Activinsights

Activinsights Lifestyle Analysis

The Activinsights Lifestyle Analysis cloud software service allows healthcare professionals to instantly create lifestyle, activity, sleep and performance reports from any digital recording system. Insights created from the data support behaviour change programmes, prevention, management of long-term conditions, enable independent living in ageing populations and personalise community-based health interventions.

Features

  • Instant, easy and reliable personalised lifestyle reports.
  • Enables cost-effective social prescribing with objective lifestyle data.
  • Enables remote health monitoring to improve patient and practice outcomes.
  • Identify patients at risk of developing preventable disease.
  • Solution for long-term condition and chronic disease management.
  • Reduce hospital re-admissions and improve intervention adherence.
  • In-field intervention assessment, predictive analytics and target setting.
  • Objective data collected using wearables and other connected devices.
  • Combine data from connected devices, apps, digital questionnaires and diaries.
  • Customisable individual and peer group lifestyle reporting capabilities.

Benefits

  • Device agnostic solution built on global, OASIS COEL open standard.
  • Secure storage of pseudonymous data with scalable infrastructure.
  • Compatible with NHS Data Security and Protection.
  • Privacy-by-design data infrastructure with Privacy Impact Assessment.
  • Auditable recording of consent with every data packet.
  • Build consumer trust with responsible, transparent innovation.
  • Fully interoperable interfaces and data types with no vendor lock-in.
  • Full data portability between applications and processes.
  • Supported by validated, evidence-based tools and proven expertise.
  • Integration across the care pathway.

Pricing

£2 to £5 per unit

  • Free trial available

Service documents

G-Cloud 11

698946132563356

Activinsights

Joss Langford

01480862082

joss@activinsights.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints No constraints.
System requirements None.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 1 working day.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Full service support is provided for standard installations and operations. Customised support is available at additional cost based an agreed Service Design Specification. Both customer and technical support contacts will be specified for standard and customised support.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started A fully supported service as defined in the Service Design Specification can provide, as needed:
- Initial setup and deployment
- Knowledge transfer
- Data porting & integration
- Data flow architecting
- On-site training / off-site training
- User documentation
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction The OASIS COEL open standard provides API calls for the extraction of all data and this functionality will be available for 90 days after the end of the contract.
End-of-contract process The contract price includes all aspects of a managed Lifestyle Analytics service (API and data storage). Additional costs will apply to non-standard services and the specification / design / provision of new reports. At the end of the contract, general API access will cease.

Using the service

Using the service
Web browser interface No
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Provides REST API across any platform with data returned in JSON / HTML / Javascript.
API Yes
What users can and can't do using the API Upload behavioural data from a Device or for a Consumer.
Perform analysis of behavioural data for Consumer data stored in the Data Engine to generate a report.
Render a report in a report-specific format (typically HTML/Javascript or csv file).
Requested Device IDs and perform Device to Consumer assignment operations.
Query the reports that are available to an Operator.
Reports are only available for a limited time period and should be downloaded for sharing and publication.
Users cannot control access to reports, this must be done by an administrator.
API documentation Yes
API documentation formats Other
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Reports available to an Operator can customised, but only by a system administrator and as part of an extended service.
New reports can be specified, designed and implemented by a system administrator as part of an extended service.

Scaling

Scaling
Independence of resources Scalable Azure Web App service.

Analytics

Analytics
Service usage metrics Yes
Metrics types Volume of data uploaded
Operators registered
Report creation
Reporting types Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency Less than once a year
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Data is exported using the OASIS COEL open standard specified API and 'Behavioural Atom' data type.
Data export formats
  • CSV
  • Other
Other data export formats JSON
Data import formats Other
Other data import formats OASIS COEL Behavioural Atom

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability The core service is available 24x7x365 with a planned service level of 99.9% availability per month.
Approach to resilience See https://azure.microsoft.com/mediahandler/files/resourcefiles/resilience-in-azure-whitepaper/Resilience%20in%20Azure.pdf.
Outage reporting See https://azure.microsoft.com/en-gb/status/.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Via authenication as specified in OASIS COEL standard.
Access restriction testing frequency At least once a year
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Our core services are provided by sub-contractors certified to ISO 27001. The OASIS COEL open standard underpins service architecture, data flows, roles, responsibilities and the privacy-by-design operation of the data ecosystem.
Information security policies and processes Security governance, risks, information security policies and processes are owned at board level with clear reporting lines to all levels of the organisation. Standard Operating Procedures (SOPs) control the management of data and data processes. Regular reviews of policies and processes are undertaken internally and with core contractors.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach The core API services are specified in the OASIS COEL open standard and any contract will be delivered to a single version (the most current at contract commencement) of that standard. Any changes to the specification are tracked within the open standard process. Changes to the details of the implementation and data reports are documented within a formal change control process.
Vulnerability management type Supplier-defined controls
Vulnerability management approach The Azure Security Center provides vulnerability assessment tools and virtual machine recommendations - reporting vulnerability data to the management platform. Vulnerability scans are performed on a quarterly basis at a minimum. Microsoft Azure contracts with independent assessors to perform penetration testing of the Microsoft Azure boundary.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Proactive monitoring in Azure allows the real-time collection, monitoring, analysis, alerting and reporting of event, log and performance data. Out-of-bounds events generate warnings so that operations staff can address the incident or event.
Incident management type Supplier-defined controls
Incident management approach An incident management process ensures that we respond to detected and reported faults (via phone or email). It defines target resolution times and supports the agreement of timeframes to provide fixes. The Azure Security Center provides support for the first three stages of the process (detect, assess & diagnose) with internal technical and customer support representatives controlling the final stages (stabilise & close). Once incidents have been resolved they are investigated and logged.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £2 to £5 per unit
Discount for educational organisations No
Free trial available Yes
Description of free trial A full standard service is available for a limited period.

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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