Method4 Limited

Umbraco

Method4 is an Umbraco Gold partner. We have been working with Umbraco for many years delivering high quality CMS solutions. Our certified Umbraco developers have an in-depth knowledge of Umbraco and excellent technical and project management skills. We provide website, intranet and extranet development, training, mentoring, migration and support.

Features

  • Umbraco architecture, design, build, support, maintenance and training
  • Implementation of responsive Umbraco websites, intranets and extranets
  • ISO 27001, ISO 9001, Cyber Essentials accredited. Microsoft Gold partner.
  • Multilingual Umbraco implementation including bilingual Welsh / English interfaces
  • Custom controls, macros, Umbraco search, Umbraco Forms, Azure search integration
  • Migration from SharePoint, Drupal, WordPress etc. to Umbraco
  • Mobile Web, Apps and social media integration (Facebook, Twitter)
  • .NET MVC, C#, HTML5, React, RXJS, Angular, XML, XSLT, JSON
  • Responsive web design and user experience (UX) design
  • Geographical and mapping solutions (Leaflet, ESRI, Google, Bing)

Benefits

  • Government Digital Service Standard. GOV.UK Open Standards principles
  • Adherence to WCAG 2.1 and W3C web and accessibility standards
  • Built on Microsoft .NET ,extendable, integration with SharePoint, Dynamics, Office365
  • Hosting on Microsoft Azure, Office365, Rackspace Cloud, Amazon Web Services
  • Umbraco Gold and contributing partner providing open source CMS
  • Certified Microsoft Cloud Solution Provider based in Cardiff, Wales
  • Utilise methodologies such as Agile Scrum and PRINCE2
  • Simple, customisable editing and content creation tools, no licensing costs
  • Active community providing support and reusable components
  • Web applications developed to the recommendations of OWASP

Pricing

£615 to £995 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@method4.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 9 2 0 1 4 8 5 8 2 2 7 6 9 6

Contact

Method4 Limited Christian Coates
Telephone: 02920 665947
Email: gcloud@method4.co.uk

Planning

Planning service
Yes
How the planning service works
Our planning service can provide project initiation, agile discovery, stakeholder workshops, requirements analysis, technical architecture, user experience (UX) design, systems’ analysis, system design, data analysis, database design and agile sprint planning.

Method4 has been working within the cloud environment for several years and understand the business, financial and technical benefits that cloud services deliver. Our team are able to deliver solutions to public, private and hybrid cloud environments.

We are able to provide cloud development services to enable digital transformation and migration of line of business services to the cloud. We also provide end-to-end cloud services covering hosting, design, development and deployment of bespoke software applications.

we are experienced in the use of leading cloud delivery platforms such as Microsoft Azure, Office365, Rackspace Cloud and Amazon Web Services.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Both formal and informal tailored training and mentoring can be provided maximising the benefits of training time. We are able to provide online training as well as training facilities at our offices in central Cardiff.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Setup and migration are tailored to our clients' specific requirements. Method4 has been working within the cloud environment for several years and understand the business, financial and technical benefits that cloud services deliver. Our team are able to deliver solutions to public, private and hybrid cloud environments. We are able to provide cloud development services to enable digital transformation and migration of line of business services to the cloud. We also provide end-to-end cloud services covering hosting, design, development and deployment of bespoke software applications. we are experienced in the use of leading cloud delivery platforms such as Microsoft Azure, Office365, Rackspace Cloud and Amazon Web Services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Method4 runs an ISO 9001 accredited Quality Management System to ensure that we offer our clients the highest possible level of service.

We work with clients to define the quality assurance plan and acceptance criteria for the project. In addition, our team provide support and advice in both the preparation and execution of quality assurance and performance testing. This ensures that users are aware of the objectives, methods and most effective approach.

Key users will be given familiarisation training and documentation to ensure that they are aware of the system functionality and can undertake effective testing. A dedicated environment can be established in order to support this testing. We can provide both on-site and remote support during this period as appropriate to the needs of the client. This ensures that expertise is available to effectively support users in the use of the system and assist in the identification and resolution of any identified issues.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Security testing
  • Security incident management
Certified security testers
Yes
Security testing certifications
CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide a comprehensive helpdesk facility to clients. This includes an out of hours service and flexible service where support cover can be enhanced for short periods of time for specific events. Our support systems are standalone but are also integrated with customer and 3rd party support groups to provide a uniform service to users. Typically requests are received to the helpdesk via email or telephone and logged immediately in the support log. The support log is accessible 24/7 to clients, allowing them to see the issues that have been raised and update existing issues or alternatively raise new issues.

The SLA offered would depend on the type of support being provided and would be tailored to fit our customer’s needs.

Service scope

Service constraints
No

User support

Email or online ticketing support
Email or online ticketing
Support response times
Normal business hours support 9 a.m. to 5:30 p.m. 24/7 support is also available outside normal business hours.

Standard response within 1 hour.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
We provide a tailored support service. Further details can be found in our service definition document.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£615 to £995 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@method4.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.