best practice as set out in ISO 27002.

Our cloud hosting provider Carrenza operate a holistic approach to our security governance practices that focus on both the technology and the people and processes that operate the business. Carrenza's risk management strategy is driven by our vision, goals and objectives.
Information security policies and processes Our cloud hosting provider Carrenza complies with all ISO 27001:2013 controls and associated policies except A.14.2.1 Secure development policy (NEW) and A.14.2.7 Outsourced development as Carrenza do not develop software. Carrenza also adhere to the additional requirements set-out within PCI-DSS v 3.2 and have additional supporting processes in place to ensure continuation of compliance for these services, such as cardholder data scanning, enhanced weekly and also quarterly external approved scanning vendor (ASV) vulnerability scanning. Carrenza also comply with our PSN CoCo which is aligned to our security principles that allows us to deliver our customers PSN Secure and Protect.

Carrenza operate a rolling internal audit programme to ensure continuity of compliance to our various accreditations , as well as internal technical auditing of our systems through the use of various integrity checks. This is ensures that there is always a fully justified and documented Change Request for any modification of our secure systems.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Change management is performed for all changes at Envitia. All non-standard changes must be pre-authorised by going through a peer, senior and CAB approval process. Standard changes are created in template form and are approved in CAB before being implement into Change controls.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Our cloud hosting provider Carrenza run an internal penetration test once a week. All reported vulnerabilities that are reported are categorised into priority depending on the severity and a case is logged with the operation team who will fix the vulnerability under the time frames dictated by Carrenza security standards. This conforms to the PCI-DSS standard.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Our cloud hosting provider Carrenza have a protective monitoring system where all logs are centralised and checked on a daily basis for security breaches using several key search filters. Alerts are sent out for high risk activity and are pro-actively responded to by the operations and security teams. This conforms to the PCI-DSS standard.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Carrenza operate an ITIL aligned incident management process with associated procedures for security related incidents. The process has a clearly defined governance framework, including roles & responsibilities, clear policies and associated KPIs. This process conforms to PCI-DSS.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £20200 per unit per quarter
Discount for educational organisations No
Free trial available Yes
Description of free trial Contact sales@envitia.com for further information

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions
Service documents
Return to top ↑