Albion Technology Ltd (ScopeMaster)

ScopeMaster

Tool that analyses software requirements to find defects. It also automatically measures size in Cosmic Function Points, invaluable in software project contracts and control.

Features

  • Automatically analyses the text of software requirements
  • Instant feedback to improve user story quality
  • Automated QA of user stories
  • Provides reliable software estimates in Cosmic Function Points
  • Ideal for Agile, Scaled Agile and Outsourced Development

Benefits

  • Dramatically reduce risk on software projects
  • Reduces software rework and scope
  • Generates Reliable estimates of software projects
  • Deliver more software in less time with less effort

Pricing

£150 to £500 per person per month

  • Education pricing available

Service documents

G-Cloud 10

693992356832986

Albion Technology Ltd (ScopeMaster)

Colin Hammond

0203 318 5529

colin.hammond@scopemaster.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints None
System requirements Web browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 4 hours
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Provided by Freshdesk
Web chat accessibility testing None
Onsite support Yes, at extra cost
Support levels Flexible support packages can be agreed.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Up to half a day of training is provided. This will be performed remotely but can be done on site if enough users participate.
Service documentation Yes
Documentation formats HTML
End-of-contract data extraction We wipe customer records on contract end, on request.
End-of-contract process Data is removed from the live system (on request). Our current procedures are that data remains in backup files for 6 months (this can be changed).

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service It is designed for regular use in a browser, infrequent use on a mobile device
Accessibility standards WCAG 2.0 A
Accessibility testing Basic accessibility guidelines have been adopted
API Yes
What users can and can't do using the API The api is available for integration (sending and receiving) of date with other applications such as Jira. The API follows RESTful guidelines.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available No

Scaling

Scaling
Independence of resources We have three scenarios:
1. Horizontal scalable architecture
2. Vertically scalable architecture
3. The option to have dedicated hosting infrastructure for a single customer.

Analytics

Analytics
Service usage metrics Yes
Metrics types User usage
company level usage
project level usage
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest Encryption of all physical media
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach All data is exportable easily from the main menu.
Data export formats
  • CSV
  • Other
Other data export formats
  • TXT
  • HTML
Data import formats
  • CSV
  • Other
Other data import formats
  • TXT
  • Import through the API (e.g. from Jira)

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability Available 24x7x365 except for:

Daily backups (<1 hour)
Weekly Updates (<1 hour)
Monthly updates (<3 hours)
Approach to resilience Available on request
Outage reporting A public dashboard

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels Role based access with additional granularity at a project level.

Also every method performs multiple security checks to ensure correct access is granted before viewing or changing data.
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications Payments are handled externally by PCI through Braintree

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach We follow good practice IT and HR security policies.
Information security policies and processes Company culture and policy emphasises customer data confidentiality. Systems design and architecture puts data protection as an extremely high priority.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach We follow in-house processes for rigorous automated testing as we move from dev->test->pre-prod->live. At each stage security is reviewed for potential changes that might affect data security.
Vulnerability management type Undisclosed
Vulnerability management approach We actively monitor for threats and intrusions, using an external cyber service.
Protective monitoring type Undisclosed
Protective monitoring approach Near realtime data feeds looking for suspicious behaviour.
Prepared process for dealing with incidents and if necessary reporting them to the ICO under GDPR.
Incident management type Supplier-defined controls
Incident management approach Incidents are reviewed every morning by the technical team, with management input.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £150 to £500 per person per month
Discount for educational organisations Yes
Free trial available No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Terms and conditions document View uploaded document
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