Activinsights Lifestyle Analysis
The Activinsights Lifestyle Analysis cloud software service allows healthcare professionals to instantly create lifestyle, activity, sleep and performance reports from any digital recording system. Insights created from the data support behaviour change programmes, prevention, management of long-term conditions, enable independent living in ageing populations and personalise community-based health interventions.
- Instant, easy and reliable personalised lifestyle reports.
- Enables cost-effective social prescribing with objective lifestyle data.
- Enables remote health monitoring to improve patient and practice outcomes.
- Identify patients at risk of developing preventable disease.
- Solution for long-term condition and chronic disease management.
- Reduce hospital re-admissions and improve intervention adherence.
- In-field intervention assessment, predictive analytics and target setting.
- Objective data collected using wearables and other connected devices.
- Combine data from connected devices, apps, digital questionnaires and diaries.
- Customisable individual and peer group lifestyle reporting capabilities.
- Device agnostic solution built on global, OASIS COEL open standard.
- Secure storage of pseudonymous data with scalable infrastructure.
- Compatible with NHS Data Security and Protection.
- Privacy-by-design data infrastructure with Privacy Impact Assessment.
- Auditable recording of consent with every data packet.
- Build consumer trust with responsible, transparent innovation.
- Fully interoperable interfaces and data types with no vendor lock-in.
- Full data portability between applications and processes.
- Supported by validated, evidence-based tools and proven expertise.
- Integration across the care pathway.
£2 to £5 per unit
- Free trial available
|Software add-on or extension||No|
|Cloud deployment model||Private cloud|
|Service constraints||No constraints.|
|Email or online ticketing support||Email or online ticketing|
|Support response times||Within 1 working day.|
|User can manage status and priority of support tickets||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
|Support levels||Full service support is provided for standard installations and operations. Customised support is available at additional cost based an agreed Service Design Specification. Both customer and technical support contacts will be specified for standard and customised support.|
|Support available to third parties||Yes|
Onboarding and offboarding
A fully supported service as defined in the Service Design Specification can provide, as needed:
- Initial setup and deployment
- Knowledge transfer
- Data porting & integration
- Data flow architecting
- On-site training / off-site training
- User documentation
|End-of-contract data extraction||The OASIS COEL open standard provides API calls for the extraction of all data and this functionality will be available for 90 days after the end of the contract.|
|End-of-contract process||The contract price includes all aspects of a managed Lifestyle Analytics service (API and data storage). Additional costs will apply to non-standard services and the specification / design / provision of new reports. At the end of the contract, general API access will cease.|
Using the service
|Web browser interface||No|
|Application to install||No|
|Designed for use on mobile devices||Yes|
|What users can and can't do using the API||
Upload behavioural data from a Device or for a Consumer.
Perform analysis of behavioural data for Consumer data stored in the Data Engine to generate a report.
Requested Device IDs and perform Device to Consumer assignment operations.
Query the reports that are available to an Operator.
Reports are only available for a limited time period and should be downloaded for sharing and publication.
Users cannot control access to reports, this must be done by an administrator.
|API documentation formats||Other|
|API sandbox or test environment||Yes|
|Description of customisation||
Reports available to an Operator can customised, but only by a system administrator and as part of an extended service.
New reports can be specified, designed and implemented by a system administrator as part of an extended service.
|Independence of resources||Scalable Azure Web App service.|
|Service usage metrics||Yes|
Volume of data uploaded
|Reporting types||Reports on request|
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Baseline Personnel Security Standard (BPSS)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||United Kingdom|
|User control over data storage and processing locations||No|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||Less than once a year|
|Penetration testing approach||In-house|
|Protecting data at rest||
|Data sanitisation process||Yes|
|Data sanitisation type||Deleted data can’t be directly accessed|
|Equipment disposal approach||Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001|
Data importing and exporting
|Data export approach||Data is exported using the OASIS COEL open standard specified API and 'Behavioural Atom' data type.|
|Data export formats||
|Other data export formats||JSON|
|Data import formats||Other|
|Other data import formats||OASIS COEL Behavioural Atom|
|Data protection between buyer and supplier networks||
|Data protection within supplier network||
Availability and resilience
|Guaranteed availability||The core service is available 24x7x365 with a planned service level of 99.9% availability per month.|
|Approach to resilience||See https://azure.microsoft.com/mediahandler/files/resourcefiles/resilience-in-azure-whitepaper/Resilience%20in%20Azure.pdf.|
|Outage reporting||See https://azure.microsoft.com/en-gb/status/.|
Identity and authentication
|User authentication needed||Yes|
|User authentication||Username or password|
|Access restrictions in management interfaces and support channels||Via authenication as specified in OASIS COEL standard.|
|Access restriction testing frequency||At least once a year|
|Management access authentication||Username or password|
Audit information for users
|Access to user activity audit information||No audit information available|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||At least 12 months|
|How long system logs are stored for||At least 12 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||No|
|Security governance approach||Our core services are provided by sub-contractors certified to ISO 27001. The OASIS COEL open standard underpins service architecture, data flows, roles, responsibilities and the privacy-by-design operation of the data ecosystem.|
|Information security policies and processes||Security governance, risks, information security policies and processes are owned at board level with clear reporting lines to all levels of the organisation. Standard Operating Procedures (SOPs) control the management of data and data processes. Regular reviews of policies and processes are undertaken internally and with core contractors.|
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||The core API services are specified in the OASIS COEL open standard and any contract will be delivered to a single version (the most current at contract commencement) of that standard. Any changes to the specification are tracked within the open standard process. Changes to the details of the implementation and data reports are documented within a formal change control process.|
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||The Azure Security Center provides vulnerability assessment tools and virtual machine recommendations - reporting vulnerability data to the management platform. Vulnerability scans are performed on a quarterly basis at a minimum. Microsoft Azure contracts with independent assessors to perform penetration testing of the Microsoft Azure boundary.|
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||Proactive monitoring in Azure allows the real-time collection, monitoring, analysis, alerting and reporting of event, log and performance data. Out-of-bounds events generate warnings so that operations staff can address the incident or event.|
|Incident management type||Supplier-defined controls|
|Incident management approach||An incident management process ensures that we respond to detected and reported faults (via phone or email). It defines target resolution times and supports the agreement of timeframes to provide fixes. The Azure Security Center provides support for the first three stages of the process (detect, assess & diagnose) with internal technical and customer support representatives controlling the final stages (stabilise & close). Once incidents have been resolved they are investigated and logged.|
|Approach to secure software development best practice||Supplier-defined process|
Public sector networks
|Connection to public sector networks||No|
|Price||£2 to £5 per unit|
|Discount for educational organisations||No|
|Free trial available||Yes|
|Description of free trial||A full standard service is available for a limited period.|