ViRSO

Cloud Activ8

Next-gen multi-cloud management platform for Hybrid IT and automation. Integrate any cloud, any platform, any DC into one orchestration platform with end to end governance and cost control

Features

  • Any Cloud, Any Platform, Any Hardware
  • Self service provisioning bare metal, VM, containers, Cloud
  • GOVERNANCE: Fine-grained role-based access, approvals
  • PRODUCTION: life-cycle management with logging
  • ANALYTICS: Optimize hybrid cloud cost and performance
  • Mmonitoring, backup, and migration

Benefits

  • Reduce current cloud costs by 30%
  • Deploy 150% faster

Pricing

£5 to £15 per unit per month

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

6 9 9 3 7 7 4 1 8 3 7 6 9 4 1

Contact

ViRSO

Gutav Barrett

01494943535

gbarrett@virso.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints N/A
System requirements 4 VM's for deployment

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 2 hr response. 24x7
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels 9x5
24x7 (10% extra)
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Online Demo, Moving to Multi-Cloud POC. from POC we move to full site deployment. 4 hrs remote install
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction We do not append data, we only disconnect the interconnects and orchestration interfaces so the accounts and data always remain the customers
End-of-contract process Customer gives notice to end the contract. Services are suspended and interconnect suspended. Customer can always reconnect at any time or disconnect with notice. Cloud accounts and DC data is unaffected

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices No
Service interface No
API No
Customisation available Yes
Description of customisation All clouds that interface with the service
all on-premises hardware and DC's that interface with the service
All SAN's that interface with the service
All Back-up appliances that interface with the service
VMware and Microsoft customisation for Cloud

Scaling

Scaling
Independence of resources Each is segregated

Analytics

Analytics
Service usage metrics Yes
Metrics types Metrics are very granular. User access utilisation and governance. Clouds, and onsite infrastructure usage, performance and billing. monitoring and application lifecycle management
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach No data export is required. Services are interconnected
Data export formats Other
Other data export formats Data is not exported
Data import formats Other
Other data import formats Data is not imported

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability 2hrs response. 4 hr Fix. 24x7. refunds apply on account if not achieved
Approach to resilience All systems are delivered in HA in tier 3 Datacenters.
Outage reporting Outages are notified via the standard monitoring and ticketing platform that included email and SMS notifications over and above the dashboard

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication 2-factor authentication
Access restrictions in management interfaces and support channels Defined by each engagement or customer requirements
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes ViRSO Access Control Policy (ACP)
ViRSO Change Management Policy
ViRSO Information Security Policy
ViRSO Incident Response (IR) Policy
ViRSO Remote Access Policy
ViRSO Email and Communication Policy
ViRSO Disaster Recovery Policy
ViRSO Business Continuity Plan (BCP)

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Assure policy-driven control of every piece of the stack by tenant, group, role, or user plus integrate with 3rd party identity management
Set approval and extension rules by groups, role, and cloud
Native approvals or robust ServiceNow integration
Flexibly control extension policy for developers
Populate and maintain CMDB for a single source
Vulnerability management type Supplier-defined controls
Vulnerability management approach The system is managed by its won firewall access systems with full UTM
Protective monitoring type Supplier-defined controls
Protective monitoring approach Full monitoring tools integrated with details on
Applications, Clouds(s), Bare metal, Containers, Network, Users,
Incident management type Supplier-defined controls
Incident management approach Pre-defined processes for common events and or bespoke requirements
Integrated ticketing system for users to report incidents
Online or email incident reports

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks Yes
Connected networks Public Services Network (PSN)

Pricing

Pricing
Price £5 to £15 per unit per month
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 3 months free access

Service documents

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