Activinsights

Activinsights Lifestyle Analysis

The Activinsights Lifestyle Analysis cloud software service allows healthcare professionals to instantly create lifestyle, activity, sleep and performance reports from any digital recording system. Insights created from the data support behaviour change programmes, prevention, management of long-term conditions, enable independent living in ageing populations and personalise community-based health interventions.

Features

  • Instant, easy and reliable personalised lifestyle reports.
  • Enables cost-effective social prescribing with objective lifestyle data.
  • Enables remote health monitoring to improve patient and practice outcomes.
  • Identify patients at risk of developing preventable disease.
  • Solution for long-term condition and chronic disease management.
  • Reduce hospital re-admissions and improve intervention adherence.
  • In-field intervention assessment, predictive analytics and target setting.
  • Objective data collected using wearables and other connected devices.
  • Combine data from connected devices, apps, digital questionnaires and diaries.
  • Customisable individual and peer group lifestyle reporting capabilities.

Benefits

  • Device agnostic solution built on global, OASIS COEL open standard.
  • Secure storage of pseudonymous data with scalable infrastructure.
  • Compatible with NHS Data Security and Protection.
  • Privacy-by-design data infrastructure with Privacy Impact Assessment.
  • Auditable recording of consent with every data packet.
  • Build consumer trust with responsible, transparent innovation.
  • Fully interoperable interfaces and data types with no vendor lock-in.
  • Full data portability between applications and processes.
  • Supported by validated, evidence-based tools and proven expertise.
  • Integration across the care pathway.

Pricing

£2 to £5 per unit

  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

6 9 8 9 4 6 1 3 2 5 6 3 3 5 6

Contact

Activinsights

Joss Langford

01480862082

joss@activinsights.com

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
No constraints.
System requirements
None.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 1 working day.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Full service support is provided for standard installations and operations. Customised support is available at additional cost based an agreed Service Design Specification. Both customer and technical support contacts will be specified for standard and customised support.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
A fully supported service as defined in the Service Design Specification can provide, as needed:
- Initial setup and deployment
- Knowledge transfer
- Data porting & integration
- Data flow architecting
- On-site training / off-site training
- User documentation
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
The OASIS COEL open standard provides API calls for the extraction of all data and this functionality will be available for 90 days after the end of the contract.
End-of-contract process
The contract price includes all aspects of a managed Lifestyle Analytics service (API and data storage). Additional costs will apply to non-standard services and the specification / design / provision of new reports. At the end of the contract, general API access will cease.

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Provides REST API across any platform with data returned in JSON / HTML / Javascript.
Service interface
No
API
Yes
What users can and can't do using the API
Upload behavioural data from a Device or for a Consumer.
Perform analysis of behavioural data for Consumer data stored in the Data Engine to generate a report.
Render a report in a report-specific format (typically HTML/Javascript or csv file).
Requested Device IDs and perform Device to Consumer assignment operations.
Query the reports that are available to an Operator.
Reports are only available for a limited time period and should be downloaded for sharing and publication.
Users cannot control access to reports, this must be done by an administrator.
API documentation
Yes
API documentation formats
Other
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Reports available to an Operator can customised, but only by a system administrator and as part of an extended service.
New reports can be specified, designed and implemented by a system administrator as part of an extended service.

Scaling

Independence of resources
Scalable Azure Web App service.

Analytics

Service usage metrics
Yes
Metrics types
Volume of data uploaded
Operators registered
Report creation
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
Less than once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Data is exported using the OASIS COEL open standard specified API and 'Behavioural Atom' data type.
Data export formats
  • CSV
  • Other
Other data export formats
JSON
Data import formats
Other
Other data import formats
OASIS COEL Behavioural Atom

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
The core service is available 24x7x365 with a planned service level of 99.9% availability per month.
Approach to resilience
See https://azure.microsoft.com/mediahandler/files/resourcefiles/resilience-in-azure-whitepaper/Resilience%20in%20Azure.pdf.
Outage reporting
See https://azure.microsoft.com/en-gb/status/.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Via authenication as specified in OASIS COEL standard.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Our core services are provided by sub-contractors certified to ISO 27001. The OASIS COEL open standard underpins service architecture, data flows, roles, responsibilities and the privacy-by-design operation of the data ecosystem.
Information security policies and processes
Security governance, risks, information security policies and processes are owned at board level with clear reporting lines to all levels of the organisation. Standard Operating Procedures (SOPs) control the management of data and data processes. Regular reviews of policies and processes are undertaken internally and with core contractors.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
The core API services are specified in the OASIS COEL open standard and any contract will be delivered to a single version (the most current at contract commencement) of that standard. Any changes to the specification are tracked within the open standard process. Changes to the details of the implementation and data reports are documented within a formal change control process.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
The Azure Security Center provides vulnerability assessment tools and virtual machine recommendations - reporting vulnerability data to the management platform. Vulnerability scans are performed on a quarterly basis at a minimum. Microsoft Azure contracts with independent assessors to perform penetration testing of the Microsoft Azure boundary.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Proactive monitoring in Azure allows the real-time collection, monitoring, analysis, alerting and reporting of event, log and performance data. Out-of-bounds events generate warnings so that operations staff can address the incident or event.
Incident management type
Supplier-defined controls
Incident management approach
An incident management process ensures that we respond to detected and reported faults (via phone or email). It defines target resolution times and supports the agreement of timeframes to provide fixes. The Azure Security Center provides support for the first three stages of the process (detect, assess & diagnose) with internal technical and customer support representatives controlling the final stages (stabilise & close). Once incidents have been resolved they are investigated and logged.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£2 to £5 per unit
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
A full standard service is available for a limited period.

Service documents

Return to top ↑