IMD CONSULTANCY LIMITED

Coaching, Skills Development & Knowledge Transfer

IMD uses specialist skills to enhance talent management and development within customer teams. Combining accredited training, coaching, knowledge transfer and a range of complimentary consultancy techniques, we optimise the way your resources are developed, aligning their continuous personal development with organisational objectives for implementing and managing cloud systems and services.

Features

  • Needs analysis focused on targeted solutions (training, coaching, consultancy interventions)
  • Organisational design
  • Workforce planning (functional and/or project centric)
  • Upskilling and coaching (individuals and/or teams)
  • Accredited training delivered flexibly, including virtual, digital, remote or classroom
  • Supports resource outsourcing, on-boarding and induction
  • Compensation, incentivisation and recognition schemes
  • Resourcing and team diagnostics aligned to organisation’s people strategy
  • Career path and development mapping
  • Agile, responsive resourcing supports long or short term needs

Benefits

  • Strategic alignment of business objectives with staff learning and development
  • Improved internal capabilities, continuous improvement
  • Confidence that outcomes and interventions are based on root causes
  • Suitably qualified and experienced people (SQEP)
  • Improved staff motivation and retention
  • Reduces need for Private Sector Support (PSS)
  • Embeds new skills and cultural/behavioural change
  • Produces high quality management information
  • Fosters a coaching and mentoring culture in customer organisation

Pricing

£340 to £1,240 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at anne.christie@imd-group.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 9 5 5 6 6 7 7 8 4 5 6 3 7 5

Contact

IMD CONSULTANCY LIMITED Anne Christie
Telephone: 07908 957944
Email: anne.christie@imd-group.co.uk

Planning

Planning service
Yes
How the planning service works
IMD offers services to support customers planning to implement cloud hosting or software systems and services. We provide consolidated, through-life cost, operational, technical and training support, highlighting benefits and risks, to optimise the system or service and its design, delivery and support.
We help organisations define their strategic goals, scope and vision for the service, and provide services to analyse user and business needs to develop robust User and System Requirements documentation and define future Target Operating Models. We help develop a compelling Business Case to secure funding and approval and provide the strategy to move from the current (as-is) to the future (to-be) environment. This includes, as required, a procurement strategy, benefits, risk and cost-benefit analyses and detailed, resourced and costed plans.
As part of our delivery, we ensure that best practice methods are adopted by customer team through knowledge transfer, so key skills and knowledge are retained following contract completion. We upskill and coach individuals and teams prior to implementation, and as an ongoing initiative throughout delivery to prepare and equip them with the necessary skills to adapt to change and achieve operational capability within the new environment.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
IMD supports the implementation of cloud systems and services by upskilling and coaching individuals and teams prior to implementation, and as an ongoing initiative throughout the process.
The customer gains a clear understanding of the training that will be required to use a new capability, and can address any skills shortfall though training workshops, development, coaching or mentoring in advance of the cloud system or service being deployed. ​
IMD’s consultants will prepare the customer team and equip them with the necessary skills to adapt to change and achieve operational capability within the new environment. This may include, or combine specific training, coaching and embedding of new processes.
IMD provides web-based tools and processes to help bring structure to learning and embed change, as organisations and teams move to a transformed business state. ​
IMD can provide tailored training and certifications in PRINCE2, APMP, MSP, AGILE, ITIL, Management of Risk, cyber and information security and IT governance.
As part of all IMD services, we ensure that the best practice methods we apply during delivery are adopted by customer staff, so key skills and knowledge are retained following contract completion
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
IMD offers services to support customers setting up and migrating to or between cloud hosting or software systems and services. We provide consolidated, through-life cost, operational, technical and training support, highlighting benefits and risks, to optimise the system or service and its design, delivery and support.
We develop detailed, resourced and costed plans to support set up and migration activities, including governance, risks, assumptions, issues, dependencies and opportunity (RAIDO) management, benefits realisation planning and stakeholder engagement.
We enable organisations to determine their level of readiness, assessing feasibility and process maturity when implementing new systems and services or when developing an existing service. We develop Integrated Test, Evaluation and Acceptance strategy and plans to enable comprehensive compliance checks, testing and evaluation before formal acceptance. Equally importantly, we assess the readiness of your people to use and benefit from the new technology.
Migration will typically involve a degree of organisational change. IMD will help the customer team prepare and equip them to adapt to change and achieve operational capability within the new environment. This may include specific training, coaching and embedding new processes. Putting staff at the core will aid transition, creating champions, coaches/mentors and change leaders for subsequent changes and/or integration.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
IMD’s services help customers quality assure and performance test their cloud hosting or software systems and services.
We enable organisations determine their level of readiness, by assuring the performance of their systems, and quality assuring all aspects of their implementation from planning, through set up and migration, to testing performance of Business as Usual operations. We develop Integrated Test, Evaluation and Acceptance strategies and plans to enable comprehensive compliance checks, testing and evaluation before formal acceptance of cloud hosting or software systems and services.
We implement progressive reviews to assess the quality and maturity of outputs, making pragmatic recommendations for remedial and improvement actions, providing independent, unbiased, traceable and auditable evidence.
As part of our delivery, we ensure that best practice methods are adopted by customer team through knowledge transfer, so key skills and knowledge are retained following contract completion. We upskill and coach individuals and teams prior to implementation, and as an ongoing initiative throughout delivery to prepare and equip them with the necessary skills to adapt to change and achieve operational capability within the new environment.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None specific to this service.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
IMD provides consultancy support across all SFIA grades, with prices detailed on the supplied Rate Cards.
For each engagement, we provide a Technical Account Manager who will be the central customer point of contact. The Account Manager will have experience operating within the relevant field and of coordinating the delivery of similar services. This provides additional domain knowledge and support to the delivery team, a first point for escalation of issues, and added intelligence and continuity across projects and programmes. The Technical Account Manager will ensure administrative or contractual queries are actioned and resolved, including the need for any additional specialist support.
In addition, we endeavour to provide a secondary point of contact for each engagement to ensure continuity of service and support.
Depending on the particular assignment, support will be provided on-site, or remotely via email and phone, with the flexibility to arrange meetings on site or at our offices. On-site support will normally be between 8 am and 6 pm, Monday to Friday, excluding Public Holidays. Support outside these hours can be arranged by negotiation. Technical Account Management and support will normally be integrated into the delivery team. Costs are included in the proposed price for each engagement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£340 to £1,240 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at anne.christie@imd-group.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.